Category: CertFocus

Why Companies Trust CertFocus by Vertikal RMS for Insurance Compliance

Posted on November 1, 2024 by -

newsimagegen3

Trust drives successful business partnerships, but trust needs proof through superior customer service, dependability, and results. CertFocus by Vertikal RMS became a trusted partner for hundreds of companies by delivering the highest certificate of insurance compliance rates in the industry. In equity partnership with the Insurance Services Office (now part of the Verisk Analytics Family of Companies), CertFocus by Vertikal RMS offers the most flexible, accurate, and reliable COI management solution available.

Service-First Approach Sets CertFocus Apart

CertFocus by Vertikal RMS was designed by insurance professionals for insurance professionals as a fully flexible service supported by software, not just basic tracking technology like most competitors. This service-first focus lets CertFocus by Vertikal RMS work with each customer to design fully customized compliance platforms that meet specific needs.

Over 180 customers receive tremendous value from CertFocus by Vertikal RMS and benefit from compliance rates over 90%. Compare this to typical COI tracking software that barely achieves 60% compliance through automated-only approaches. With a strong US-based infrastructure, flexible service solutions, and CIC, CRIS, CISR, and CPCU credentialed account managers, CertFocus by Vertikal RMS delivers the most comprehensive solutions in the industry.

Real Results from Real Companies

Global Hospitality Company: From 40% to 90%+ Compliance

Nermine Demopoulos, Senior Director at a global hospitality company, explains that their compliance sat below 40% before partnering with CertFocus by Vertikal RMS. With compliance now in the 90s, the company clearly sees the value in outsourcing compliance tracking to experts who handle the heavy lifting.

Ace Hardware: 10+ Years of Partnership

Ace Hardware has been using CertFocus by Vertikal RMS for over 10 years. Michael Chmielewski, Corporate Risk Manager with over 30 years in risk management, recognizes the critical importance of professional COI management for protecting retail operations across thousands of locations.

Henry Schein: Focus on Risk Analysis, Not Administration

Henry Schein distributes dental, medical, and veterinary products. Lisa Kerr, VP of Risk Management with over 15 years of experience, explains that CertFocus by Vertikal RMS allows her team to focus on analyzing risk by taking administrative tasks like certificate review out of the equation.

Expert Insurance Knowledge Makes the Difference

Peacola Johnson has worked in risk management for over 17 years. With her company placing great value on property protection, she turned to CertFocus by Vertikal RMS to guarantee vendor compliance. CertFocus by Vertikal RMS provides technical insurance knowledge that proves invaluable to companies managing vendor insurance requirements across multiple industries.

Comprehensive Coverage Verification

CertFocus by Vertikal RMS verifies critical insurance endorsements that many companies miss when reviewing certificates manually. The expert team checks for additional insured status, waiver of subrogation, and primary and noncontributory coverage that actually protect you when claims happen.

For construction companies, CertFocus by Vertikal RMS also tracks subcontractor insurance requirements including EMR ratings and handles complex programs like OCIP and CCIP that require specialized insurance expertise.

Technology That Works for You

CertFocus by Vertikal RMS frees up your valuable time and resources, letting you focus on managing the compliance process while experts handle the heavy work. The platform provides ad hoc reporting and, as a SaaS-based solution, works from any device while integrating with AP systems, Single Sign-on, SAP, PeopleSoft, JDE, Oracle, and many other third-party systems.

You get permission-based user privileges, flexible infrastructure that allows unlimited hierarchies, and unlimited requirement sets that adapt to your changing needs. Learn how to request certificates of insurance from vendors systematically, then let CertFocus by Vertikal RMS automate the entire process.

Complete Vendor Risk Management

When you need vendor, subcontractor, supplier, tenant, and franchise compliance, CertFocus by Vertikal RMS becomes your trusted partner for the highest compliance levels and most robust service possible. The solution goes beyond basic certificate tracking by combining with PreQual by Vertikal RMS for complete vendor risk management that catches both insurance and financial problems.

