FAQs about CertFocus by Vertikal RMS
CertFocus by Vertikal RMS extracts coverage information and compares it to your requirements within minutes. Final COI review usually completes within 24 to 48 hours after receipt.
CertFocus by Vertikal RMS completes reviews within 24 to 48 hours using AI-powered extraction combined with expert insurance professional verification. This speed beats manual processes that take days or weeks while maintaining accuracy through human oversight.
Yes, CertFocus by Vertikal RMS establishes unique COI requirements for each supplier or tenant. The system measures coverage information against these custom requirements.
Clients may have an unlimited number of users at no additional cost with CertFocus by Vertikal RMS.
A dedicated Client Success Manager (CSM) and Client Success Specialists (CSSs) get assigned to your account during onboarding and provide ongoing support. Your team can contact them anytime with questions or information needs.
Yes, CertFocus by Vertikal RMS uses open API or other methods to update your internal management systems like ERP, AP, or contract management platforms automatically.
Yes, webhook integration provides real-time updates on compliance status changes like compliant, non-compliant, or expired certificates to your internal systems.
Yes, data integration through open API receives automated updates including new additions, deactivations, and changes in supplier ID information.
Yes, authorized CertFocus by Vertikal RMS users can make business decisions to override coverage deficiencies when needed.
CertFocus by Vertikal RMS includes instructions in notices explaining how to return COIs. Partners can upload directly to the system or send via email.
Typical implementation takes approximately 6 to 8 weeks fro contract signing to full launch.
CertFocus by Vertikal RMS establishes email relay processes that send notices through your email server to increase delivery rates. Information requests appear directly in email bodies rather than attachments that recipients might skip.
Partners can contact CertFocus by Vertikal RMS by phone, email, or live chat.
Yes, our configurable communication plans let you determine notification types like email or phone, frequency and cadence of automated notices and phone follow-up.
Yes, CertFocus by Vertikal RMS tracks upcoming expiration dates and notifies business partners in advance to provide renewal COIs before coverage lapses.
Yes, you can customize all language CertFocus by Vertikal RMS uses to communicate with your business partners.
Yes, CertFocus by Vertikal RMS can send notices translated into foreign languages for international vendors.
Check the “request a proposal” checkbox on the Contact Us page. Vertikal RMS will advise you of the information needed to develop the proposal.
Yes, you get pricing discounts when using both CertFocus by Vertikal RMS and PreQual. The integration approach also reduces total vendor management costs.
Yes, you can start with full-service tracking and switch to self-service tracking whenever your needs change.
Yes, CertFocus by Vertikal RMS requests and reviews all required endorsements including additional insured, waiver of subrogation, and primary and noncontributory clauses.
CertFocus by Vertikal RMS tracks every expiration date and automatically notifies business partners in advance to provide renewal COIs. The system sends reminders at configurable intervals so certificates get renewed before they expie.
CertFocus by Vertikal RMS handles complex insurance reviews through expert professionals so your team doesn’t need insurance expertise. The system automates vendor outreach, tracks renewals, and alerts you to problems without requiring constant manual oversight. Compare COI tracking software to see ease of use differences.
CertFocus by Vertikal RMS tracks all vendor insurance requirements including general liability, workers’ compensation, auto insurance, professional liability, and specialized coverage. The system verifies subcontractor insurance requirements like EMR ratings and handles complex programs like OCIP and CCIP.
CertFocus by Vertikal RMS automates the entire COI request process. The system sends professional notices to vendors, tracks responses, and follows up automatically when certificates are missing.