Article Type: News Article

Vendor Insurance Requirements by Industry Guide 2025

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News / Vendor Insurance Requirements by Industry Guide 2025

Vendor Insurance Requirements by Industry Guide 2025

Graphic of a happy insurance clipboard protected by shield and umbrella

Most businesses get burned by vendor insurance gaps because they either don’t confirm coverage compliance or use generic templates that don’t match underlying risks. A restaurant using the same certificate of insurance requirements as a construction company creates dangerous coverage holes that leave you paying for accidents that should be covered by vendor policies.

Vendor insurance requirements vary drastically by industry because a software consultant faces completely different liability scenarios than a chemical manufacturer or transportation company. Getting vendor COI requirements right means understanding what can actually go wrong with your specific vendors and confirming that their insurance covers those real risks instead of theoretical problems that don’t apply to your business.

What Are Vendor Insurance Requirements and Why Do They Matter?

Vendor insurance requirements are contractual obligations that mandate third-party service providers carry specific insurance coverage and provide certificates of insurance (COIs) before performing any work. You establish these requirements to transfer liability risks from your business to vendors who should have the proper coverage to handle any claims that may arise from their operations, services, or presence on your property.

You need to validate vendor insurance because every contractor, supplier, or service provider who steps onto your property or accesses your systems creates potential liability for your company. When vendors cause property damage, hurt someone, or perform their work incompetently, you could end up paying for it without proper insurance requirements in place. Most business owners don’t realize how quickly these costs add up until they’re already facing lawsuits or claims.

The risks go way beyond someone simply slipping and falling on your premises. Your IT contractor could accidentally expose customer data during a software update. Your cleaning service might leave a door unlocked that allows thieves to break in. Your marketing agency could get hacked and give criminals access to your customer database. These mistakes can destroy your business reputation and empty your bank account faster than a physical accident.

And these accidents happen more often than you’d think. Third-party data breaches alone have exploded recently, with 61% of companies getting hit by vendor-related breaches in 2024 compared to just 41% in 2023. When these breaches happen, you’re looking at an average cost of $4.4 million per incident, according to IBM’s Cost of a Data Breach Report 2025. What’s worse is that 98% of companies have relationships with third parties that have already been breached, which means you’re probably connected to compromised vendors right now.

You can’t afford to trust that vendors will handle their own insurance responsibilities. Strong vendor contractual insurance requirements protect you from these expensive disasters while keeping your vendor relationships professional and clear about who pays when things go wrong.

What Types of Insurance Coverage Do Vendors Typically Need?

You need specific insurance type requirements from your vendors, depending on the work they’re doing and the risks they create for your business. Most vendors need at least three core types: general liability for accidents and property damage, workers’ compensation for employee injuries, and commercial auto coverage if any vehicles are involved.

General Liability Insurance for Vendors

General liability covers third-party bodily injury and property damage claims when vendors work on your premises or perform contracted services. You’re protected when a contractor accidentally breaks your equipment, a delivery driver gets injured in your building, or vendor operations damage neighboring property. This coverage handles the medical bills, repair costs, and legal fees from these accidents.

You should require minimum coverage limits between $1 million and $2 million per occurrence, with aggregate limits of $2 million to $3 million per year. Many states have their own requirements, so it’s important to check local laws to see what the guidelines are. For example, California LLCs with contractors must carry a minimum of $1 million coverage for up to five employees, increasing by $100,000 per additional employee up to $5 million.

Professional Liability and Errors & Omissions Coverage

Professional liability insurance protects you when vendors make mistakes in their professional services that cause financial losses rather than physical damage. Your web developer accidentally deletes customer data, your accountant makes an error triggering IRS penalties, or your consultant gives advice that hurts your business operations. General liability won’t cover these professional mistakes because no physical property is damaged.

Workers’ Compensation Requirements

Workers’ compensation covers medical expenses and lost wages when vendor employees get injured while working on your projects or premises. Almost every state requires employers to carry workers’ compensation insurance, with most states mandating coverage as soon as you hire your first employee. For example, Massachusetts requires all employers to carry workers’ compensation for all employees regardless of hours worked or number of employees. You need this protection because workplace injuries cost an average of $44,179 per claim.

How Do You Set Appropriate Insurance Limits for Vendors?

You set appropriate vendor insurance limits by calculating your maximum potential financial exposure, researching industry standards for similar work, and balancing protection needs with vendor availability and project costs.

Here’s how to determine the right limits:

  1. Calculate your worst-case financial exposure: Add up what you’d lose if a vendor caused serious property damage, injured multiple people, or shut down your operations for weeks. A janitor dropping a computer is different from a contractor causing a gas leak that evacuates your building.
  2. Check what similar businesses require: Construction work usually needs $1–2 million in general liability, while office services might only need $500,000. Don’t just ask what others require, find out what they actually use when claims happen.
  3. Match limits to vendor size and capabilities based on subcontractor insurance needs: Requiring $5 million coverage from a two-person cleaning company just eliminates qualified bidders. Small vendors can’t afford massive policies, and you’re better off with good contractors who have reasonable coverage.
  4. Consider what your own insurance won’t cover: Higher vendor limits matter more when your business insurance has gaps or exclusions that could mean you’ll end up footing the bill.

Vendor Insurance Requirements by Industry: 25 Key Sectors

You need different insurance requirements for vendors depending on their industry. A software consultant faces completely different risks than a construction contractor or food service provider, so you should look for different requirements depending on the industry.

Construction Vendor Insurance Requirements

Construction industry insurance requirements include comprehensive coverage because construction sites have the highest fatality rates of any industry, with workers facing electrocution, falls, crushing injuries, and equipment accidents every day. One scaffold collapse, crane failure, or trench cave-in can trigger multi-million dollar lawsuits when multiple workers get seriously injured or killed.

Beyond the obvious physical dangers, construction vendors also handle expensive equipment and materials that can cause massive property damage if something goes wrong during installation or demolition.

These are the coverage types to look for in construction vendors:

  • General liability insurance ($1M/$2M limits)
  • Workers’ compensation insurance
  • Commercial auto liability
  • Professional liability insurance
  • Umbrella coverage ($5M+)
  • Completed operations coverage
  • Waiver of subrogation endorsements

Consumer Packaged Goods Vendor Insurance Requirements

One contaminated batch of baby food or toys with lead paint can destroy your company and harm thousands of kids around the country. Consumer packaged goods vendors need serious product liability coverage because their mistakes end up in people’s homes, and when things go wrong, the lawsuits can be incredibly expensive.

Look for these types of insurance coverages from consumer packaged goods vendors:

  • Product liability insurance ($2M+ limits)
  • General liability insurance
  • Professional liability coverage
  • Cyber liability insurance for data handling
  • Recall expense coverage
  • Workers’ compensation insurance

Real Estate & Property Management Vendor Insurance Requirements

Property transactions can fall apart instantly when vendors make a mistake. A home inspector who misses foundation problems or an appraiser who inflates values can cost buyers hundreds of thousands and trigger lawsuits that drag on for years. Real estate vendor insurance requirements protect you from these expensive mistakes.

This is what to look out for from your real estate and property management vendors:

  • General liability insurance ($1m/$2M limits)
  • Professional liability insurance
  • Workers’ compensation insurance
  • Commercial property coverage
  • Additional insured endorsements
  • Errors & omissions insurance

Manufacturing Vendor Insurance Requirements

Factory floors are extremely dangerous, with heavy machinery that can crush workers and chemicals that can poison entire neighborhoods. Manufacturing vendor insurance requirements include massive liability limits because when factories explode or contaminate groundwater, you’re looking at cleanup costs that can reach even hundreds of millions. A single bad part from your vendor can force recalls of thousands of cars or appliances and shut down assembly lines for weeks.

Your manufacturing vendors should have these types of insurance coverage:

  • Product liability insurance
  • General liability insurance ($2M+ limits)
  • Workers’ compensation insurance
  • Environmental liability coverage
  • Supply chain interruption insurance
  • Pollution liability insurance

Hospitality Vendor Insurance Requirements

Food poisoning at weddings can ruin the happiest day of people’s lives and land you in court with dozens of angry families. Hotels see constant slip-and-fall claims in bathrooms and pools where floors stay wet and people move fast. Hospitality vendor insurance requirements must also cover the risks of serving food and alcohol to large groups where accidents multiply quickly.

Your hospitality vendor insurance should cover:

  • General liability insurance
  • Liquor liability insurance (when applicable)
  • Workers’ compensation insurance
  • Food contamination coverage
  • Event-specific liability policies
  • Product liability insurance

Energy & Utilities Vendor Insurance Requirements

Gas line explosions level city blocks and kill dozens of people in seconds. Power line accidents fry workers and start wildfires that burn down entire towns. Energy and utilities vendor insurance requirements demand the highest limits because utility accidents create disasters that affect thousands of people and cost billions to fix.

You should check that your energy and utilities vendor contractors are covered for:

  • General liability insurance ($5M+ limits)
  • Environmental liability coverage
  • Workers’ compensation insurance
  • Cyber liability insurance
  • Regulatory compliance coverage
  • Professional liability insurance

Media & Entertainment Vendor Insurance Requirements

Using the wrong song in a commercial can cost you millions when record labels come after you for copyright infringement. Camera equipment worth hundreds of thousands gets dropped, stolen, or damaged constantly on film sets. That’s why media and entertainment vendor insurance requirements protect you against the creative industry’s unique blend of expensive equipment and intellectual property risks.

Verify that your media and entertainment vendors have the following types of insurance:

  • General liability insurance
  • Professional liability insurance
  • Equipment coverage insurance
  • Cyber liability insurance
  • Errors & omissions insurance
  • Media liability coverage

Food & Beverage Vendor Insurance Requirements

E. coli outbreaks can kill people, especially kids and elderly customers who can’t fight off foodborne illnesses. Restaurant kitchens are accident factories with boiling oil, sharp knives, and wet floors that send workers to hospitals every day. Food and beverage vendor insurance requirements focus on contamination risks because one bad batch of lettuce or undercooked chicken can sicken hundreds.

Look for food and beverage vendors with these insurance types:

  • Product liability insurance
  • General liability insurance
  • Workers’ compensation insurance
  • Food contamination coverage
  • Liquor liability insurance (when applicable)
  • Recall expense coverage

Retail Vendor Insurance Requirements

Shoplifters, slip-and-fall scammers, and defective products make retail a lawsuit-heavy industry where customers constantly look for reasons to sue. Black Friday stampedes and food poisoning from grocery vendors create massive liability exposure for stores dealing with thousands of customers each day.

Look for these coverage requirements from retail vendors:

  • General liability insurance
  • Product liability coverage
  • Workers’ compensation insurance
  • Cyber liability insurance
  • Commercial property protection for inventory

Life Sciences Vendor Insurance Requirements

Drug trials that kill patients or medical devices that malfunction inside people’s bodies can trigger wrongful death lawsuits that result in $1 million settlements per victim, on average. Life sciences vendor insurance requirements demand the highest professional liability limits because mistakes in this industry literally kill people and destroy families.

You should require the following types of insurance from life sciences vendors:

  • Professional liability insurance ($5M+ limits)
  • Clinical trials coverage
  • Product liability insurance
  • Regulatory compliance coverage
  • Cybersecurity insurance

Government & Municipalities Vendor Insurance Requirements

Taxpayers love suing contractors who waste their money on poorly built roads, bridges that collapse, or software systems that leak personal data. Government vendor insurance requirements include performance bonds because public projects can’t fail without massive political and financial consequences.

Your government and municipal vendors should have these coverage types:

  • Commercial general liability insurance
  • Performance bonds
  • Workers’ compensation insurance
  • Cyber liability coverage
  • Prevailing wage compliance coverage

Oil & Gas Vendor Insurance Requirements

Pipeline explosions, oil spills, and fracking earthquakes create environmental disasters that cost billions to clean up and affect entire states. The Deepwater Horizon disaster showed how one vendor mistake can destroy marine ecosystems and bankrupt even massive corporations, with a historic $20.8 billion in fines.