This integrated approach delivers better results than standalone systems by connecting insurance compliance with financial stability analysis. Compare COI tracking costs to see how comprehensive solutions provide better value than basic software-only platforms.

Why CertFocus by Vertikal RMS Delivers Results

CertFocus by Vertikal RMS works with each customer to design and develop customized compliance platforms that meet specific needs. The solution goes beyond software through dedicated insurance professionals who get you results. CertFocus by Vertikal RMS continues making significant investments in people and world-class operations infrastructure that no other provider can match.

Contact us today to see how Vertikal RMS can improve your compliance rates from 40% to 90%+ like hundreds of other satisfied customers.

Leadership Profile – Vertikal COO Robert Rodriguez

Posted on September 28, 2022 by -

Executive

Leadership Spotlight: New Vertikal COO Robert Rodriguez Brings Robust Knowledge and Experience

Welcome to the first Vertikal Leadership Spotlight. Today, we introduce you to Robert Rodriguez, who has joined Vertikal as our new COO. Robert comes to Vertikal bringing more than 25 years of technical and operations experience in the computer software industry. He has degrees in Business Information Systems from the University of Phoenix. His experience and leadership have been focused on developing and delivering technology-driven business services and solutions, providing outstanding client service, and driving profitable revenue growth for the companies he has served.

Robert is a seasoned expert with extensive experience managing complex software and service implementations. Under Robert’s leadership and vision, the industry’s first commercially successful insurance compliance product was introduced to market. Early in his long career, he spent nine years with Insurance Data Services (IDS) as Director of Information Technology, where he successfully led a team in the development and commercial introduction of one of the industry’s first certificate of insurance tracking software applications.

Following the 2007 acquisition of IDS by Ebix, Inc., Robert was promoted to Vice President of Operations, where he managed the combined operations and technology of the Ebix BPO Risk Compliance Solutions division. He later served as Vice President of Operations for Registry Monitoring Insurance Services.

Robert comes to Vertikal from Exigis, where he was Partner and COO. In that role, he was responsible for overseeing all areas of operations and delivering innovative, cost-effective business solutions to clients in support of risk management and contractor/vendor on-boarding and compliance efforts. In addition, he has integrated new and existing technology ideas to streamline processes to improve effectiveness and efficiency cost savings.

He is also highly experienced in financial management, human resources, business analytics, customer relationship management (CRM), and account management. His unique blend of technical, operations management, and customer relations expertise will enable him to successfully implement value-driven and scalable insurance compliance operations for Vertikal.

Robert is a builder, engager, and mobilizer of teams to capitalize on individual strengths and inspire outstanding performance. He prides himself on creating an environment of opportunity, while also restructuring and reorganizing suboptimal business processes to improve cost structures and profitability.

Current Vertikal COO, Lisa Deatherage, will be transitioning into a new role within the company, Client Advocate. In this role, Lisa will utilize her 22 years in the business to help drive client experience and increase value from the Vertikal offerings. Lisa brings her wealth of client knowledge to the role to deliver the best customer experience in the industry.

We welcome Robert and wish Lisa the best in her new leadership role at Vertikal.

About Vertikal RMS

Vertikal provides certificates of insurance and prequalification solutions that help your organization rise above risk. We work hard to stay ahead and develop cutting-edge technological solutions and services that help you move beyond reactivity toward a more strategic level of risk management. Vertikal streamlines and automates even your most complex, labor-intensive risk management processes with flexible, intuitive, secure reporting systems that are easy to use.

Contact us to learn more about how Vertikal will make your risk management strategy more successful.

