Certificate of insurance tracking consumes hours of your team’s time every week. You’re chasing down renewals for expired certificates, playing phone tag with vendors, and manually updating spreadsheets that never seem current. Meanwhile, compliance gaps put your company at risk and your insurance coverage in jeopardy.

This manual approach doesn’t scale. When you’re managing hundreds of subcontractors across multiple projects or business partners from whom you acquire products and services, Excel files and email reminders quickly become overwhelming. One missed renewal can shut down a job site or expose you to massive liability, as common COI management mistakes like this can cost companies millions.

Smart companies automate their COI tracking instead of burning staff hours on administrative tasks. According to a 2023 Deloitte study, construction businesses have increased their technology adoption rate by 20%, with the average construction company now using 6.2 digital technologies like AI and Building Information Modeling (BIM) compared to 5.3 the previous year. That’s because modern platforms handle vendor communications, process certificates automatically, and alert you before coverage expires. Your team focuses on managing your core business while the specialized software applications handle insurance compliance management.

But not all COI tracking software is made equal. Some platforms offer basic document storage while others provide AI-powered processing that eliminates manual work entirely. This guide breaks down the leading COI tracking platforms, their real-world performance, and which businesses they serve best. You’ll understand exactly what each solution offers and which one matches your specific needs.

What’s the Best COI Tracking Software?

CertFocus by Vertikal RMS stands out as the best overall COI tracking software for companies that require advanced automation and enterprise-scale performance. The platform’s revolutionary Hawk-I AI technology eliminates manual certificate processing while delivering the accuracy and reliability that organizations across 25 vertical markets count on to achieve 90%+ compliance rates. A 2023 academic research found that 49% of global work activities can be automated by technologies like AI, making platforms like CertFocus by Vertikal RMS essential for staying competitive.

A McKinsey study found that almost two-thirds of all transactional businesses could save 30% of their time by automating processes like manual data entry.

But the right choice depends on what you actually need. Small contractors managing basic certificate volumes don’t need enterprise features and get better value from affordable options like C2COI.

We tested these platforms based on what matters in real operations:

• Automation that actually works: Does the software eliminate manual tasks or just digitize the same tedious process?
• Integration quality: Native connections with Procore, ERP systems, and tools your team already uses every day
• Industry focus: Industry-specific features versus generic solutions
• Performance under load: How platforms handle thousands of certificates without slowing down
• Implementation reality: Real setup time, training equipment, and ongoing support quality
• True cost analysis: What you actually pay including hidden fees, setup costs, and staff time savings

Top COI Tracking Software Platforms Reviewed

Choosing the right COI tracking software can transform your insurance compliance process from a manual headache into an automated system that protects your projects and reduces risk. We’ve evaluated the leading platforms based on automation capabilities, integration options, user experience, and proven results across dozens of industries. Here’s our comprehensive review of the top COI tracking solutions available today:

1. CertFocus by Vertikal RMS – Best Overall for AI-Powered COI Management

Website: https://www.vertikalrms.com/

Best For: Organizations managing complex insurance requirements who need proven expertise and advanced automation. CertFocus by Vertikal RMS excels for Fortune 500 companies like Ace Hardware, Buffalo Wild Wings, and NASCAR that want to eliminate time and resources previously required for manual certificate management.

CertFocus by Vertikal RMS leads the industry through its revolutionary Hawk-I artificial intelligence technology that automates certificate processing and compliance verification. Market leaders across many industry verticals trust Vertikal RMS to manage their complex insurance tracking requirements across multiple business units and thousands of business partners.

Key Features:

• Hawk-I AI technology: Automatically reads, interprets, and validates certificate data with human-level accuracy.
• Automated data integration: Bi-directional data transfer via open API updates your ERP, AP, and vendor management systems in real-time.
• AM Best guide integration: Automatically confirms that insurance carriers meet your minimum rating thresholds and certificate of insurance requirements, alerting you when ratings drop.
• Unlimited storage and reporting: Unlimited document storage with auto-generated, exportable reports in PDF, Excel, or CSV formats.
• Full-service or self-service options: Choose between complete managed service or software-only solutions based on your needs.

Pros:

• Hawk-I AI automation reduces manual processing time by up to 90%
  Increases COI compliance to over 90%
• A dedicated Client Success Manager and specialist team provide ongoing support
• Faster implementation than full-service competitors with customizable service levels
• Real-time compliance monitoring with automated notifications and follow-up

Cons:

• May offer more comprehensive features than smaller companies require
• Requires coordination for complex workflow integrations, like any enterprise platform

2. MyCOI – Best for High-Volume Certificate Management

Website: https://mycoitracking.com/

Best For: Companies across multiple industries that need to manage substantial volumes of certificates and prefer a platform with both automated features and human expert support. Best suited for organizations that don’t require advanced AI automation or specialized construction industry integrations.