Don’t work with oil and gas vendors unless they have these types of insurance:

  • Environmental liability insurance
  • General liability insurance ($10M+ limits)
  • Workers’ compensation insurance
  • Pollution liability coverage
  • Explosion and collapse protection

Education & Universities Vendor Insurance Requirements

Playground equipment that breaks and injures students, faulty lab equipment that causes explosions, or construction accidents near classrooms create serious liability when education vendors incompetently perform their work. Universities also process massive amounts of student data through IT vendors that can expose Social Security numbers and financial information to hackers.

These are the education vendor insurance requirements you should ask for:

  • General liability insurance
  • Professional liability coverage
  • Workers’ compensation insurance
  • Cyber liability insurance
  • Student safety protection coverage

Aviation Vendor Insurance Requirements

Plane crashes can kill everyone on board and destroy expensive aircraft worth millions of dollars. Maintenance mistakes or defective parts can cause catastrophic accidents that generate hundreds of wrongful death claims and massive property damage. Aviation vendor insurance requirements include specialized coverage because standard policies usually exclude aircraft-related accidents.

The coverage requirements you should look for from aviation vendors are:

  • Aviation liability insurance
  • Hangar keepers coverage
  • Product liability insurance
  • Workers’ compensation insurance
  • Regulatory compliance coverage

Restaurant Vendor Insurance Requirements

Restaurant vendor insurance requirements focus heavily on contamination because one bad shipment of meat can destroy your reputation overnight. Food poisoning outbreaks can cause hundreds of customers to fall ill and even kill people like pregnant women and elderly diners. Kitchen fires spread quickly and burn down entire buildings while workers suffer constant burns, cuts, and slip injuries on greasy floors.

Look for these insurance types from restaurant vendors:

  • Food contamination coverage
  • General liability insurance
  • Workers’ compensation insurance
  • Liquor liability insurance
  • Equipment protection coverage

Transportation and Logistics Vendor Insurance Requirements

Truck accidents kill thousands of people every year and destroy millions of dollars in cargo when drivers fall asleep or loads shift during transport. Transportation vendor insurance requirements include massive auto liability limits because semi-trucks can cause multi-car pileups that injure dozens of people.

Ask for these coverage types from any transportation and logistics vendors:

  • Commercial auto liability insurance
  • Cargo coverage insurance
  • General liability insurance
  • Workers’ compensation insurance
  • Cyber liability for tracking systems

Homebuilding Vendor Insurance Requirements

New homes with defective foundations, faulty wiring, or leaky roofs can cost homeowners hundreds of thousands in repairs and force families from their dream homes. Homebuilding vendor insurance requirements include completed operations coverage because construction defects usually don’t show up until years after the work finishes.

Check that your homebuilding vendors are covered for:

  • General liability insurance ($2M+ limits)
  • Completed operations coverage
  • Workers’ compensation insurance
  • Professional liability insurance
  • Environmental liability coverage

Agriculture Vendor Insurance Requirements

Pesticide contamination can poison entire water supplies and kill livestock across multiple farms when agricultural vendors make application mistakes. An E. coli outbreak from contaminated lettuce or spinach can sicken thousands of people across the country and destroy farming operations permanently.

Your agriculture vendors should have coverage for:

  • Product liability insurance
  • Environmental liability coverage
  • Equipment insurance
  • Workers’ compensation insurance
  • Crop contamination protection

Healthcare Vendor Insurance Requirements

Medical mistakes kill patients, and malpractice lawsuits against healthcare vendors regularly exceed $10 million when families lose loved ones due to negligence. Data breaches exposing patient health records violate HIPAA laws and trigger massive federal fines plus lawsuits from affected patients. Healthcare vendor insurance requirements demand high professional liability limits because human life has no price limit in wrongful death cases.

Your healthcare vendors must have insurance for:

  • Professional liability insurance ($3M+ limits)
  • Cyber liability insurance
  • General liability insurance
  • Workers’ compensation insurance
  • HIPAA compliance coverage

Technology Vendor Insurance Requirements

Technology vendor insurance requirements focus heavily on cyber liability because tech companies handle the most sensitive data. Software bugs can crash entire financial systems and cost banks millions in lost transactions and customer compensation. Cyber attacks through vendor networks give hackers access to client data and intellectual property worth billions of dollars.

These are the types of insurance your tech vendors should have:

  • Cyber liability insurance
  • Professional liability insurance
  • Errors & omissions coverage
  • General liability insurance
  • Intellectual property insurance

PEO Vendor Insurance Requirements

Employment lawsuits from wrongful termination, discrimination, and harassment claims can cost companies millions when HR vendors give bad advice or mishandle employee issues. PEO vendor insurance requirements include employment practices liability because these vendors make decisions that affect people’s careers and livelihoods.

Seek out these types of insurance coverage from your PEO providers:

  • Employment practices liability insurance
  • Workers’ compensation insurance
  • General liability insurance
  • Cyber liability coverage
  • Fiduciary liability insurance

Chemical Vendor Insurance Requirements

Chemical spills contaminate groundwater for decades and force entire communities to relocate when toxic substances leak into soil and drinking water. Chemical vendor insurance requirements include the highest environmental liability limits because cleanup costs can reach billions of dollars for major contamination events.

Only work with chemical vendors with these types of coverage:

  • Environmental liability insurance ($10M+ limits)
  • Product liability insurance
  • Transportation coverage
  • Workers’ compensation insurance
  • Pollution legal liability

Franchise Vendor Insurance Requirements

Franchise scandals can destroy entire brand reputations when one location’s problems spread across social media and damage hundreds of other franchise owners. Food poisoning at franchise restaurants affects the entire chain’s reputation and can trigger lawsuits against corporate headquarters. Franchise vendor insurance requirements protect both individual locations and the parent company from reputation damage and liability exposure.

Work with franchise vendors that have these types of insurance:

  • General liability insurance
  • Professional liability insurance
  • Workers’ compensation insurance
  • Cyber liability coverage
  • Brand protection insurance

Commercial Finance Vendor Insurance Requirements

Bad loan advice can cost business owners their companies and personal assets when lenders make errors in underwriting or compliance requirements. Financial services vendors handle sensitive business data that hackers target for identity theft and fraud schemes. Regulatory violations in commercial lending can trigger federal investigations and massive fines that destroy financial services companies.

Only work with commercial finance vendors with these types of coverage:

  • Professional liability insurance
  • Cyber liability insurance
  • Errors & omissions coverage
  • General liability insurance
  • Regulatory compliance coverage

Telecommunication Vendor Insurance Requirements

Telecom infrastructure failures can cripple entire business districts when network outages shut down internet, phones, and emergency services for hours or days. These outages cost companies millions in lost productivity and can trap people without communication during emergencies, creating massive liability for the vendors responsible for maintaining these systems.

Any reputable telecommunication vendor should have these types of insurance:

  • Cyber liability insurance
  • Professional liability insurance
  • General liability insurance
  • Workers’ compensation insurance
  • Equipment coverage insurance

Certificate of Insurance (COI) Requirements and Best Practices

Certificate of insurance documents show evidence that your vendors actually have the coverage they claim, but most COIs contain errors or outdated details that leave you exposed when accidents happen. You can’t just accept any certificate that looks official because fake COIs are common, and even legitimate certificates have coverage gaps or exclusions that can make them worthless during claims.

What Information Must Be Included on a Vendor COI?

Every vendor COI must contain specific details to verify legitimate coverage and protect your business from liability gaps:

  • Insurance company name and AM Best rating: Confirms the insurer is financially stable and authorized to operate in your state.
  • Policy numbers and effective dates: Allows verification directly with insurance carriers and prevents expired coverage.
  • Coverage types and limits: Shows exact amounts for general liability, workers’ comp, auto, and professional liability coverage.
  • Additional insured status: Names your company as the protected party under the vendor’s policy for covered claims.
  • Certificate holder information: Lists your company as the party receiving the coverage verification and policy notices.
  • Waiver of subrogation: Prevents the vendor’s insurance from suing you for reimbursement after paying claims.
  • Primary and non-contributory language: Makes your vendor’s coverage pay first before your insurance gets involved.

How Often Should You Update Vendor Insurance Certificates?

You need updated COIs each year at least, but high-risk vendors require quarterly reverifications because policies can get canceled, modified, or non-renewed without notice. Many businesses only check certificates when contractors start and miss coverage lapses that happen during ongoing work relationships.

Monitor certificate expiration dates constantly because gaps can create liability windows where you’re stuck paying for accidents that should be covered by vendor insurance. Set automatic renewal reminders 30–60 days before expiration to streamline the vendor COI request process and give vendors time to renew policies and provide updated certificates before coverage expires.

Common COI Mistakes That Create Compliance Gaps

Most COI mistakes happen because vendors rush to provide certificates without understanding your specific requirements, or they use outdated templates that don’t match current coverage needs.

Watch out for these common certificate of insurance problems:

  • Missing additional insured endorsements: Certificate shows coverage but doesn’t extend protection to your company.
  • Incorrect coverage limits: Vendor lists higher limits than their actual policy provides during verification.
  • Excluded operations: Policy excludes the specific work the vendor performs for your company.
  • Wrong certificate holder: Names a different company or outdated business information that invalidates coverage.
  • Generic coverage descriptions: Fails to specify industry-specific coverage like completed operations or professional liability.
  • Expired signatures: Certificates signed by unauthorized agents or insurance representatives without proper authority.

How CertFocus by Vertikal RMS Streamlines Vendor Insurance Compliance

CertFocus by Vertikal RMS eliminates the manual headaches of tracking vendor insurance by automatically collecting certificates, verifying coverage details, and flagging policy gaps before they become expensive problems. The platform knows that construction vendors need different insurance than software consultants, so it evaluates each vendor against specific requirements instead of using generic checklists that miss important risks.

The system provides automated industry compliance tracking and catches expired policies that slip past manual reviews because humans can’t process every transaction accurately. You get alerts the moment vendor policies expire, so you’re not stuck discovering coverage has lapsed after accidents happen. CertFocus by Vertikal RMS integrates with any systems you already use, which means you don’t have to train your team on another platform just to track vendor insurance.

Stop wasting your time calling insurance companies and vendors all day. Contact Vertikal RMS today to see how our CertFocus by Vertikal RMS COI tracking software can protect your business from coverage gaps and liability disasters.

Frequently Asked Questions About Vendor Insurance Requirements

Construction vendors need general liability ($1M/$2M), workers’ compensation, commercial auto, professional liability for design work, umbrella coverage ($5M+), and completed operations coverage.

Most industries require $1M general liability and workers’ compensation, but construction needs $2M+, healthcare requires $3M professional liability, and energy demands $5M+ limits.

Healthcare vendors need professional liability ($3M+), general liability, cyber liability for HIPAA compliance, workers’ compensation, and malpractice coverage for direct patient contact.

Manufacturing vendors require product liability, general liability ($2M+), workers’ compensation, environmental coverage, pollution liability, and supply chain interruption insurance for critical suppliers.

To find the ideal insurance limits for your vendors, calculate your maximum potential loss from vendor accidents, check industry standards, and match limits to vendor size and project risks rather than copying generic trends.

Small vendors can pay as little as $500–$2,000 per year for basic coverage, while high-risk industries like construction or manufacturing can cost $5,000–$50,000+, depending on coverage limits.

Nearly every state requires workers’ compensation for vendors with employees. Solo contractors and freelancers without employees typically don’t need coverage in most states.

Vendor insurance protects the vendor from claims, while additional insured coverage extends the vendor’s policy to protect you from lawsuits involving their work.

Most vendors can use existing policies if they meet your requirements, but they may need additional coverage or higher limits for specific contracts.

Request current certificates of insurance, verify coverage with insurance carriers, check for required endorsements, and monitor expiration dates through automated tracking systems like CertFocus.

Ready to Rise Above Risk?

Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

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What Is a Waiver of Subrogation? Complete Insurance Guide 2025

Subrogation

News / What Is a Waiver of Subrogation? Complete Insurance Guide 2025

What Is a Waiver of Subrogation? Complete Insurance Guide 2025

Subrogation

A waiver of subrogation prevents your insurance company from suing other parties to recover claim payments after accidents happen. Without this protection, your insurance company can destroy valuable contractor relationships by pursuing expensive lawsuits for claim reimbursement. That’s why it pays to know the certificate of insurance basics, so you know how waivers of subrogation protect you and how to add an endorsement.

What Does Waiver of Subrogation Mean in Simple Terms?