A Better Reporting Tool For Stronger Risk Management

Posted on September 9, 2022 by -

eyJidWNrZXQiOiJjZm1hLXN0YWdlIiwia2V5IjoiZmlsZXNcL2Q0MDVjZjQ3LTE3NDQtNGQ4OS04MGZlLTU5MzA2NWExYzU2ZS5wbmciLCJlZGl0cyI6eyJyZXNpemUiOnsid2lkdGgiOjEwODB9fX0 1

Democratize data with a simple, secure reporting tool

Companies don’t lack for risk management data. Valuable business intelligence (BI) about vendors, suppliers, and third-party contractors continually streams into organizations from myriad sources and systems. What many do lack, however, is a secure, simple way to access, integrate, analyze, and deliver that data so people across the organization can make informed decisions and manage risk effectively.

Generate and share reports based on real-time data faster

Vertikal RMS empowers your company’s staff to turn data into appropriate action in an instant with improved dashboards and reporting features that are easy for anyone to use. And you can still control who gets to access what with customizable security for sensitive data.

  • Agile and responsive access to real-time data
  • Fast display of metrics and reports
  • Visualized charts and graphs

 

Enhanced features for simple, secure reporting

Vertikal RMS’s reporting tool enables teams to build dashboards and process reports easily—no technical skills or coding knowledge required. Employees can configure, generate, and share reports quickly and securely with each other, clients, business partners, and regulatory agencies. Extensive data governance, data- and field-level security, and group- and role-based security options are built in.

Employees throughout an organization can use Vertikal RMS’s enhanced data export and reporting features to help the company effectively manage the insurance requirements, financial, and safety requirements of your business ecosystem. Generate and share more thorough, timely reports faster:

  • Track certificate of insurance compliance across your entire vendor network
  • Generate dynamic ad hoc reports backed by real-time data
  • Visualize compliance data to pinpoint and assess risk proactively
  • Demonstrate compliance for more advantageous insurance terms
  • Generate standard and uniquely configured reports (scheduled and exportable)
  • Set up custom KPIs and analytics

About Vertikal RMS

Vertikal RMS provides the best certificate of insurance tracking and prequalification solutions that help your organization rise above risk. We work hard to stay ahead and develop cutting-edge technological solutions and services that help you move beyond reactivity toward a more strategic level of risk management. Vertikal RMS streamlines and automates even your most complex, labor-intensive risk management processes with flexible, intuitive, secure reporting systems that are easy to use.

Contact us to learn more about how Vertikal RMS will make your risk management strategy more successful.

RELATED: Tools to Take Control of Post-Pandemic Risk Management, Reduce Subcontractor Risk, CertFocus Empowers Organizations To Achieve Compliance At Any Scale

We’re Sorry We Missed You at CFMA’s Annual Conference and Exhibition, May 2022 in Atlanta, GA

Posted on June 16, 2022 by -

IMG 4009 e1655421774646

The Construction Financial Management Association (CFMA) Annual Conference and Exhibition took place on May 14th – 18th in Atlanta, GA at the Hyatt Regency. The CFMA has a longstanding reputation as the sole organization dedicated to providing financial professionals with unparalleled career development and networking opportunities.

The event delivered a great opportunity for construction financial professionals to become even better at what they do by attending sessions offering introduction level courses for those new to the industry, and also advanced courses to keep those with a bit more experience fully engaged. The event featured something for everyone.

2022 CFMA Conference and Exhibition in Atlanta, GA

About Vertikal RMS

Vertikal RMS provides certificate of insurance and prequalification solutions that help your organization rise above risk. Vertikal RMS streamlines and automates even your most complex, labor-intensive risk management processes with flexible, intuitive, secure reporting systems that are easy to use.

This year, our Vice President of Sales, Allison Shearer and other members of the Vertikal RMS team met with a large number of risk management and other professionals at the various CFMA conference events and inside our Vertikal RMS booth. Allison is an experienced sales executive with documented successes in certificate of insurance management, third-party prequalification services, and business process automation disciplines.

In case you were unable to attend, we are so sorry to have missed you. Below are some of the insights that Vertikal RMS’s Vice President, Allison Shearer, and her team shared with visitors to Vertikal RMS’s booth at the CFMA Conference and Exhibition.