MyCOI has operated since 2009 as a certificate of insurance tracking provider focused on helping businesses avoid uninsured claims and compliance failures. The company has over 15 years of experience in insurance technology and offers both AI features and human expert support for COI management. MyCOI serves multiple industries and is a popular solution for companies processing low cost sensitivity.

Key Features:

• illumend AI technology: Basic artificial intelligence tools that identify expired certificates and send renewal notifications.
• Certificate Hub: Centralized storage system for organizing insurance documents and vendor information.
• Communications Director: Automated workflow system for managing vendor communications.
• Insurance Pro expert team: Staff insurance professionals available for compliance guidance.
• Agent portal: Platform section designed for insurance agents to handle renewals.

Pros:

• Saves admin time on COIs through automation features
• Cloud-based platform with multiple compliance features
• Handles certificate renewals and vendor follow-up automatically
• Long-standing presence in the COI tracking market

Cons:

• Some users report slower review times during busy periods
• Platform targets higher-volume users rather than small businesses
• Limited integration options compared to enterprise-focused solutions
• The component pricing approach makes it one of the more expensive options available in the marketplace.

3. SmartCompliance – Best for Enterprise Multi-Industry Management

Website: https://smartcompliance.co/

Best For: Brokers, insurance consultants, risk managers, and small to medium-sized businesses across multiple industries who need customizable compliance workflows and comprehensive reporting.

SmartCompliance was created in 2010 by JBKnowledge to help risk management professionals organize their documents and manage compliance more effectively. The platform serves multiple industries, including commercial property management, hospitality, government, banking, healthcare, construction, and retail, with both full-service and self-service options for COI tracking and compliance management.

Key Features:

• Optical character recognition technology: OCR system converts handwritten or typed paper documents into digital copies for automated data extraction.
• Customizable compliance rules: Allows businesses to set custom compliance thresholds and track requirements specific to their industry.
• Risk insights and analysis reporting: Provides detailed analytics and reporting features for compliance status and potential risk identification
• Multi-user collaboration platform: Allows vendors and multiple parties to upload documents directly while allowing customized access controls.
• API integrations: Connects with various applications, including FranConnect, BILL, SSO via Azure AD and Okta, and Procore Technologies.

Pros:

• Serves diverse industries with customizable workflows and compliance requirements
• Modern dashboard design with real-time compliance visibility
• Strong reporting capabilities with forever data storage for existing customers
• Good customer support with 24-hour response times and live chat options

Cons:

• Some users report occasional system downtime and technical issues
• OCR is an outdated technology for COI data extraction and may require manual data entry corrections for certain document formats
• Initial setup and configuration can be time-intensive due to customization options

4. Jones – Best for Real Estate and Construction Focus

Website: https://getjones.com/

Best For: Small to medium-sized real estate and construction companies handling 500 to 5,000 certificates that need industry-specific compliance features and fast processing times.

Jones is an AI-driven software company founded by Omri Stern and Michael Rudman that focuses specifically on helping real estate and construction firms manage insurance risk across properties and projects. The company recently raised $15M in Series B funding and has scaled to over 25,000 real estate properties and construction projects across more than 2.5 billion square feet in the United States.

Key Features:

• The Jones Network: Database of pre-populated insurance certificates and contacts from over 30,000 vendors speeds up construction prequalification and procurement.
• AI-powered two-phase verification: Machine learning combined with human compliance experts for automated COI processing and compliance validation.
• Bi-directional ERP integrations: Native connections with Procore, MRI software, Viewpoint Vista, and Building Engines for seamless workflow integration.
• Insurance policy verification: Advanced feature that flags and interprets exclusionary language in insurance policies to mitigate costly third-party claims.
• Automated gap resolution: System identifies compliance issues and triggers detailed email requests for updated certificates with specific coverage explanations.

Pros:

• Industry-specific design tailored for real estate and construction compliance needs
• Fast COI reviews
• Strong integration capabilities with major construction and property management platforms
• Claims a 90%+ audit accuracy rate with comprehensive service-level agreements

Cons:

• Focused on real estate and construction industries and lacks versatility for other sectors
• Limited track record with less established market presence compared to legacy providers
• No self-service option available, requiring full-service engagement

5. Billy – Best for Construction Integration With Procore

Website: https://billyforinsurance.com/

Best For: Construction companies already using Procore that need seamless COI compliance integration within their existing project management workflows.