A waiver of subrogation prevents your insurance company from suing other parties to recover money after paying your claim. When you add this endorsement to your policy, you’re telling your insurer they can’t go after anyone else for reimbursement, even if that person caused the damage or injury. This waiver protects business relationships by eliminating potential lawsuits between project partners.

For example, let’s say your contractor accidentally damages your building, and your insurance pays $50,000 to fix it. Normally, your insurance company would sue the contractor to get the money back. With a waiver of subrogation, your insurer pays the claim and moves on without pursuing the contractor.

What Is Subrogation in Insurance?

The Cornell Law School Legal Information Institute defines subrogation as “the process where one party assumes the legal rights of another, typically by substituting one creditor for another.”

This means that subrogation gives insurance companies the legal right to pursue recovery from parties who caused losses after paying claims to their policyholders. This process helps keep insurance costs down by making responsible parties pay for damages that they cause rather than forcing insurance companies to absorb all losses.

How Does the Subrogation Process Work?

The subrogation process follows a systematic approach that insurance companies use to reclaim payments from responsible parties:

  1. Insurance company pays your claim: Your insurer settles your claim according to policy terms and coverage limits.
  2. Investigation determines fault and liability: Claims adjusters investigate the incident to identify who caused the loss and their degree of responsibility.
  3. Insurance company notifies responsible party: Your insurer contacts the at-fault party or their insurance company to demand reimbursement for paid claims.
  4. Negotiation begins between insurance companies: Both insurers negotiate settlement amounts based on fault determination and available coverage.
  5. Legal action if negotiations fail: Your insurance company may file a lawsuit against the responsible parties when settlement negotiations break down.
  6. Recovery gets distributed: Any money recovered through subrogation usually goes to your insurance company, though you might receive reimbursement for deductibles paid.

Subrogation Example with Real Dollar Amounts

For example, Company A hires a roofing contractor to repair their warehouse roof for $75,000. During the work, a contractor accidentally drops a torch, which starts a fire, causing $200,000 in building damage and $50,000 in lost inventory. Company A’s property insurance pays the full $250,000 claim within 30 days.

After paying the claim, Company A’s insurance company pursues subrogation against the contractor’s general liability insurance for the full $250,000 recovery. With a waiver of subrogation, Company A’s insurance would be unable to pursue the claim from the roofing contractor.

What’s the Difference Between Blanket and Specific Waiver of Subrogation?

Blanket waivers eliminate subrogation rights against all parties, while specific waivers only protect named individuals or companies you schedule on the endorsement. The choice between these options affects the cost and coverage scope of your insurance program. Each medically consulted workplace injury averages $43,000 according to the National Safety Council, making it incredibly important to choose the right waiver type since your insurance company will pursue recovery for these costs without proper protection.

Aspect Blanket Waiver Specific Waiver
Coverage Scope All parties and projects Named parties only
Cost Impact Higher premium increase Lower, targeted cost
Administrative Burden Simple, one-time setup Requires individual scheduling
Flexibility Covers unknown future relationships Limited to scheduled entities
Risk Exposure Broader protection, higher premium Targeted protection, controlled cost
Contract Requirements Satisfies most waiver demands Must match contract specifications
Policy Management Minimal ongoing maintenance Requires updates for new relationships
Coverage Timing Immediate for all relationships Effective only after scheduling

Blanket Waiver of Subrogation

A blanket waiver of subrogation eliminates your insurance company’s recovery rights against all parties. This broad protection covers everyone, including contractors, vendors, and tenants, automatically without requiring additional paperwork or endorsements. Blanket waivers work well for companies with numerous vendor relationships or those seeking to streamline their insurance management.

The blanket approach costs more in premiums but provides comprehensive protection that satisfies most contract requirements without ongoing administration. CertFocus by Vertikal RMS helps companies with blanket waivers verify that contractors understand the protection exists, preventing duplicate waiver requests that create confusion during contract negotiations.

Specific Waiver of Subrogation

Specific waiver of subrogation targets individual parties, projects, or relationships that you name on the endorsement schedule. This approach gives you precise control over which relationships receive waiver protection while limiting premium increases to actual risk exposure. Specific waivers are more taxing administratively, but are cheaper than blanket waivers.

CertFocus by Vertikal RMS tracks specific waiver endorsements and sends alerts when contractors request waiver protection that isn’t yet in place. This monitoring prevents contract violations and helps you manage the administrative requirements of maintaining accurate information as to waiver of subrogation status.

When Do I Need a Waiver of Subrogation on a Certificate of Insurance?

You need waiver of subrogation endorsements when contracts require them to protect business relationships from potential lawsuits by insurance companies. Most commercial contracts include waiver requirements to prevent one party’s insurance from suing the other after paying claims. These endorsements are mandatory before work begins or contracts take effect.

You might need a waiver of subrogation in your certificate of insurance in these situations:

  • Construction and contracting projects
  • Commercial lease agreements
  • Vendor and supplier relationships
  • Joint venture partnerships

How Does a Waiver of Subrogation Protect My Business?

Waiver of subrogation protects your business by preventing insurance company lawsuits that could damage valuable contractor relationships and create unexpected legal costs. This endorsement eliminates the risk that your insurance company will sue your business partners after paying claims.

These are some of the protections your business will enjoy with a waiver of subrogation:

  • Financial protection from unexpected lawsuits: If a contractor accidentally damages $50,000 worth of equipment, waiver protection means your insurance pays the claim and closes the file. Without a waiver, your insurance might spend $15,000 in legal fees pursuing the contractor. The Bureau of Labor Statistics recorded 5,283 fatal work injuries in 2023, showing that serious accidents happen regularly and can trigger expensive subrogation claims without proper protection.
  • Relationship preservation with key partners: A general contractor working with the same 10 subcontractors can use mutual waivers to prevent insurance disputes that might otherwise force them to find new partners and restart bidding processes.
  • Legal defense cost avoidance: Property management companies using blanket waivers avoid the thousands of dollars in legal costs that insurance companies spend pursuing recovery.
  • Project continuity and timeline protection: Construction projects can avoid weeks of delays when companies investigate fault and pursue subrogation, keeping projects on schedule and preventing penalty costs.

Should I Require a Waiver of Subrogation from All My Contractors?

You should require waivers from contractors whose work creates significant liability exposure or whose relationships provide substantial long-term value to your business. The decision depends on project risk levels, contractor relationship importance, and the cost of obtaining endorsements. High-risk activities like roofing or electrical work typically justify waivers.

You should compare how much you value each relationship against the cost of obtaining a waiver when making decisions. Contractor waiver requirements vary by industry and risk level. A contractor providing $500,000 per year in services might justify a waiver, while occasional vendors performing low-risk work may not warrant the additional insurance expense.

What Are the Pros & Cons of a Waiver of Subrogation?

Waiver of subrogation protects your relationships with subcontractors but increases your insurance costs.

Pros Cons
Preserves valuable business relationships Increases insurance premium costs
Prevents expensive legal disputes Eliminates recovery from negligent parties
Maintains project continuity Reduces accountability for contractor errors
Simplifies claims resolution May encourage careless behavior

Pros of Waiver of Subrogation

  • Preserves relationships: Waivers protect your valuable contractor partnerships from insurance company lawsuits that could end profitable long-term relationships worth millions in revenue.
  • Avoids legal costs: You eliminate expensive litigation costs that often exceed actual claim amounts, saving thousands in legal fees.
  • Maintains project continuity: Waiver protection prevents insurance disputes from delaying your construction schedules or disrupting ongoing business operations during critical project phases.
  • Creates a competitive advantage: You attract better contractors who appreciate the reduced lawsuit risk and can provide preferential pricing or priority scheduling if you offer waiver protection.

Cons of Waiver of Subrogation

  • Increases premiums: Waiver endorsements can increase your insurance costs by about 15%, adding significant expense if you have large contractor networks or high-risk operations.
  • Eliminates recovery rights: Waivers prevent your insurance company from receiving claim payments from negligent contractors.
  • Reduces contractor accountability: Some contractors may become less careful knowing they won’t face insurance recovery actions.
  • Complicates coverage: You face the administrative burden of managing specific waiver schedules and increase the risk of coverage gaps when you don’t properly schedule new contractors.

How Do I Get a Waiver of Subrogation Endorsement Added to My Policy?

You add waiver of subrogation endorsements by contacting your insurance agent or broker and requesting the specific waiver type you need. Your agent will help determine whether you need blanket or specific waiver coverage based on your contracts.

Here’s the step-by-step process to obtain a waiver of subrogation endorsement:

  1. Contact your insurance agent with waiver requirements: Explain which parties need protection and what coverage types require waivers.
  2. Choose between blanket or specific waivers: Blanket waivers cost more but cover all relationships automatically.
  3. Provide documentation for specific waivers: Submit names, addresses, and relationship details for each party you want scheduled.
  4. Review premium impact and costs: Waiver endorsements can increase the costs by up to 15% depending on coverage scope.
  5. Receive endorsement confirmation: Your insurance company will issue a written confirmation that waiver protection is active.

Waiver of Subrogation for Workers’ Compensation

Workers’ compensation waiver of subrogation prevents your workers’ comp insurance from suing other parties that cause employee injuries. These waivers are important when your employees work with contractors or in shared work environments where multiple parties could contribute to accidents. Some states prohibit waivers of subrogation in workers’ compensation entirely, while others allow it with specific restrictions or only for certain injury types.

Waiver of Subrogation for General Liability

A general liability waiver of subrogation prevents your insurance company from suing contractors when they cause property damage or third-party injuries on your premises. They are standard requirements in most commercial contracts because they prevent the insurance disputes that can come up from property damage and injury claims.

How Common Is a Waiver of Subrogation?

Waiver of subrogation provisions have become standard practice in construction contracts, though specific usage statistics aren’t publicly available. The National Safety Council reports that there were more than 4 million workplace injury consultations in 2023. That’s why injury-prone industries like construction, property management, and manufacturing are some of the industries that use waivers of subrogation most often due to complex contractor relationships and high liability exposure.

Waiver of Subrogation Examples and Case Studies

Waiver of subrogation clauses have consistently held up in court cases, showing that they’re a legally effective way to protect businesses from insurance company recovery actions. These three landmark cases establish important precedents for how courts interpret waiver language and enforce contractual subrogation provisions:

  • Ace American Insurance Co. v. American Medical Plumbing (New Jersey, 2019): A plumbing contractor’s work caused water damage to a health club, triggering a subrogation claim from the property owner’s insurance company. The court enforced the waiver provision in the construction contract, which prevented the insurance company from recovering almost $1.2 million in damages. This case established that subrogation waivers apply to all covered damages, including non-work property damage, not just damage to the construction work itself.
  • Performance Services, Inc. v. Hanover Insurance Co. (Indiana Court of Appeals, 2017): An HVAC contractor and subcontractor caused $698,661 in water damage to a high school during renovation work. The school’s insurer sought subrogation against the contractors, but the court ruled that a subrogation waiver in the original construction management contract barred the claim, even though the subsequent contract contained no waiver language and included an integration clause. The decision established that once subrogation rights are waived in a master construction contract, the property owner cannot regain those rights through later separate contracts.
  • Midwestern Indemnity Co. v. Systems Builders, Inc. (Indiana, 2004): A building addition collapsed due to snow load, causing $1.39 million in damages. The property owner’s insurer pursued subrogation against the subcontractor, challenging whether waiver provisions applied to post-completion insurance and building contents. The court enforced the waiver for structural damage but allowed the $44,971 contents claim to proceed, establishing Indiana’s minority approach that limits subrogation waivers to the “Work” performed under the contract rather than all property covered by the insurance policy.

Waiver of Subrogation Wording on Certificate of Insurance

Certificate of insurance descriptions must include specific waiver of subrogation language to provide actual protection, as vague or incomplete wording can void your expected coverage. You need to verify the exact wording rather than assuming that certificates provide waiver protection. Look out for:

  • Proper language that names your company: Certificates should state something like “Waiver of subrogation applies in favor of [Your Company Name]” or “Subrogation waived as required by written contract.”
  • Coverage type specifications in the description: Verify that waiver language references the specific insurance types requiring protection, such as “Workers’ Compensation and General Liability waiver applies.” General statements without coverage details provide incomplete protection.
  • Conditional language that eliminates protection: Avoid certificates stating “waiver may apply” or “waiver available upon request,” as these phrases indicate that protection doesn’t currently exist.
  • Endorsement coordination issues: Contracts often require multiple endorsements including waivers, additional insured status, and primary and noncontributory provisions. Understanding the primary and noncontributory comparison with waiver requirements helps you stay completely covered.
  • Industry-specific considerations: Vendor waiver specifications can vary by industry requirements. Construction, property management, and manufacturing sectors have different language requirements.