How can you hold your vendors, suppliers, and third-party contractors to a higher standard?

Vertikal helps you understand the risk that the vendor, supplier, and third-party contractor bring to your business and presents you with risk ratings and scores to help you understand whether or not you should be working with the subcontractor. Vertikal also gives you the flexibility to choose from full-service or self-service options. Plus, you gain the opportunity to collaborate with industry-certified experts on challenging issues.

How can Vertikal RMS help reduce the time, cost, and effort it takes to manage your complex vendor relationships?

Our user-friendly solutions and expert support provide you with everything you need to increase transparency across your vendor, supplier, and contractor relationships.

What are the latest updates on Vertikal’s solutions, including CertFocus, PreQual and ShieldCor?

  • CertFocus by Vertikal RMS delivers a dynamic Certificate of Insurance (COI) tracking software that leverages Optical Character Recognition (OCR) and machine learning technologies to help organize, simplify and monitor subcontractor COI tracking and compliance.
  • PreQual by Vertikal RMS combines dynamic software with expert financial analysis to bring a new level of transparency to your outside business relationships without disrupting your existing processes and workflows.
  • ShieldCor helps you spot new opportunities and deeper risk insights to optimize your operational infrastructure, so you can base key decisions on timely, accurate and reliable information.

 

Vertikal RMS delivers the tools organizations need to rise above risk and adapt to a rapidly transforming world. We work hard to stay ahead and develop cutting-edge technological solutions and services that help you move beyond reactivity towards a more strategic level of risk management.

Contact us to learn more about how Vertikal will make your risk management strategy more successful.

RELATED: Reasons to Connect with Vertikal at CAPPO, Highlights 2022 RIMS Conference, Reasons to visit the Vertikal booth

 

 

CertFocus Empowers Organizations To Achieve Compliance At Any Scale

Posted on May 25, 2017 by -

news photo1

As a Risk Manager and an insurance expert, you understand the importance of Certificate of Insurance Compliance to your risk transfer process. Therefore, the services you seek from a COI management provider need to be more comprehensive than those that simply point out a problem, without offering sound service solutions.

The services provided by basic COI tracking companies may help identify compliance deficiencies, but on its own, most COI tracking companies lack the solution-based approach that most businesses require. The complexities involved in fixing a compliance issue can be extremely time-consuming, costly and challenging. The industry insight and insurance knowledge required to help achieve proper COI Compliance only comes from experienced insurance professionals. With a nearly 99% customer retention rate, CertFocus by Vertikal RMS has proven time and time again that we have the people, tools, and knowledge to consistently support a diverse range of organizations. CertFocus by Vertikal RMS is a full-service COI compliance service. There is a tremendous difference between our business model and the rest of the industry.

Our goal is to be more than just a vendor; we want to be an extension of your risk management department— a true partner. CertFocus by Vertikal RMS has a long-standing track record of excellence that is supported by the COI industry’s highest-rated customer service — for insurance professionals, by insurance professionals. That might be one reason why over 60% of our current customers came to us after trying other services. Organizations soon realize that other providers in our industry offer basic, non-responsive, cookie-cutter approaches with lackluster service and limited resources that end up wasting time and money.

That is just one reason why we provide a dedicated CIC, CISR, CPCU, and CRIS certified account manager for each of our customers. These team members are trained to help solve any problems that may arise. Other companies stop at COI tracking, but that is where CertFocus by Vertikal RMS begins.

Whether you are a mature and robust corporation or a quickly growing business, you can’t afford to let your COI tracking vendor’s poor results and service turn your risk transfer program into a rotting cavity. CertFocus by Vertikal RMS sets the standard in the COI compliance industry because we solve problems, put people first, and use our expertise to help you rest easy.

 

RELATED: Reporting Tool For Stronger Risk Management, Tools to Control Post-Pandemic Risk Management, Simplify Subcontractor and Vendor Relationships, Create a Culture of Vendor ComplianceÂ