Billy is an all-in-one construction insurance platform designed specifically to simplify COI management in the construction industry. The company focuses on construction-specific workflows and offers tailored solutions that align with project timelines and compliance requirements. Billy is trusted by ENR’s top 20 General Contractors, Home Builders, and owners to track subcontractor insurance requirements and manage compliance in real-time.

Key Features:

• Procore side panel integration: Two-way integration that syncs COI compliance data directly within the Procore dashboard with real-time updates and automated alerts.
• ProcorePay workflow integration: Embeds compliance tasks into payment workflows, preventing payments to non-compliant vendors.
• Construction-specific document management: Handles COIs, surety bonds, W-9s, and business licenses all in one centralized platform.
• Fast COI audit process: Professional insurance experts complete COI reviews within 24 business hours with comprehensive compliance verification.
• Multi-platform ERP connections: Integrates with Sage 300, Viewpoint Vista, JD Edwards, CMiC, Autodesk, and DocuSign for seamless financial operations.

Pros:

• Purpose-built for construction industry workflows and project management needs
• Strong Procore integration allows compliance management without leaving familiar
• Users report up to 80% time reduction through automation processes and integrations
• Dedicated customer support with a comprehensive onboarding process led by industry experts

Cons:

• Limited to the construction industry, lacking versatility for other business sectors
• May require initial setup time for full integration with existing construction management systems
• Newer platform with less established market presence compared to legacy COI tracking providers
• Customization options may be limited compared to more generalized compliance platforms

6. BCS – Best for Full-Service COI Management

Website: https://www.getbcs.com/

Best For: Best for companies across multiple industries that need comprehensive vendor screening beyond basic COI tracking.

Business Credentialing Services has operated since 2008 as a comprehensive third-party screening and compliance company. BCS is known for being one of the most popular COI tracking companies that combines AI technology with expert review to manage certificates of insurance across multiple industries. The company offers both self-service software and full-service solutions with US-based analysts handling the entire compliance process.

Key Features:

• AI-powered riskbot technology: First COI tracking company to release an insurance tracking AI agent that reviews both certificates and endorsements automatically.
• Comprehensive vendor network: Database of over 78,000 active vendors with pre-verified insurance profiles and compliance history.
• Full-service analyst support: US-based insurance experts collect, review, and correct documents while tracking expiration dates and compliance changes.
• Multi-industry integration: Connects with Procore, MRI, Yardi, and other enterprise systems through open API for real-time data synchronization.
• Complete credentialing suite: Beyond COI tracking, handles vendor licenses, W-9 verifications, financial background checks, and safety compliance.

Pros:

• Clients report saving 15–20 hours per week on compliance management through automation and full-service support
• 95% client retention rate with US-based customer service and multilingual analyst support
• Free version available for small companies with limited budgets along with scalable enterprise options
• Unlimited users at no extra cost with both self-service and full-service options

Cons:

• Full-service implementation can take 6–8 weeks compared to faster self-service alternatives
• Comprehensive feature set may be overwhelming for companies with simple COI tracking needs
• Premium pricing for full-service options may exceed budgets for smaller organizations

7. C2COI – Best for Budget-Conscious Small Businesses

Website: https://c2coi.com/

Best For: Small contractors, insurance brokers, and property managers who need basic COI tracking functionality without enterprise-level complexity or pricing.

C2COI is a user-friendly, cloud-based certificate of insurance management and tracking system designed to simplify COI tracking across industries. The platform is a cost-effective SaaS solution that supports ACORD-form uploads and delivers essential notifications to help businesses avoid audit risks. C2COI was built by contractors for contractors, insurance brokers, property managers, and other industries looking for affordable compliance solutions.

Key Features:

• ACORD support: Handles standard industry certificate formats with automated document processing and upload capabilities.
• Dashboard overview: Centralized view of all business partners’ COI information with detailed policy tracking and search functionality.
• Automated notifications: Configurable alerts for expiring policies that notify both users and their business partners about upcoming renewals.
• Multi-industry coverage tracking: Manages general liability and other requisite insurance types across contractors, property managers, and vendors.
• 14-day free trial: No-commitment trial period allows businesses to test functionality before purchasing.