What Is the Difference Between Additional Insured and Waiver of Subrogation?

Additional insured coverage extends your contractor’s liability policy to defend and cover you during claims, while waiver of subrogation prevents your insurance company from suing contractors after paying claims.

For example, if your contractor causes $100,000 in property damage, additional insured status means their insurance defends you against third-party lawsuits related to the incident. Waiver of subrogation means their general liability insurance pays the $100,000 repair cost without them seeking recovery from your general liability insurance company. These additional insured vs. waiver differences show why many contracts require both endorsements:

Protection Type Additional Insured Waiver of Subrogation
What it does Extends policy coverage to parties added as additional insureds Prevents subrogation against other parties
When it helps During incident and claim process After insurance company pays claims
Protection level Defends and pays claims on your behalf Eliminates recovery lawsuits after claims
Your legal status Makes you an insured under the policy Protects you from insurance company attempts to recover claim payments
Cost impact Moderate premium increase Moderate premium increase

Common Waiver of Subrogation Mistakes to Avoid

Many businesses assume they have waiver protection when certificates contain incomplete endorsement language or missing coverage types that create dangerous gaps in expected protection. Watch out for:

  • Incomplete endorsement language: Certificates with vague language like “waiver may apply” provide no real protection. You need specific language confirming that endorsements are active and name your company as the protected party.
  • Missing coverage types: Contractors often provide waivers for general liability but forget workers’ compensation or auto liability coverage. Verify that waivers apply to all coverage types specified in your contract.
  • State compliance issues: Some states prohibit certain waiver types or require specific language for enforceability. Check state regulations before accepting waiver endorsements to avoid invalid protection.

Waiver of Subrogation Verification Checklist

Follow this checklist to confirm that everything is set up properly with your waiver of subrogation:

Certificate names your company specifically in waiver language

Waiver applies to all required coverage types

Endorsement language states waiver is active, not conditional

Coverage effective dates overlap with your project timeline

State regulations allow the waiver type to be provided

The certificate comes directly from the insurance company or an authorized agent

Cost of Waiver of Subrogation Endorsements

Waiver of subrogation endorsements can increase insurance premiums by up to 15% per year, depending on coverage types and the scope of waiver protection you choose. Blanket waivers cost more than specific waivers, but eliminate ongoing administrative requirements for scheduling individual relationships, so they might be more cost-effective.

How CertFocus by Vertikal RMS Manages Waiver of Subrogation Requirements

CertFocus by Vertikal RMS automates waiver of subrogation verification through advanced document processing that identifies missing endorsements and flags compliance issues before they create coverage problems. The platform eliminates manual certificate review by automatically detecting waiver language, verifying endorsement accuracy, and tracking compliance across all contractor relationships. This automation prevents the common mistake of assuming waiver protection exists when certificates contain incomplete or conditional language.

Automated Waiver Verification and Detection

CertFocus by Vertikal RMS automatically scans incoming certificates for waiver of subrogation language, flagging documents that lack required endorsements or contain conditional wording. The system compares certificate descriptions against your specific contract requirements, identifying gaps between expected and actual waiver protection.

AI-Powered Endorsement Processing with Hawk-I

Hawk-I artificial intelligence technology reads and interprets complex waiver language variations, identifying valid endorsements even when insurance companies use different wording or formatting. The AI system understands insurance terminology and recognizes equivalent waiver provisions across different insurance carriers and policy forms.

Protecting Your Business Relationships With a Waiver of Subrogation

Waiver of subrogation endorsements provide essential protection for your most valuable subcontractors by preventing expensive insurance disputes. CertFocus by Vertikal RMS automates waiver verification and compliance tracking, helping you maintain proper coverage without the administrative burden.

Frequently Asked Questions About Waiver of Subrogation

Waiver of subrogation prevents your insurance company from suing other parties to recover claim payments. This protection preserves business relationships by eliminating potential lawsuits between your insurance company and contractors after accidents happen.

You need a waiver of subrogation when contracts require it or when you want to protect important business relationships from insurance company recovery actions. Not all situations require waivers, but high-value contractor relationships usually benefit from this protection.

Waiver endorsements can raise insurance premiums by up to 15% per year, plus endorsement fees of $25–100 per addition. Blanket waivers are more expensive than specific waivers but provide broader protection without an ongoing administrative burden.

Yes, you can get waiver endorsements after your policy starts through mid-term endorsements. Most insurance companies require 7–14 days to process waiver additions.

Without a waiver of subrogation, your insurance company can sue contractors who cause losses to recover claim payments.

Blanket waivers provide broader protection and simpler administration but cost more in premiums. Specific waivers offer targeted protection at a lower cost but require ongoing management to schedule new relationships as they develop.

Most waiver endorsements take 7–14 business days to process. CertFocus by Vertikal RMS helps track your waiver endorsements and alerts you when contractors request protection that isn’t yet in place.

Yes, you can cancel waiver endorsements during policy periods, though insurance companies might charge cancellation fees.

Most commercial insurance types offer waiver endorsements, including general liability, workers’ compensation, and auto liability.

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ACORD 25 and 27 Forms: Complete Insurance Certificate Guide

risk manager looks at acord form

News / ACORD 25 and 27 Forms: Complete Insurance Certificate Guide

ACORD 25 and 27 Forms: Complete Insurance Certificate Guide

risk manager looks at acord form

ACORD forms pop up in every business relationship involving insurance, but most people have no clue what they’re looking at or why these specific forms matter so much. You get an ACORD 25 from a contractor and assume it means you’re protected, when the reality is that half the certificates floating around are missing important endorsements or contain meaningless conditional language that provides zero coverage.

Instead of being an insurance provider, ACORD is the organization that created the standardized forms everyone uses to prove insurance exists. Before ACORD standardization, every insurance company used different formats, which made comparing coverage impossible. Now, every contractor sends you the same ACORD 25 format, every lender wants the same ACORD 27 layout, and every business relationship depends on these forms to verify coverage.

This guide explains exactly what ACORD forms contain and when you need liability versus property verification. CertFocus by Vertikal RMS can help you process thousands of certificates of insurance forms automatically, using AI to catch missing endorsements and inadequate coverage.

What Is ACORD Insurance and Why Does It Matter?

ACORD isn’t actually insurance itself but rather the organization that creates standardized insurance forms used across the entire industry. ACORD stands for Association for Cooperative Operations Research and Development, and they’re the nonprofit group that developed the standard certificate forms you see everywhere in business. When people say “ACORD insurance,” they’re really talking about the standardized forms that ACORD created to make insurance verification easier.

ACORD standardization matters because it eliminates confusion and creates consistency across all insurance companies and business relationships. Before ACORD forms, every insurance company used different formats for certificates, which made it nearly impossible to compare coverage and understand what protection existed. Now, when you get an ACORD 25 certificate from any contractor, you get a certificate of insurance overview with coverage limits, effective dates, and endorsement information because the format is always the same.

This standardization saves businesses massive amounts of time and prevents costly mistakes that happen when people can’t understand insurance documentation. CertFocus by Vertikal RMS processes thousands of liability insurance certificates automatically because the standardized format allows AI systems to extract information consistently, regardless of which insurance company issued the certificate.

What Are ACORD 25 and ACORD 27 Insurance Forms?

ACORD 25 is the standard form for liability insurance, while ACORD 27 is for property insurance. ACORD 25 shows whether someone can pay for damage they cause to other people or property, whereas ACORD 27 shows whether someone has insurance to cover their own property if it gets damaged or stolen.

You’ll see these vendor COI forms all the time because pretty much every contractor relationship needs liability insurance verification. This form tells you if contractors have enough coverage to handle lawsuits, injuries or property damage that might happen during their work. It covers things like general liability, auto insurance, workers’ comp, and whether you’re added as additional insured for extra protection.

ACORD 27 forms don’t come up as often, but they’re huge when you’re dealing with real estate, equipment loans, or lease agreements. Banks want to see these before they’ll give you a commercial loan, and landlords use them to confirm that tenants have coverage for the building.

Aspect ACORD 25 ACORD 27
Purpose Certificate of liability insurance Evidence of property insurance
Coverage Type Liability protection (third-party claims) Property protection (first-party losses)
Common Insurance Types General liability, auto, workers’ comp, umbrella Building, contents, business personal property
When Is It Required Contractor relationships, vendor agreements Real estate transactions, loan applications
Who Requests It General contractors, property managers Lenders, landlords, equipment financiers
Usage Frequency Very common in most business relationships Less frequent, specific situations
What It Protects Third-party injuries and property damage Physical assets and business interruption
Key Information Coverage limits, endorsements, effective dates Coverage amounts, deductibles, special provisions

ACORD 25 Certificate of Liability Insurance

ACORD 25 forms show all the liability insurance coverage that protects against lawsuits, injuries, and property damage claims. This one-page form lists general liability limits, auto coverage, workers’ comp protection, and umbrella policies in a format that’s the same no matter which insurance company fills it out.

The ACORD 25 contains important information that determines your protection level when working with contractors. Here’s what you’ll find on every ACORD 25 certificate:

  • General liability coverage limits for third-party bodily injury and property damage claims.
  • Workers’ compensation coverage as required by state law, with policy numbers and effective dates.
  • Commercial auto liability for vehicle accidents during business operations.
    Umbrella or excess liability providing additional coverage above standard policy limits.
  • Additional insured endorsements specifying your protection level.
  • Waiver of subrogation language preventing insurance company recovery actions.
  • Policy effective and expiration dates confirming coverage timelines.

CertFoucs by Vertikal RMS automatically reads all this information from liability insurance certificates, catching missing endorsements or inadequate coverage before they become problems.

ACORD 27 Evidence of Property Insurance

ACORD 27 forms prove that someone has property insurance for their buildings, equipment, inventory, and business interruption coverage. Unlike liability certificates that focus on damage you cause to others, ACORD 27 covers damage to your own property from fires, theft, storms, or disasters. lenders, landlords, and equipment financing companies use these forms to confirm that borrowers or tenants have enough property protection.

The ACORD 27 contains detailed property coverage information that lenders and landlords need to verify adequate protection. This is what you’ll find on an ACORD 27 form:

  • Building coverage limits for rebuilding or repairing the physical structure
  • Business personal property protection for equipment, inventory, and business contents
  • Business interruption insurance for lost income during property damage shutdowns
  • Deductible amounts the policyholder pays before insurance coverage applies
  • Special provisions like equipment breakdown, flood protection, or specific endorsements
  • Policy effective effective and expiration dates
  • Mortgagee or loss payee information for lenders with financial interest

How ACORD Forms Became the Industry Standard

ACORD forms became the industry standard because insurance companies, businesses, and brokers desperately needed a consistent way to communicate coverage information across different systems and relationships. Before ACORD standardization in the 1970s, every insurance company used its own certificate formats, which created confusion and errors that cost businesses time and money. The insurance industry recognized that standardized forms would eliminate miscommunication and streamline the entire verification process.

ACORD forms caught on because they solved real problems everyone dealt with every day. Insurance companies could process certificates faster, businesses could actually understand coverage, and brokers could work with multiple carriers using identical forms.

This is how the ACORD forms became standard:

  • 1970: The ACORD organization was founded to create industry-wide data and form standards
  • 1973: First standardized certificate forms introduced to replace company-specific formats
  • 1988: ACORD 25 Certificate of Liability Insurance becomes the universal standard
  • 1995: ACORD 28 Evidence of property Insurance gains widespread adoption
  • 2000s: Electronic processing capabilities added to support digital certificate management
  • 2010s: Enhanced forms accommodate new insurance products and endorsement types

What Information Is in ACORD 25 and ACORD 27 Forms?

ACORD 25 and ACORD 27 forms handle all contractor insurance documentation through specific sections that organize insurance information in a consistent, standardized layout that’s the same regardless of which insurance company issues them. Both forms follow logical layouts that put the most important information in predictable locations, which makes verification a lot faster and more reliable.

ACORD 25 Form Information and Sections

The ACORD 25 certificate organizes liability insurance information into clearly defined sections that show policyholder details, coverage types, limits, and special endorsements. Each section serves a specific purpose in documenting the liability protection that applies to your business relationship.

  • Producer information: Insurance agent or broker contact details, including name, phone, fax, and email address
  • Insured details: Complete name and address of the policyholder who owns the insurance policies
  • Insurer information: Insurance company names and NAIC numbers for insurers A through F
  • Policy numbers and effective dates: Unique policy identifiers and coverage periods for each insurance type
  • Commercial general liability: Each occurrence, general aggregate, products/completed operations aggregate, and personal/advertising injury limits
  • Medical expense coverage: Payment limits for immediate medical expenses, regardless of fault
  • Damages to rented premises: Coverage limits for property damage to leased or rented locations
  • Automobile liability: Combined single limit or separate bodily injury and property damage limits for any auto, owned, hired, or non-owned vehicles. The Insurance Institute for Highway Safety reports that 40,901 people died in motor vehicle crashes during 2023, which makes verifying auto liability coverage extremely important.
  • Workers’ compensation: Statutory coverage with employers’ liability limits for each accident, disease per employee, and disease policy limit
  • Umbrella or excess liability: Each occurrence and aggregate limits with deductible or retention amounts
  • Description of operations: Written explanation of covered work activities, locations, vehicles, and special endorsements
  • Certificate holder information: Name and address of the party receiving the certificate as proof of coverage
  • Cancellation clause: Standard language about policy cancellation notice requirements

ACORD 27 Form Information and Sections

The ACORD 27 form organizes property insurance information to show coverage amounts, deductibles, and special provisions that protect physical assets and business operations. This form focuses on first-party coverage that protects the policyholder’s own property rather than third-party liability claims.

  • Agency information: Insurance agent or producer contact details including phone, fax, email, agency code, and customer ID
  • Company information: Insurance carrier name issuing the property coverage
  • Insured details: Name and address of the property owner or policyholder
  • Loan and policy numbers: Unique identifiers linking the evidence form to specific loans and insurance policies
  • Policy effective and expiration dates: Coverage period sowing when property protection begins and ends
  • Property information: Location and description of covered buildings, equipment, or business personal property
  • Coverage information: Types of property coverage including basic, broad, or special form perils
  • Amount of insurance: Coverage limits for buildings, contents, and other covered property types
  • Deductible amounts: Out-of-pocket costs the policyholder pays before insurance coverage applies
  • Perils insured: Specific risks covered, like fire, theft, wind, or other property damage causes
  • Remarks section: Special conditions, endorsements, or additional coverage details
  • Additional interest information: Names and addresses of parties with financial interest in the property
  • Mortgagee or loss payee: Lenders or financing companies entitled to claim payments
  • Cancellation clause: Standard language about policy cancellation notice requirements

When Do You Need ACORD 25 vs. ACORD 27 Forms?

You need ACORD 25 forms when verifying liability insurance coverage and ACORD 27 forms when proving property insurance exists. The choice depends on what type of protection you’re trying to verify and what your contracts or lenders require. Many situations actually require both forms because liability and property insurance serve as different purposes and protect against different risks.

Situation ACORD 25 ACORD 27 Both Required
Construction projects
Property purchases
Commercial loans
Major developments
Vendor agreements
Service contracts
Equipment financing
Lease agreements
Event planning
Business acquisitions
Property management
Professional services

Construction projects usually require both forms because you need ACORD 25 certificates from all contractors for liability protection, plus ACORD 27 forms to verify property coverage on buildings and equipment. For example, a restaurant renovation needs ACORD 25 from contractors doing electrical, plumbing, and construction work plus ACORD 27 showing property coverage for the building and equipment being renovated.

Commercial loans usually need ACORD 27 forms to protect the lender’s collateral interest while also requiring ACORD 25 forms from any contractors working on the property. A business buying a warehouse needs ACORD 27 to satisfy mortgage requirements and ACORD 25 from moving companies, security installers, and maintenance contractors working at the facility.

How Do I Verify an ACORD Certificate is Valid?

Verifying an ACORD certificate means checking that all required information is complete, current, and matches your contract requirements. You need to examine specific sections systematically rather than just glancing at the form to see if it looks official. With work injuries costing the U.S. economy $176.5 billion in 2023, according to the National Safety Council, taking time to properly verify certificate details protects your business from expensive liability exposure.

Start by confirming that the certificate holder section contains your exact company name and address as specified in your contracts. Check that policy effective dates overlap your project timeline and that coverage limits meet your minimum requirements. Each workers’ compensation claim averages $44,179, according to the National Safety Council, so confirming that you have adequate coverage limits on your ACORD certificates protects your business. The description section should contain any endorsements like additional insured status or waiver of subrogation that your contracts demand.

Follow this verification checklist to confirm that your ACORD certificate is valid:

Certificate holder information matches your company name exactly

Policy effective dates cover your

All required coverage types are listed with adequate limits

Additional insured endorsements are specifically stated, not conditional

Waiver of subrogation language appears if required by contract

Insurance company NAIC numbers match legitimate carriers

Producer information includes verifiable agent contract details

Certificate appears on official ACORD letterhead with proper formatting

All policy numbers and dates are filled in completely

What Makes an ACORD Form Invalid or Unacceptable?

ACORD forms become invalid when they contain incomplete information, expired coverage dates, missing endorsements, or questionable authenticity. These problems can easily go unnoticed until claims happen, leaving you without the protection you thought existed. With private industry reporting 2.6 million nonfatal workplace injuries in 2023, according to the Bureau of Labor Statistics, you can’t afford to rely on invalid certificates. Knowing what makes certificates unacceptable helps you catch problems before they create coverage gaps.

These are some of the most common ACORD form mistakes that can leave you without protection:

  • Incomplete or missing policy information: Blank fields for policy numbers, coverage limits, or effective dates indicate the certificate wasn’t properly completed
  • Expired or inadequate coverage dates: Policy periods that don’t cover your project timeline or have already expired provide no current protection
  • Missing required endorsements: Certificates lacking additional insured status, waiver of subrogation, or other contract-required endorsements don’t meet your protection needs
  • Conditional language instead of confirmations: Phrases like “additional insured if required” or “waiver may apply” indicate that the endorsements may not actually exist
  • Incorrect certificate holder information: Wrong company names, addresses, or spelling errors can void your protection during claims.
  • Suspicious formatting or authentication: Certificates that don’t follow standard ACORD layouts, contain obvious alterations, or come from unverifiable sources may be fraudulent

Can ACORD Forms Be Submitted Electronically?

Yes, ACORD forms can be submitted electronically through email, online portals, or automated systems that integrate directly with insurance company databases. Automated COI form processing through electronic submission has become the standard method for certificate delivery because it’s faster, creates automatic documentation trails, and reduces the risk of lost paperwork. Most insurance companies now generate certificates digitally and can deliver them within minutes of receiving requests.

Method Availability Processing Time Integration Level
Email PDF Universal Manual review Basic
Online Portals Common Instant upload Moderate
API Integration Advanced Real-time Full automation
EDI Systems Enterprise Automated Complete

Digital adoption varies significantly across insurance companies, with recent ACORD research showing that only about 25% of major insurers have truly digitized their operations, while more than half are still exploring digital applications.

Many insurance companies still rely on basic email and portal systems for certificate delivery, though larger carriers increasingly offer API integrations for automated processing. The insurance industry continues moving toward full digitalization, but progress remains uneven across different company sizes and market segments.

More businesses want automated certificate management because it eliminates manual work and catches problems faster. CertFocus by Vertikal RMS processes electronic certificates through all these channels, using Hawk-I technology to instantly verify compliance regardless of submission method.

Frequently Asked Questions About ACORD Insurance Forms

ACORD stands for Association for Cooperative Operations Research and Development. This nonprofit organization creates standardized insurance forms and data standards used throughout the global insurance industry for consistent documentation and communication.

Yes, basic ACORD forms are free to access and use for standard insurance verification purposes. Insurance companies generate completed certificates at no charge, though some advanced electronic services may require licensing fees.

No, you cannot modify the standard ACORD form layout or structure because this would eliminate the standardization benefits. However, insurance companies can add company-specific information and endorsement details in designated sections.

ACORD forms are used for virtually all commercial insurance certificates in the United States, making them the overwhelming industry standard. Most major insurance companies, brokers, and risk management platforms use ACORD forms exclusively because they provide consistency and reduce processing errors.

ACORD updates forms periodically to accommodate new insurance products, regulatory changes, and industry needs. Major revisions are usually made every few years, with the current ACORD 25 and 27 forms dating to 2016.

Yes, all US states accept ACORD forms because they provide standardized insurance verification that meets regulatory requirements. Some states may have additional documentation requirements, but accept ACORD forms as basic proof of coverage.

ACORD 25 Certificate of Liability Insurance is the most commonly used form because liability insurance verification is required for most business relationships involving contractors, vendors, and service providers.

Yes, ACORD forms can be submitted electronically through email, online portals, API integrations, and automated systems. Electronic submission has become the standard delivery method for most insurance certificates.

Insurance companies, licensed brokers, and authorized agents issue ACORD certificates to provide proof of their policyholders’ coverage. Only these authorized parties can generate legitimate certificates that represent actual insurance policies.

ACORD certificates remain valid until the underlying insurance policies expire or get canceled. Certificate validity depends on the policy effective dates shown on the form, not the certificate issuance date.

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OCIP vs. CCIP in Construction: Complete Differences Guide 2025

Owner controlling project insurance

News / OCIP vs. CCIP: Owner vs. Contractor Controlled Insurance Programs

OCIP vs. CCIP: Owner vs. Contractor Controlled Insurance Programs

Owner controlling project insurance

OCIP and CCIP determine who pays for insurance on your construction project and who gets stuck dealing with claims when things go wrong. These wrapped insurance programs can save serious money on large projects, but only if you pick the right approach and avoid the administrative nightmare that comes with coordinating coverage across dozens of contractors.

Many project owners and general contractors misunderstand construction insurance fundamentals, particularly the key differences between OCIP and CCIP. One puts the owner in complete control of insurance decisions and costs, while the other lets the main contractor handle everything for their subcontractor team. Pick wrong and you’ll either overpay for coverage or create coordination headaches that will slow everything down.

That’s why it’s so important to be crystal clear on the differences between OCIP vs. CCIP. Construction disputes averaged $43 million per dispute in North America in 2024, with a resolution taking an average of 14.14 months. With the right framework, you’ll eliminate coverage gaps and reduce disputes between insurance companies to keep your project running smoothly.

What’s the Difference Between OCIP and CCIP Insurance?

OCIP means the project owner buys and controls the insurance for everyone working on the project, while CCIP means the main contractor handles insurance for all the subcontractors under them. With OCIP, the property owner manages one master insurance program that covers all contractors and workers. With CCIP, the general contractor creates an insurance program that covers their subcontractors but not the owner.

The biggest difference comes down to who calls the shots and who writes the checks. With OCIP, the owner controls everything about the insurance program, from coverage types to claim decisions. With CCIP, the contractor runs the show and makes insurance decisions for their subcontractors. This control difference affects everything from costs to coverage scope to how problems get handled when things go wrong.

Aspect OCIP (Owner Controlled) CCIP (Contractor Controlled)
Who’s in Control Project owner manages everything General contractor manages the program
Who Pays Owner covers all insurance costs Contractor pays for coverage
Coverage Scope All parties on the project Contractor and their subs only
Cost Responsibility Owner budgets for insurance Contractor includes in bid pricing
Risk Control Owner controls claims and safety Contractor manages risk programs
Project Size Large projects Medium to large projects
Enrollment Process Owner enrolls all contractors Contractor enrolls subcontractors
Claims Management Owner’s insurance team handles them Contractor’s team manages claims
Coverage Coordination Owner coordinates with all parties Contractors coordinates downward
Exclusion Rights Owner can exclude any contractor Contractor controls sub enrollment

What Is OCIP in Construction?

OCIP stands for Owner Controlled Insurance Program, which means that the project owner purchases insurance policies that cover everyone working on their construction project. Instead of each contractor bringing their own liability and workers’ compensation insurance, the owner buys master policies that protect all the contractors, subcontractors, and workers under one insurance umbrella. This approach centralizes insurance management and can reduce overall project insurance costs by coordinating coverage.