Pros:

• Cost-effective pricing structure designed for budget-conscious small businesses and contractors
• Simple, intuitive interface that requires minimal training for new users.
• Quick setup process with immediate access to basic COI tracking functionality
  24/7 online access to certificate validity records and compliance status

Cons:

• Limited advanced features compared to enterprise-focused platforms
  Basic automation capabilities without sophisticated AI technology for document processing
• Fewer integration options with major construction management or ERP systems
• No mention of dedicated customer support or professional services beyond software access

COI Tracking Software Comparison Table

Choosing the right COI tracking software depends on your specific business needs, budget, and technical requirements. This comparison table highlights the key differences between leading platforms to help you make an informed decision.

How To Choose the Right COI Management Platform

You need to match your business requirements with the right platform features to avoid expensive mistakes. The wrong choice can lead to outgrown systems, integration headaches, and vendor insurance compliance gaps that put your project at risk.

Start by evaluating these factors when comparing COI tracking platforms:

• Certificate volume and complexity: High-volume operations benefit from advanced AI integrations like CertFocus by Vertikal RMS and its Hawk-I technology, while smaller businesses can succeed with basic and more affordable platforms like C2COI.
• Industry-specific needs: Construction companies tend to require specialized integrations with Procore or similar project management tools, which makes platforms like Billy or Jones more suitable than general-purpose solutions.
• Integration requirements: Consider whether you need native ERP connections, real-time data synchronization, or basic standalone functionality based on your existing software ecosystem.
• Support and service level preferences: Decide if you want full-service management where experts handle everything, self-service software you manage internally, or hybrid approaches that combine automation with human oversight.
• Implementation timeline and resources: Some platforms offer immediate setup while others require weeks of configuration, so factor in your urgency and available technical resources.
• Budget constraints and ROI expectations: Balance upfront costs against long-term value, considering that advanced automation can pay for itself through reduced administrative time and improved compliance.
• Scalability for future growth: Choose platforms that can accommodate expanding vendor networks, additional projects, and evolving compliance requirements without requiring system changes.

The best platform completely eliminates your current pain points while competitors only reduce them.

COI Software ROI and Cost Considerations

Manual COI tracking drains your budget through hidden costs that add up fast. Research from Harvard Business Review found that manual data input causes workers to spend up to 50% of their time searching for and correcting inaccuracies.

That means that a compliance manager earning $80,000 per year will burn through up to $40,000 worth of time on tasks that COI tracking software like CertFocus by Vertikal RMS handles automatically. Project delays from lapsed subcontractor insurance and claims from coverage gaps cost exponentially more than any software investment.

Companies using advanced platforms like CertFocus by Vertikal RMS eliminate up to 90% of manual processing time, while even basic solutions like C2COI cut the administrative burden significantly. In fact, a Microsoft study found that organizations that embrace automation technologies achieve a 248% three-year ROI and payback periods of less than six months.

Full-service providers like BCS can even replace entire compliance teams with expert analysts, justifying the cost. Include setup fees, data migration, and training time when calculating your total investments.

Free and Low-Cost COI Tracking Options

Free COI tracking sounds appealing until you calculate the hidden costs of manual processes, missed expirations, and liability exposure from coverage gaps. Spreadsheet cost nothing upfront but consume staff hours tracking renewal and verifying coverage manually, often costing more in labor than paid platforms charge annually.

Free options make sense when you manage fewer than 10 vendors with straightforward insurance requirements and have staff time available for manual tracking. The Vertikal RMS knowledge library has the best free resources for learning the basics of COI tracking and best practices before investing in paid platforms. These educational articles help you understand what features matter and how to evaluate vendors.

However, free tracking creates hidden costs through staff hours spent on manual follow-up, errors from inconsistent processes, and liability exposure when coverage gaps slip through. One missed insurance certificate that results in a claim almost always costs more than several years of paid COI software.

What Features Should COI Tracking Software Have?

The right COI tracking features determine whether your software streamlines operations or creates new headaches. Essential capabilities handle basic certificate management, while advanced features like AI automation separate leading platforms from basic alternatives.

Look for these core features when evaluating COI tracking platforms:

• Automated certificate collection and renewal reminders: The platform should chase down certificates for you and alert vendors before policies expire, eliminating manual follow-up calls and emails.
• Advanced technology for document processing: High-end systems like CertFocus by Vertikal RMS automatically extract data from uploaded certificates, while basic platforms require more manual data entry. A Forrester study found that companies involved in high-volume processing save 200 hours per year through automation, with some organizations reporting up to 11,000 hours saved.
• Real-time compliance monitoring: Instant alerts when coverage gaps appear, with clear identification of specific deficiencies like inadequate limits or missing endorsements.
• Centralized document storage: Cloud-based repository that organizes all certificates, requirements, and vendor information in one location accessible 24/7
• Customizable insurance requirements: Ability to set specific coverage types, limits, and endorsements for different vendor categories and project types.
  Integration capabilities: Native connections with your existing systems, like Procore, ERP platforms, or accounting software prevent duplicate data entry.
• Automated compliance verification: The system should compare certificate details against your requirements and flag discrepancies automatically rather than requiring manual review.
• Vendor communication tools: Built-in messaging systems and professional notifications that maintain relationships and confirm compliance.
  Reporting and analytics: Comprehensive dashboards showing compliance rates and risk exposure across your vendor network.
• Mobile access: Field teams need to verify compliance status and access certificates from job sites without returning to the office.