OCIP programs work best on large construction projects where the owner wants direct control over insurance quality, claims handling, and safety programs. The owner usually hires insurance professionals to:

  • Manage the program
  • Enroll contractors
  • Coordinate coverage
  • Handle claims

This gives owners more visibility into insurance matters and allows them to implement consistent safety standards across all contractors working on their project. Owners choose OCIP when they want to eliminate insurance coverage gaps, reduce duplicate coverage costs, and maintain direct relationships with insurance companies handling their project claims.

What Is an OCIP Project?

An OCIP project is a construction job where the owner provides master insurance policies that cover all enrolled contractors and workers instead of requiring each contractor to bring their own coverage. The owner becomes responsible for purchasing general liability, workers’ compensation, builders’ risk, and other coverage types that protect everyone working on the project.

The project structure under OCIP requires the owner to enroll qualified contractors into the insurance program before work begins, with each contractor agreeing to participate in the owner’s safety programs and claims procedures. The owner typically excludes certain coverage costs from contractor bids since the contractors won’t need to provide insurance themselves. This creates a more coordinated approach to risk management where everyone follows the same insurance and safety protocols established by the owner.

How Does OCIP Work in Construction?

OCIP enrollment starts before construction begins, with the owner’s insurance team qualifying contractors for participation based on safety records, financial stability, and willingness to follow program requirements. Enrolled contractors receive certificates showing they’re covered under the owner’s policies, while excluded contractors must provide their own insurance as usual. The owner manages ongoing enrollment as new contractors join the project and coordinates coverage effective dates with work schedules.

Claims management under OCIP means the owner’s insurance team handles everything from accident reports to settlements. The owner gets direct control over how claims affect project costs and schedules instead of fighting with multiple insurance companies.

CertFocus by Vertikal RMS helps OCIP administrators track certificates issued by the program as well as certificates from non-participating subcontractors, managing all the complex documentation requirements that large wrapped insurance programs create.

What Is CCIP in Construction?

CCIP stands for Contractor Controlled Insurance Program, which means the general contractor purchases master insurance policies that cover all their subcontractors working on a construction project. Instead of each party handling its own subcontractor coverage needs, the general contractor buys umbrella policies that protect everyone under their contract.

CCIP programs work well when general contractors want to control insurance costs, coordinate coverage across multiple subcontractors, and maintain consistent safety standards throughout their project teams. The contractor works with insurance brokers to design coverage that meets project requirements while managing enrollment and claims for all participating subcontractors. This centralized approach can eliminate coverage gaps and reduce insurance-related disputes between different parties on the project.

Contractors choose CCIP when they want to offer competitive pricing through coordinated insurance purchasing, maintain direct control over claims that could affect project schedules, and create consistent risk management standards across all their subcontractors.

What Is a CCIP Project?

A CCIP project is a construction job where the general contractor provides master insurance policies covering all enrolled subcontractors instead of requiring each sub to bring their own liability and workers’ compensation coverage. The contractor takes responsibility for purchasing appropriate coverage levels, enrolling qualified subcontractors, and managing claims that happen during the project.

The contractor gets to pick and choose which subcontractors participate in their insurance program based on safety records and project needs. Good subs with clean safety records get enrolled and receive coverage, while problematic contractors might get excluded and have to provide their own insurance. This gives contractors leverage to maintain quality standards and safety requirements across their entire project team.

How Does CCIP Work in Construction?

CCIP starts during bidding when the contractor designs an insurance program and tells subcontractors they’ll be covered under the contractor’s policies. The contractor works with insurance brokers to set up appropriate coverage, then enrolls qualified subs before work starts. Subs get paperwork showing they’re covered and reduce their bid prices since they don’t need to buy certain insurance types themselves.

The contractor handles all the insurance paperwork, claims, and coordination while subs focus on their actual work instead of insurance headaches. When accidents happen, everyone calls the contractor’s insurance team instead of dealing with multiple different insurance companies.

OCIP vs. CCIP vs. Traditional Insurance: Complete Comparison

Traditional insurance means everyone brings their own coverage, OCIP means the owner covers everybody, and CCIP means the main contractor covers their subs. Each way of doing things has different costs, different people in charge, and different levels of headaches to manage. These are the biggest differences between OCIP, CCIP, and traditional insurance:

What’s Different Traditional Insurance OCIP CCIP
Who Pays Everyone pays their own Owner pays for everything Contractor pays for sub coverage
Who’s the Boss Everyone manages their own Owner manages the entire program Contractor manages their subs
How Complicated Very complicated with lots of policies Medium complexity with one big program Medium complexity with contractor coordination
What Size Projects Any size job Very big projects Medium to big
Working Together Hard to coordinate Easy because everything matches Pretty good with contractor coordination
When Claims Happen Multiple insurance companies fight Owner’s team handles everything Contractor manages all problems
Controlling Costs Hard to control Owner controls all costs Contractor controls sub costs
Safety Rules Everyone has different rules Owner sets consistent rules for everyone Contractor sets rules for their team
Getting People Covered No special process Owner enrolls everyone Contractor enrolls their subs
Coverage Gaps Higher chance of problems Lower with everything coordinated Medium depending on contractor

Which Is Better: OCIP or CCIP for My Project?

The choice between OCIP and CCIP depends on your project size, how much control you want over insurance, and who you trust to handle claims and safety programs. Owners usually prefer OCIP on massive projects where they want direct control over everything, while contractors may push for CCIP because it gives them more flexibility in managing their teams.

Project size is very important because wrapped insurance programs only make financial sense when they have enough volume to justify the administrative costs. OCIP usually requires projects over $50 million to work properly, while CCIP can work on projects starting at around $25 million. If your project is smaller than these thresholds, then traditional insurance with individual contractor policies likely makes more sense than OCIP or CCIP.

Here are a few situations that can help you choose between traditional insurance, OCIP, and CCIP:

Your Situation Best Choice Why
Project over $50 million and want control OCIP Owner gets direct oversight of insurance and claims
Project $25–$50M and trust the contractor CCIP Contractor expertise with manageable size
Project under $25M Traditional insurance Wrapped programs too expensive for small projects
Owner has insurance expertise OCIP Can manage program effectively
Contractor has strong safety record CCIP Contractor can handle responsibility
Multiple experienced contractors Traditional Coordination too complex for wrapping
Cost savings priority Compare both Get proposals for OCIP and CCIP
Simple management preferred Traditional Least administrative burden

What Are OCIP and CCIP Requirements?

OCIP and CCIP programs need big enough projects and good enough contractors to be worthwhile. Most insurance companies won’t even bother with wrapped coverage for projects under $25 million because there’s too much paperwork for not enough money. You need big enough projects to justify all the extra management that these programs require, especially when you consider that property and casualty insurers wrote $932.5 billion in net premiums in 2024, according to the Insurance Information Institute.

Construction prequalification for OCIP or CCIP isn’t automatic because the program managers have to make sure contractors can handle working together under shared insurance. With construction sites experiencing 1,075 worker fatalities in 2023, according to the Bureau of Labor Statistics, having verified safety records and proper insurance is indispensable. Here’s what contractors need to qualify:

  • Clean safety record with low experience modification rates
  • Financial stability and adequate bonding capacity
  • Willingness to participate in program safety training and meetings
  • Commitment to follow standardized reporting and claims procedures
  • Adequate project experience and workforce size
  • Agreement to exclude covered insurance costs from bid pricing

Once you’re in the program, you have to follow stricter rules than regular insurance because everyone’s working under the same policies. Enrolled contractors go to joint safety meetings, follow program-specific accident reporting, and stick to standardized procedures that keep everything coordinated.

How Do OCIP and CCIP Claims Work?

All OCIP claims go to the owner’s insurance team, so when an incident occurs, everyone calls the same number and talks to the same people. It doesn’t matter which contractor caused the incident or was involved because the owner’s claims team handles everything from start to finish. This keeps things simple and gives the owner direct control over how problems get fixed and how much they cost.

CCIP works the same way, except the general contractor’s insurance team runs the program instead of the owner’s team. When subs have accidents or cause problems, they call the contractor’s insurance team, which coordinates everything. This gives contractors control over claims that could affect their project schedules and relationships.

Here’s how OCIP and CCIP claims work:

  1. An incident happens and gets reported to the program hotline
  2. One claims team investigates no matter who was involved
  3. Injured workers get coordinated medical care through program doctors
  4. Settlement decisions get made by one team using consistent standards
  5. Everyone follows the same paperwork and reporting rules

Both OCIP and CCIP settle claims faster than traditional insurance because there’s only one insurance company making decisions instead of multiple companies fighting about who pays what. This coordination is especially important in this industry, as construction workers experienced injury rates of 2.3 cases per 100 full-time workers in 2023, according to the Bureau of Labor Statistics.

What Are the Benefits of OCIP Versus CCIP?

Both OCIP and CCIP offer significant advantages over traditional insurance, but they deliver benefits in different ways depending on who controls the program and who wants to manage the insurance administration tasks.

OCIP Benefits and Advantages

  • Direct cost control over all project insurance expenses without relying on contractor markup or profit margins. OCIP programs can achieve cost savings of up to 4% of total project costs thanks to coordinated insurance purchasing and centralized risk management.
  • Consistent coverage across all contractors eliminates gaps and overlaps that create disputes
  • Owner oversight of claims management keeps settlements aligned with project goals and budgets
  • Enhanced safety programs with uniform standards applied to every contractor on the project
  • Better insurance purchasing power through coordinated buying for the entire project
  • Reduced coverage disputes because one insurance program covers everyone involved
  • Direct relationship with insurance companies handling project claims and risk management
  • Elimination of insurance-related change orders and billing complications
    Comprehensive loss control programs tailored to specific project risks and requirements

CCIP Benefits and Advantages

  • Contractor insurance expertise applied to program design and management without the owner learning curve
  • Streamlined subcontractor management with insurance handled as part of subcontractor coordination
  • Competitive pricing through contractor relationships with insurance markets and brokers
  • Flexibility in program adjustments based on project changes and subcontractor needs
  • Reduced owner administrative burden while maintaining coordinated insurance coverage
  • Contractor accountability for both work quality and insurance program performance
  • Faster implementation because contractors already understand wrapped insurance requirements
  • Built-in risk management through contractor safety programs and subcontractor oversight
  • Simplified owner involvement with insurance matters handled by experienced construction professionals

How Do OCIP and CCIP Affect Contractor Insurance Requirements?

OCIP and CCIP programs completely change standard contractor insurance requirements because the wrapped program covers certain types while excluding others. Enrolled contractors get credit for not having to buy general liability and workers’ compensation coverage, but they still need auto liability, professional liability, and other excluded coverages. This creates a mixed situation where contractors provide some insurance while participating in shared coverage for other risks.

Contractors must reduce their bid prices by the amount they would normally spend on covered insurance types because they’re getting that coverage through the wrapped program instead. Here’s what typically gets excluded from contractor requirements:

  • General liability insurance covered by the wrapped program
  • Workers’ compensation handled through program coverage
  • Builders risk provided by the program administrator
  • Umbrella coverage included in master policies

Certificate requirements get more complicated because enrolled contractors must provide certificates for excluded coverages while also documenting their participation in the wrapped program. CertFocus by Vertikal will collect and validate COIs for both enrolled coverages and other required coverages that are not provided by the OCIP or CCIP program.

Is OCIP or CCIP Better for Large Construction Projects?

Projects over $50 million usually work better with OCIP because owners can negotiate better rates and keep direct control over insurance decisions. Very large projects benefit from the coordinated approach that OCIP provides, especially when owners have experienced risk management teams who can handle the administrative requirements.

Projects between $25 million and $50 million usually work better with CCIP because general contractors have the expertise to manage wrapped programs without requiring extensive owner involvement.

OCIP vs. CCIP Cost Comparison

OCIP usually provides greater cost savings on large projects because owners can negotiate better rates and eliminate contractor profit margins on insurance. CCIP offers moderate savings while giving contractors more control over costs and subcontractor relationships. The actual savings depend on project size, contractor expertise, and how well each program gets managed.

Cost Factor OCIP CCIP
Who Pays Insurance Owner pays all wrapped coverage costs Contractor pays for sub coverage
Budget Planning Owner budgets insurance separately Contractor includes in total bid
Premium Savings 10–25% through owner purchasing power 5–15% through contractor coordination
Administrative Costs Owner pays program management fees Contractor absorbs management costs
Claims Impact Owner’s program rates affected by claims Contractor’s rates affected by sub claims
Contractor Credits Subs credit owner for excluded coverage Subs credit contractor for coverage
Risk Transfer Owner assumes project insurance risks Contractor assumes sub insurance risks
Cash Flow Owner pays upfront insurance costs Contractor finances through project payments
Cost Transparency Owner sees all insurance expenses Insurance costs buried in contractor bids
Profit Margins No contractor markup on insurance Contractor may add markup to coverage

How CertFocus by Vertikal RMS Manages OCIP and CCIP Compliance

CertFocus by Vertikal will collect and store evidence of coverage for each individual OCIP and CCIP participant and will request, collect and validate COIs related to the coverage types that are required of the subcontractor but not available through the OCIP or CCIP programs.

Frequently Asked Questions About OCIP vs CCIP

OCIP stands for Contractor Controlled Insurance Program. This means the project owner purchases master insurance policies that cover all contractors and workers on their construction projects instead of individual coverage.

CCIP stands for Contractor Controlled Insurance Program. This means the general contractor purchases insurance policies that cover all their subcontractors working on a project under coordinated coverage.

Small projects under $25 million generally cannot justify OCIP or CCIP because administrative costs exceed potential savings. These programs work best on larger projects with enough premium volume.

In OCIP, the project owner pays all insurance costs for the wrapped program. In CCIP, the general contractor pays for coverage that protects their enrolled subcontractors.

OCIP and CCIP policies usually last for the entire project duration plus extended periods for completed operations coverage, usually spanning several years from project start to completion.

Contractors usually cannot opt out of OCIP or CCIP if the project requires participation. However, some contractors may be excluded based on safety records or program requirements.

Auto liability, professional liability, pollution coverage, and some contractor equipment insurance are typically excluded from OCIP and CCIP programs. Contractors must provide these coverages independently.

CCIP programs are more common than OCIP because they require less owner involvement and can work on smaller projects. OCIP is usually only for very large projects.

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Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

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What is Primary and Noncontributory Insurance? Complete Coverage Guide 2025

Insurance puzzle piece fits into a risk puzzle

News / Primary and Noncontributory Insurance Provision: Complete Guide 2025

Primary and Noncontributory Insurance Provision: Complete Guide 2025

Insurance puzzle piece fits into a risk puzzle

Primary and noncontributory coverage sounds like legal jargon, but it’s the difference between sleeping soundly at night and getting dragged into expensive insurance fights you didn’t start. With more than 919,000 construction projects employing 8 million workers and creating nearly $2.1 trillion worth of structures each year, according to the Associated General Contractors of America, contractor relationships are everywhere.

When contractors make mistakes and someone gets hurt or property gets damaged, you want their insurance to handle everything without your insurance company getting involved at all. Falls alone accounted for 421 construction worker deaths in 2023, according to OSHA. When these accidents happen, your subcontractor’s primary and non-contributory coverage keeps your insurance completely out of the expensive legal fights that follow.

Most business owners think additional insured coverage protects them completely, but that’s only half the story. Without primary and noncontributory endorsements, insurance companies will spend months arguing about who should pay what percentage while you’re stuck dealing with lawsuits and claims that would impact your premiums for years. In an insurance market where property and casualty insurers wrote $932.5 billion in net premiums in 2024, according to the Insurance Information Institute, carriers have plenty of motivation to fight over who pays.

This guide will show you exactly what primary and noncontributory means, how to spot proper endorsement language, and when you absolutely need this protection. CertFocus by Vertikal RMS verifies that evidence of primary and noncontributory endorsements is provided to assure vendor and subcontractor compliance with their obligation to provide this coverage.

What Does Primary and Noncontributory Mean in Simple Terms?

Primary and noncontributory means the contractor’s insurance pays first and pays alone when claims happen, without asking your insurance to chip in. Your insurance stays completely out of the picture.

Without primary and noncontributory protection, insurance companies will fight about who should pay what percentage of a claim, which will cause delays and complications that nobody wants.

For example, if a contractor causes $100,000 in damage and both you and the contractor have insurance, the companies might argue that each should pay $50,000. With primary and noncontributory endorsements, the contractor’s insurance pays the full $100,000 and your insurance pays nothing.

This protection matters because it keeps claims from affecting your insurance rates and preserves your coverage limits for your own incidents. When the contractor’s insurance handles everything, your insurance company never gets involved, so the claim doesn’t show up on your history or impact your future premiums. CertFocus by Vertikal RMS automatically requests and reviews primary and noncontributory language on incoming certificates to confirm that contractors provide this valuable protection before work begins.

What Is Primary and Noncontributory Insurance?

Primary and noncontributory insurance is a special endorsement that stops insurance companies from fighting over who pays for what when claims happen. Regular additional insured coverage gives you protection, but it doesn’t stop your insurance and the contractor’s insurance from arguing about splitting costs. Primary and noncontributory language fixes this problem by making the contractor’s insurance handle everything alone.

Let’s say a contractor damages your building and a customer gets hurt. Without primary and noncontributory protection, both insurance companies will argue about splitting the bill. This creates delays, legal fights, and headaches for everyone. With primary and noncontributory endorsements, the contractor’s insurance pays everything and your insurance never gets involved.

What Does Primary Insurance Mean?

Primary insurance means the contractor’s insurance has to jump in first when something goes wrong, without waiting for other insurance companies to get involved. Their insurance immediately handles the claim, pays for lawyers, and covers damages without any delays or confusion about whose turn it is.

This first-in-line protection saves you from the nightmare scenario where insurance companies spend months fighting about who should handle a claim while you’re dealing with lawsuits and angry customers. Primary coverage cuts through the nonsense by making it crystal clear whose insurance handles the problem from day one.

What Does Noncontributory Insurance Mean?

Noncontributory insurance means the contractor’s insurance can’t come knocking on your door later asking your insurance to help pay the bill. Even after they handle a claim, they can’t turn around and ask your insurance to reimburse them for part of the costs. The contractor’s insurance accepts full responsibility and eats the entire cost.

This protection keeps your insurance completely out of the picture, which is huge for your business. When your insurance never gets involved in contractor-related claims, those incidents don’t count against your loss history. That means your rates don’t go up and your coverage limits don’t get used up by problems you didn’t cause.

What Is PNC in Insurance?

PNC in insurance stands for primary and noncontributory, which is the abbreviation insurance professionals use to talk about these endorsements. You’ll see PNC written all over contracts, certificates, and insurance documents because it’s faster than writing out the full term every time. When someone says they need PNC coverage, they’re asking for both primary and noncontributory protection in one package.

Insurance people love their acronyms, and PNC has become standard language across the industry for this type of protection. Contractors know what you mean when you ask for PNC endorsements, and insurance agents immediately understand you want the contractor’s insurance to pay first and pay alone.

Contributory vs. Noncontributory Insurance: Key Differences

The difference between contributory and noncontributory insurance is whether other insurance policies have to help pay for claims or not. Contributory insurance means multiple insurance companies might split the costs when claims happen, while noncontributory insurance means one company pays everything alone. This difference can save or cost you thousands of dollars, depending on which type of coverage protects you.

Aspect Contributory Insurance Noncontributory Insurance
Cost Sharing Multiple insurers split claims One insurer pays everything
Your Insurance Involvement May have to contribute to claims Stays completely uninvolved
Claim Complexity More complicated with potential disputes Simple, one company handles everything
Protection Level Shared responsibility Full protection from one source
Premium Impact Claims might affect your rates Claims don’t impact your insurance
Coverage Limits Your limits might get used Your limits stay untouched
Processing Time Slower due to the need to coordinate Faster resolution

Noncontributory coverage gives you much stronger protection because it keeps your insurance completely out of contractor-related problems. With contributory coverage, you might still face rate increases and coverage limit reductions when claims happen, even though you didn’t cause the problem.

What Does Primary and Noncontributory Mean on a Certificate of Insurance?

Primary and noncontributory language on a certificate of insurance (COI) should clearly state that the contractor’s coverage applies as primary and noncontributory insurance with respect to your company. Look for specific wording like “Primary and Noncontributory as respects [Your Company Name]” in the description section, as these certificate of insurance fundamentals will keep you protected. Vague language like “primary coverage available” or “may be noncontributory” doesn’t give you actual protection.

When Do You Need Primary and Noncontributory Coverage?

You need primary and noncontributory coverage whenever you’re working with contractors or vendors whose activities could create liability claims that might involve your insurance. The bigger the risk and the more expensive potential claims could be, the more important vendor insurance requirements become. Without PNC coverage, you’re gambling that insurance companies won’t fight over who pays what when something goes wrong.

These are the 10 most common situations where you should demand primary and noncontributory coverage:

  1. Construction and renovation projects: Any work involving contractors, subcontractors, or tradespeople on your property where accidents could happen and third parties could get hurt.
  2. Commercial property leases: Tenant relationships where their business activities could create liability claims against both you and them.
  3. Vendor and supplier agreements: Companies delivering goods, installing equipment, or providing services at your location, where their work could cause problems.
  4. Event planning and management: Contractors providing catering, entertainment, security, or other services where public interaction creates liability exposure.
  5. Facility management contracts: Cleaning services, maintenance companies, landscaping, and other regular service providers working on your premises.
  6. Manufacturing and warehouse operations: Third-party logistics providers, equipment servicers, and contractors working around your operations or inventory.
  7. Large commercial contracts: Any high-value relationship where potential claims could exceed your comfort level for shared insurance responsibility.
  8. Property management and real estate: Multiple tenants, maintenance contractors, and service providers working in buildings where liability claims could affect property owners and managers.
  9. Healthcare and medical facilities: Contractors, vendors, and service providers working in environments where patient safety and regulatory compliance create elevated liability risks.
  10. Government and municipal contracts: Public sector projects where taxpayer liability and regulatory requirements demand the strongest possible insurance protection from contractors.

What Is Primary and Noncontributory Endorsement Wording?

Primary and noncontributory endorsement wording must be specific and clear to provide actual protection rather than just the appearance of coverage. Contractor insurance endorsements use precise language to define when their policies pay first and whether they can ask other insurers for money. Weak or conditional language creates loopholes that insurance companies use to avoid paying claims or drag your insurance into problems you thought you were protected from.

Proper endorsement language should state clearly that the contractor’s insurance applies as primary and noncontributory coverage with respect to your operations or premises. Here’s what you need to see:

  • “Insurance afforded by this policy is primary and noncontributory”: This phrase establishes both protections in clear terms.
  • “With respect to [Your Company Name] and [Your Comany Name’s] operations”: Specific reference to your company rather than generic certificate holder language.
  • “Any insurance or self-insurance maintained by [Your Company Name] shall be excess of this insurance”: Confirms your insurance doesn’t get involved
  • “No right of contribution against [Your Company Name’s] insurance”: Explicitly prevents the contractor’s insurance from seeking reimbursement from your coverage
  • “This insurance is primary to and not contributory with any other insurance available”: Covers both the primary and noncontributory requirements in one statement

What Is the First Requirement of Primary and Noncontributory Clause?

The first requirement of primary and noncontributory clauses is that the contractor’s insurance must be specifically designated as primary coverage that responds before any other insurance applies. This designation can’t be conditional or vague. It has to clearly state that their insurance jumps in first without waiting for determinations about other coverage. Without this primary designation, you could end up with insurance companies arguing about who goes first while you’re stuck dealing with claims.

The language must also establish noncontributory status by explicitly preventing the contractor’s insurance from seeking contribution from your coverage or any other insurance sources. Both elements have to be present and clearly stated because having just primary coverage without noncontributory protection still leaves you vulnerable to contribution claims later.

Primary and Noncontributory vs. Additional Insured: How They Work Together

You usually need both endorsements together because additional insured relationships give you coverage, while primary and noncontributory controls how that coverage works. Additional insured without PNC language can still result in insurance company fights and your insurance getting dragged into claims.

The combination gives you both protection and certainty about how claims get handled. Work injuries cost the U.S. economy $176.5 billion in 2023, according to the National Safety Council, so you must have both additional insured status and primary noncontributory protection to keep your business out of these expensive disputes.