Most contractors will hand you a certificate of insurance and claim you’re protected, but there’s a huge difference between being named insured, additional insured, or just a certificate holder. Named insured owns the policy and pays the premium, while additional insured gets coverage extended to it without paying a premium. Those with certificate holders only status get a piece of paper and zero protection against third-party liability.

The distinction matters because when contractors cause accidents and people get hurt, additional insured gets legal defense and claim payments, while certificate holders have to hire their own legal counsel and pay to defend claims resulting from activities of subcontractors, suppliers and vendors. The average construction dispute value globally reached $52.6 million in 2021, showing just how expensive this litigation can be.

CertFocus by Vertikal RMS automatically reviews COIs and required endorsements to confirm you have actual additional insured coverage instead of just worthless conditional language that has no value when you need it most.

What’s the Difference Between Additional Insured and Named Insured?

The named insured owns the insurance policy, while the additional insured gets coverage extended to it under the named insured’s policy. The named insured acquires the policy and pays for it, while the additional insured gets added to the policy later to extend the protection offered by the policy. The additional insured does not own or have any control over the policy.

Named insured parties have the authority to cancel the policy, change coverage limits, and make modifications, while additional insureds have no such authority.

Named Insured Definition and Rights

Named insured is the person or company that owns the insurance policy and is identified on the declaration page of the policy form. When you buy insurance, you become the named insured. This gives you complete control over everything about the policy, including:

• Coverage amounts
• What’s covered
• Who gets added
• When to cancel

You also get all the responsibilities that come with owning the policy. You pay all the premium and make all the decisions about coverage. If multiple people are named insureds on the same policy, then the first person listed usually gets the most authority over managing everything. You have direct communication rights with the insurance company and can contact them with questions about claims or coverage.

Additional Insured Definition and Protection

Additional insured gets extended coverage under someone else’s insurance policy without paying premiums or controlling the policy. You get added through special paperwork added to the named insured’s policy, called endorsements. The additional insured endorsement spells out exactly what protection you get and when you get it. This coverage usually only applies when claims come from the named insured’s work that involves your business.

You don’t pay any premium for getting additional insured protection, but you also don’t get to make any decisions about the policy. You can’t change coverage amounts or control how claims get handled. But the good news is that additional insureds get full defense coverage and can receive claim payments just as if they owned the policy themselves when covered incidents happen. Most business contracts require contractors to add you as an additional insured because it transfers their liability risks to their insurance carrier instead of you and your carrier.

Is a Certificate Holder the Same as an Additional Insured?

Certificate holder and additional insured are completely different things with different protection levels. These certificate of insurance basics determine whether you get actual coverage or just the evidence of coverage in the form of the COI. Being a certificate holder means someone gave you a copy of their insurance certificate, which is basically a piece of paper showing they have insurance. Being an additional insured means you’re actually covered under their policy and can file claims when a loss occurs.

The most important difference to keep in mind is that certificate holders get zero protection from the insurance policy. You’re just holding a document that proves someone else has coverage. This is huge when accidents happens and a loss occurs.

For example, let’s say a contractor’s faulty electrical work causes a fire that injures a customer in your building. The injured customer sues both you and the contractor for damages. If you’re just the certificate holder, then you have to defend the claim yourself with your own insurance coverage and lawyers. The contractor’s insurance will protect them, but they have no obligation to you. However, if you’re an additional insured on the contractor’s policy, their insurance will defend you in that lawsuit and pay any settlements or judgments against you.

What Does It Mean if I’m an Additional Insured on Someone’s Insurance Policy?

Being additional insured means you get extended liability coverage under someone else’s insurance policy without paying for it or owning the policy. You essentially become a beneficiary of their insurance when claims arise from their work or operations involving your business. This coverage kicks in when third parties sue you for incidents related to the policyholder’s activities.

The coverage scope usually includes defense costs and claim payments when lawsuits name both you and the policyholder for the same incident. For example, if a contractor’s work causes an accident and an injured party sues both of you, the contractor’s insurance defends and covers you as additional insured. However, this protection only applies to claims arising from the contractor’s work, not your own separate business activities.

You gain the right to file claims directly with their insurance company when incidents happen. You don’t have to wait for the policyholder to deal with things, as you can just contact the insurer directly and demand defense coverage when lawsuits hit. The insurance company has the same duty to defend you as it does its own policyholders for qualifying claims.

This protection saves you from using your own insurance for contractor-related incidents, especially if you also have primary and noncontributory coverage. If a contractor causes $500,000 in damage that leads to lawsuits against you, their insurance handles everything instead of your policy taking the hit. U.S. commercial liability costs totaled $347 billion in 2021, with small businesses bearing almost 50% of these costs despite representing a smaller portion of the economy, according to a study from the U.S. Chamber of Commerce Institute for Legal Reform. That makes it hard to overstate how important it is to have adequate protection.

Certificate Holder vs. Additional Insured: When You Need Each

Figuring out whether you need certificate holder or additional insured status depends on how risky the work is and how much trouble you could get into if something goes wrong. For simple, low-risk jobs, a certificate of insurance is usually good enough. For risky work that could get you sued, you’ll want additional insured protection so your contractor’s insurance covers you, too.

Think of it this way: if a contractor is just delivering products to your office, then certificate holder status works fine. If they’re doing construction work where someone could get hurt, then being added as an additional insured on the contractor’s general liability insurance policy can help you avoid getting hit with lawsuits. Just an average slip and fall claim costs $20,000, with some bodily injury claims reaching astronomical amounts that could devastate contractors and your business without proper coverage.

When To Request Certificate Holder Status

Certificate holder status works great for low-risk jobs where you mainly just want proof that the contractor has insurance. This covers things like office cleaning or basic maintenance, where not much can go wrong. You get a document showing they have coverage, which fulfills your contractual requirements and gives you peace of mind.

You’ll also use certificate holder status for routine business relationships where the contract says you need insurance proof, but the work isn’t that risky. Professional services, consultants, and suppliers tend to fall into this category as it relates to general liability insurance. Their work doesn’t create much risk for your business for bodily injury or property damage, so you just need to know they can handle their own problems.

When To Require Additional Insured Status

You need additional insured protection when contractor work is risky enough that you could get sued alongside them. Construction projects and anything involving heavy equipment or lots of people around definitely need additional insured coverage. When contractors working at your organization do things that could hurt someone, you want their insurance to protect you from lawsuits.

You should also demand additional insured status when your contractor insurance requirements make you responsible for what they do, or when local rules require it. Big commercial projects or government contracts usually fall here. This protection keeps contractor problems from impacting your insurance costs and gives you direct help with defense costs when lawsuits arise.

How Do I Know if I Should Be Additional Insured or Just Certificate Holder?

Choosing between certificate holder and additional insured status starts with honestly assessing how much risk the contractor’s work creates for your business. Look at what could go wrong and who might get sued if it does. High-risk activities like construction or anything involving heavy equipment almost always justify additional insured requirements. Low-risk work like consulting or basic office services is usually okay with just certificate holder verification.

Use this framework to decide whether you need certificate holder or additional insured status based on your specific situation and risk level. The higher the risk and complexity, the more you need additional insured protection instead of just certificate holder status.

Understanding Different Types of Named Insured

Not all named insured parties get the same rights and responsibilities under insurance policies. You might have multiple people listed as named insured on the same policy, but they don’t all get the same level of control. Some get more authority than others, and some get added later with different privileges than the original policyholder.

First Named Insured vs. Secondary Named Insured

First named insured is the person listed first on the policy who gets the most control and responsibility. This person is usually the one who bought the policy and pays the premiums. They get all the renewal notices and have direct authority to communicate with the insurance company. The first named insured also receives notice of cancellation when the insurance company elects to cancel the policy.

Secondary named insurance gets the same coverage protection but with less control over policy management. They can usually make some changes to the policy and receive coverage benefits, but the first named insured holds primary responsibility for major decisions. If you and your business partner both own a company, you might both be named insured, but whoever is listed first typically handles the insurance decisions.

Additional Named Insured vs. Additional Insured

Additional named insureds enjoy full policy rights and can make changes to coverage, while additional insureds only get protection without policy control. Additional named insured parties can modify the policy, receive all policy correspondence, and share responsibility for premium payments. They’re essentially co-owners of the policy.

Additional insureds just get protection when incidents happen, but they can’t change anything about the policy. They can’t cancel coverage or make decisions about claims. Additional named insurance is like being a co-owner of a car, while additional insured is like getting permission to drive it, but not being able to sell it. Your contracts should require that your company be added as an additional insured, not an additional named insured.

What Are the Risks of Adding Someone As an Additional Insured to My Policy?

Adding people or contractors as additional insureds to your policy creates a few risks that can cost you money and complicate your insurance coverage. While it helps your business relationships, it also means other companies can make claims against your insurance for incidents you didn’t cause. You need to understand what you’re getting into before you start adding contractors to your policy as additional insureds.

Here are the main problems you might run into when adding additional insured parties:

• Your insurance gets more expensive: Insurance companies usually charge extra fees for each additional insured endorsement, typically between $25 and $150 per year per contractor. Most importantly, your insurance premiums will go up if any of these contractors make claims on your insurance policy.
• Other companies’ problems become your problems: Additional insured contractors can file claims against your policy even when you had nothing to do with what went wrong. Their bad safety habits or risky business decisions could end up causing your insurance carrier to spend time and money investigating claims and could result in an increase in your insurance premiums.
• Everything gets more complicated: When multiple companies have coverage under different policies, it can be difficult to figure out who pays for what. Insurance companies might fight about which policy should handle a claim, which slows everything down and creates legal headaches nobody wants.
• More paperwork and tracking headaches: You have to keep track of all these endorsements, confirm they stay current, and update them when contracts change. CertFocus by Vertikal RMS automates this tracking by monitoring all your additional insured requirements and sending alerts when endorsements are deficient or need updates.

Additional Insured Coverage by Insurance Type

Not all insurance types offer additional insured protection in the same way, and some don’t offer it at all. General liability insurance provides the most common additional insured coverage that most contractors use. Professional liability and workers’ compensation have different rules and limitations that affect when and how you can get additional insured status.

Additional Insured on General Liability Insurance

General liability insurance provides the most straightforward additional insured coverage that protects you from third-party lawsuits related to the contractor’s work. And this protection is not particularly expensive, as contractors pay an average of $82–142 for agents or brokers to issue additional insured endorsements for general liability insurance, with 61% of construction businesses paying less than $100 per endorsement, according to Insureon.

This coverage kicks in when someone gets injured or property gets damaged because of the contractor’s activities, and they sue both you and the contractor. The contractor’s general liability insurance will defend you and pay settlements or judgments when you’re named in these lawsuits.

Furthermore, there are different types of general liability additional insured endorsements that provide varying levels of protection:

• CG 20 10 (Ongoing Operations): Covers you only while the contractor is actively performing work, but protection ends when the job is complete.
• CG 20 37 (Completed Operations): Protects you after the contractor finishes their work, covering claims that arise from defects or problems discovered later.
• CG 20 33 (Ongoing and Completed Operations): Provides the broadest protection by covering you both during the work and after completion.

Additional Insured on Professional Liability and E&O Insurance

Professional liability and errors and omissions insurance almost never offer additional insured coverage because these policies protect against professional mistakes rather than general accidents. When additional insured coverage is available on professional liability policies, it usually only applies to very specific situations where you might get sued for the professional’s advice or services. Most professional liability policies exclude additional insured coverage entirely.

Industries like architecture, engineering, and consulting sometimes provide limited additional insured coverage for clients, but the protection is much narrower than that of additional insured status on general liability coverage. The coverage usually only applies when you get sued specifically for the professional’s errors or omissions in their work for you.

Additional Insured on Workers’ Compensation

Workers’ compensation insurance traditionally doesn’t offer additional insured coverage because it’s designed to cover the policyholder’s own employees, not outside parties. However, some states allow limited additional insured coverage on workers’ compensation policies when you might be held responsible for injuries to the contractor’s employees. This coverage protects you when injured workers sue you directly instead of just filing workers’ compensation claims.

Additional Insured vs. Additional Interest: Key Differences

Additional insureds get actual liability coverage under someone else’s policy, while additional interest just gets notified about policy changes without any coverage benefits. You want additional insured status when you need protection from lawsuits, but additional interest works fine when you just need to know if someone’s insurance gets canceled.

These are the main differences between additional insured and additional interest:

Common Additional Insured Mistakes To Avoid

Many businesses think they have additional insured protection when they actually don’t because of common mistakes in how endorsements get set up or verified. These errors can go unnoticed until after claims happen, which would leave companies exposed to lawsuits they thought were covered. Construction defect litigation is expected to rise in 2025 due to the ongoing skilled labor shortages, according to a Seyfarth Shaw report, so it pays to be well-protected.

Avoid these mistakes when confirming you have additional insurance status:

• Accepting vague blanket wording: Generic certificate language like “additional insured as required by contract” provides no actual protection because it doesn’t confirm specific endorsements exist on the policy. In some instances, reliance on additional insured status by a blanket policy endorsement is deemed acceptable to alleviate the amount of effort required for validating coverage
• Missing coverage for completed operations: Many additional insured endorsements only cover ongoing work, leaving you unprotected from claims that arise after the contractor finishes the project.
• Wrong endorsement timing: Adding additional insured status after work begins or claims are made provides no protection because endorsements only cover incidents that happen after the additional insured status has been established.
• Failing to verify endorsement existence: Certificates can show additional insured status without the actual endorsement being added to the policy, creating a false sense of security.
• Incorrect certificate holder information: Small errors in company names or addresses on endorsements can void protection when claims are filed.
• Assuming all policies include additional insured: Some insurance types like professional liability rarely offer additional insured coverage, but contractors might not realize this limitation.

Additional Insured Wording on Certificate of Insurance

Certificate descriptions must contain specific additional insured language that confirms that actual endorsements exist on the policy rather than just indicating potential coverage. Vague or conditional language creates dangerous coverage gaps that leave you unprotected when claims happen. Verify the following language when reviewing your additional insured coverage:

• Proper additional insured language: Look for specific statements like “Additional Insured per endorsement” or “Additional Insured as respects operations performed for the certificate holder” that confirm active coverage. Many contracts also include waiver of subrogation requirements alongside additional insured status.
• Required certificate elements: Verify that additional insured language names your company specifically and references the coverage types where endorsements apply.
• Dangerous conditional language: Avoid certificates stating “additional insured if required by contract” or “additional insured may apply” because these phrases indicate that the endorsements might not actually exist.
• Coverage scope verification: Check that descriptions specify whether protection applies to ongoing operations, completed operations, or both types of coverage.
• Endorsement from references: The best certificates include specific endorsement form numbers like “CG 20 10” or “CG 20 37” that confirm exactly which additional insured coverage applies.

How CertFocus by Vertikal RMS Manages Additional Insured Verification

CertFocus by Vertikal RMS automates the complex process of verifying additional insured status across all your contractor relationships through AI-powered certificate analysis and continuous compliance monitoring. The platform eliminates the need to manually review certificates by automatically detecting additional insured language, verifying endorsement accuracy, and tracking compliance requirements across different insurance coverage types.

This level of automation and precision reflects Vertikal RMS’s commitment to customer success:

“Our customers know they can always count on us. At Vertikal RMS, we go the extra mile to make every interaction valuable, dependable, and centered on their success.” — Rachel Crowe, Director of Customer Success, Vertikal RMS

Automated Additional Insured Detection

CertFocus by Vertikal RMS uses Hawk-I artificial intelligence to scan incoming certificates and identify additional insured language, flagging documents that lack required endorsements or contain vague wording. The AI system reads complex insurance terminology and recognizes valid additional insured provisions even when different insurance companies use varying language or formatting. This prevents false approvals or certificates that appear to show additional insured status without actual endorsement backing.

Compliance Tracking Across Insurance Types

CertFocus by Vertikal RMS monitors additional insured requirements across multiple insurance types simultaneously, confirming that contractors are providing complete protection rather than partial coverage. The system tracks general liability, auto liability, and other coverage types that require additional insured endorsements. This comprehensive monitoring prevents the common problem of assuming that complete coverage exists when only some policies include additional insured status.

The platform manages renewal tracking and expiration monitoring for all required coverages, sending automated alerts before coverage lapses. CertFocus by Vertikal RMS maintains detailed records of coverage effective dates and policy renewal cycles to prevent coverage gaps that could expose your business to liability risks.

Cost Impact of Additional Insured Endorsements

Some insurance companies charge anywhere from $25 to $150 per additional insured endorsement per year, with costs varying based on coverage types and risk levels. Professional liability and specialty coverages usually cost more for additional insured endorsements than standard general liability policies, but are rarely required. These fees represent a small fraction of total insurance costs but can add up when multiple contractors require endorsements.

The real cost comes from claims made by additional insured parties that affect your loss history and future premium rates. The administrative costs for managing multiple endorsements and verifying compliance can also take up a significant amount of time without automated systems. CertFocus by Vertikal RMS reduces these administrative costs by automating endorsement tracking and verification processes.

Frequently Asked Questions About Additional Insured Status