Protection Type Additional Insured Primary and Noncontributory Both Combined
What You Get Coverage under their policy Payment order and contribution rules Complete protection package
Defense Rights Insurance defends you in lawsuits Clarifies which insurance pays first Defense plus payment guarantees
Payment Certainty Coverage exists but payment order unclear Clear payment responsibility No confusion about who pays
Your Insurance Impact May still get involved in claims Keeps your insurance uninvolved Maximum protection for your coverage
When You Need It Basic liability protection When multiple insurers might be involved High-risk contractor relationships

What’s the Difference Between Primary and Noncontributory vs. Waiver of Subrogation?

Primary and noncontributory controls what happens when claims occur, while waiver of subrogation controls what happens after claims get paid. Most businesses don’t realize that this waiver of subrogation comparison reveals two completely different types of protection. You need both because PNC keeps your insurance out of active claims, while waiver of subrogation prevents insurance companies from suing each other later.

Together, these endorsements provide complete protection from both immediate claim involvement and future recovery actions that could damage your contractor relationships.

Aspect Primary and Noncontributory Waiver of Subrogation
When It Applies During active claims and lawsuits After insurance companies pay claims
What It Controls Which insurance pays first and alone Whether insurers can sue for reimbursement
Protection Focus Prevents your insurance involvement Prevents insurance company lawsuits
Timing Immediate claim response Post-claim recovery actions
Business Impact Preserves your coverage and rates Protects business relationships
Insurance Company Rights Limits payment responsibility sharing Eliminates recovery pursuit rights

What Makes Primary and Noncontributory Coverage Invalid?

Primary and noncontributory coverage becomes invalid when the endorsement language is incomplete, conditional, or fails to meet the specific requirements outlined in your contracts. Insurance companies sometimes use vague wording that looks protective but doesn’t actually provide the coverage you think you’re getting. Look out for the following signs that might make your noncontributory coverage invalid:

  • Incomplete endorsement language: Missing either “primary” or “noncontributory” designation means you don’t get full protection
  • Conditional wording: Phrases like “may be primary” or “if required by contract” indicate that the protection might not actually exist
  • Generic certificate holder references: Language that doesn’t specifically name your company provides no enforceable protection
  • Missing policy endorsements: Certificates showing PNC language without actual policy endorsements backing up the claims
  • Incorrect coverage scope: Endorsements that only apply to specific operations rather than all work performed for your benefit
  • Expired or invalid policies: PNC language on certificates where the underlying insurance policies are no longer active

How CertFocus by Vertikal RMS Verifies Primary and Noncontributory Coverage

CertFocus by Vertikal RMS uses Hawk-I artificial intelligence to automatically scan incoming certificates for proper primary and noncontributory language, flagging documents that contain weak or incomplete endorsement wording.

The system recognizes the difference between definitive language that provides actual protection and conditional phrases that create coverage gaps. This automated detection prevents you from approving certificates that look protective but don’t actually meet your requirements.

The platform also tracks endorsement compliance across multiple coverage types, confirming that all contractors provide primary and noncontributory protection for all required insurance policies rather than just some.

Frequently Asked Questions About Primary and Noncontributory Insurance

Primary means the contractor’s insurance pays first when claims happen. Noncontributory means their insurance pays alone without asking your insurance to contribute. Together, they keep your insurance completely out of contractor-related claims.

Primary and noncontributory isn’t legally required but has become standard practice in most commercial contracts. Many businesses require PNC endorsements to protect their insurance rates and coverage limits from contractor-related claims.

Primary and noncontributory endorsements typically cost an additional 2% to 8% in annual premiums plus endorsement fees of $25 to $100 per policy. The exact cost depends on coverage amounts and risk factors.

Primary insurance pays first when claims happen, while excess insurance only pays after other coverage gets exhausted. Primary and noncontributory coverage combines first-payment obligation with contribution protection for complete claim handling.

Check certificate descriptions for specific “primary and noncontributory” language that names your company. Avoid conditional phrases like “may be primary” and contact insurance companies directly if you have doubts about a certificate’s authenticity.

Without PNC coverage, insurance companies might fight about who pays what portion of claims, creating delays and potentially involving your insurance in contractor-related incidents that could affect your rates.

Ready to Rise Above Risk?

Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

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Best COI Tracking Software 2025: Top COI Platforms for Contractors

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News / Best COI Tracking Software 2025: Top COI Platforms for Contractors

Best COI Tracking Software 2025: Top COI Platforms for Contractors

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Certificate of insurance tracking consumes hours of your team’s time every week. You’re chasing down renewals for expired certificates, playing phone tag with vendors, and manually updating spreadsheets that never seem current. Meanwhile, compliance gaps put your company at risk and your insurance coverage in jeopardy.

This manual approach doesn’t scale. When you’re managing hundreds of subcontractors across multiple projects or business partners from whom you acquire products and services, Excel files and email reminders quickly become overwhelming. One missed renewal can shut down a job site or expose you to massive liability, as common COI management mistakes like this can cost companies millions.

Smart companies automate their COI tracking instead of burning staff hours on administrative tasks. According to a 2023 Deloitte study, construction businesses have increased their technology adoption rate by 20%, with the average construction company now using 6.2 digital technologies like AI and Building Information Modeling (BIM) compared to 5.3 the previous year. That’s because modern platforms handle vendor communications, process certificates automatically, and alert you before coverage expires. Your team focuses on managing your core business while the specialized software applications handle insurance compliance management.

But not all COI tracking software is made equal. Some platforms offer basic document storage while others provide AI-powered processing that eliminates manual work entirely. This guide breaks down the leading COI tracking platforms, their real-world performance, and which businesses they serve best. You’ll understand exactly what each solution offers and which one matches your specific needs.

What’s the Best COI Tracking Software?

CertFocus by Vertikal RMS stands out as the best overall COI tracking software for companies that require advanced automation and enterprise-scale performance. The platform’s revolutionary Hawk-I AI technology eliminates manual certificate processing while delivering the accuracy and reliability that organizations across 25 vertical markets count on to achieve 90%+ compliance rates. A 2023 academic research found that 49% of global work activities can be automated by technologies like AI, making platforms like CertFocus by Vertikal RMS essential for staying competitive.

A McKinsey study found that almost two-thirds of all transactional businesses could save 30% of their time by automating processes like manual data entry.

But the right choice depends on what you actually need. Small contractors managing basic certificate volumes don’t need enterprise features and get better value from affordable options like C2COI.

We tested these platforms based on what matters in real operations:

  • Automation that actually works: Does the software eliminate manual tasks or just digitize the same tedious process?
  • Integration quality: Native connections with Procore, ERP systems, and tools your team already uses every day
  • Industry focus: Industry-specific features versus generic solutions
  • Performance under load: How platforms handle thousands of certificates without slowing down
  • Implementation reality: Real setup time, training equipment, and ongoing support quality
  • True cost analysis: What you actually pay including hidden fees, setup costs, and staff time savings

Top COI Tracking Software Platforms Reviewed

Choosing the right COI tracking software can transform your insurance compliance process from a manual headache into an automated system that protects your projects and reduces risk. We’ve evaluated the leading platforms based on automation capabilities, integration options, user experience, and proven results across dozens of industries. Here’s our comprehensive review of the top COI tracking solutions available today:

1. CertFocus by Vertikal RMS – Best Overall for AI-Powered COI Management

Website: https://www.vertikalrms.com/

Best For: Organizations managing complex insurance requirements who need proven expertise and advanced automation. CertFocus by Vertikal RMS excels for Fortune 500 companies like Ace Hardware, Buffalo Wild Wings, and NASCAR that want to eliminate time and resources previously required for manual certificate management.

CertFocus by Vertikal RMS leads the industry through its revolutionary Hawk-I artificial intelligence technology that automates certificate processing and compliance verification. Market leaders across many industry verticals trust Vertikal RMS to manage their complex insurance tracking requirements across multiple business units and thousands of business partners.

Key Features:

  • Hawk-I AI technology: Automatically reads, interprets, and validates certificate data with human-level accuracy.
  • Automated data integration: Bi-directional data transfer via open API updates your ERP, AP, and vendor management systems in real-time.
  • AM Best guide integration: Automatically confirms that insurance carriers meet your minimum rating thresholds and certificate of insurance requirements, alerting you when ratings drop.
  • Unlimited storage and reporting: Unlimited document storage with auto-generated, exportable reports in PDF, Excel, or CSV formats.
  • Full-service or self-service options: Choose between complete managed service or software-only solutions based on your needs.

Pros:

  • Hawk-I AI automation reduces manual processing time by up to 90%
    Increases COI compliance to over 90%
  • A dedicated Client Success Manager and specialist team provide ongoing support
  • Faster implementation than full-service competitors with customizable service levels
  • Real-time compliance monitoring with automated notifications and follow-up

Cons:

  • May offer more comprehensive features than smaller companies require
  • Requires coordination for complex workflow integrations, like any enterprise platform

2. MyCOI – Best for High-Volume Certificate Management

Website: https://mycoitracking.com/

Best For: Companies across multiple industries that need to manage substantial volumes of certificates and prefer a platform with both automated features and human expert support. Best suited for organizations that don’t require advanced AI automation or specialized construction industry integrations.

MyCOI has operated since 2009 as a certificate of insurance tracking provider focused on helping businesses avoid uninsured claims and compliance failures. The company has over 15 years of experience in insurance technology and offers both AI features and human expert support for COI management. MyCOI serves multiple industries and is a popular solution for companies processing low cost sensitivity.

Key Features:

  • illumend AI technology: Basic artificial intelligence tools that identify expired certificates and send renewal notifications.
  • Certificate Hub: Centralized storage system for organizing insurance documents and vendor information.
  • Communications Director: Automated workflow system for managing vendor communications.
  • Insurance Pro expert team: Staff insurance professionals available for compliance guidance.
  • Agent portal: Platform section designed for insurance agents to handle renewals.

Pros:

  • Saves admin time on COIs through automation features
  • Cloud-based platform with multiple compliance features
  • Handles certificate renewals and vendor follow-up automatically
  • Long-standing presence in the COI tracking market

Cons:

  • Some users report slower review times during busy periods
  • Platform targets higher-volume users rather than small businesses
  • Limited integration options compared to enterprise-focused solutions
  • The component pricing approach makes it one of the more expensive options available in the marketplace.

3. SmartCompliance – Best for Enterprise Multi-Industry Management

Website: https://smartcompliance.co/

Best For: Brokers, insurance consultants, risk managers, and small to medium-sized businesses across multiple industries who need customizable compliance workflows and comprehensive reporting.

SmartCompliance was created in 2010 by JBKnowledge to help risk management professionals organize their documents and manage compliance more effectively. The platform serves multiple industries, including commercial property management, hospitality, government, banking, healthcare, construction, and retail, with both full-service and self-service options for COI tracking and compliance management.

Key Features:

  • Optical character recognition technology: OCR system converts handwritten or typed paper documents into digital copies for automated data extraction.
  • Customizable compliance rules: Allows businesses to set custom compliance thresholds and track requirements specific to their industry.
  • Risk insights and analysis reporting: Provides detailed analytics and reporting features for compliance status and potential risk identification
  • Multi-user collaboration platform: Allows vendors and multiple parties to upload documents directly while allowing customized access controls.
  • API integrations: Connects with various applications, including FranConnect, BILL, SSO via Azure AD and Okta, and Procore Technologies.

Pros:

  • Serves diverse industries with customizable workflows and compliance requirements
  • Modern dashboard design with real-time compliance visibility
  • Strong reporting capabilities with forever data storage for existing customers
  • Good customer support with 24-hour response times and live chat options

Cons:

  • Some users report occasional system downtime and technical issues
  • OCR is an outdated technology for COI data extraction and may require manual data entry corrections for certain document formats
  • Initial setup and configuration can be time-intensive due to customization options

4. Jones – Best for Real Estate and Construction Focus

Website: https://getjones.com/

Best For: Small to medium-sized real estate and construction companies handling 500 to 5,000 certificates that need industry-specific compliance features and fast processing times.

Jones is an AI-driven software company founded by Omri Stern and Michael Rudman that focuses specifically on helping real estate and construction firms manage insurance risk across properties and projects. The company recently raised $15M in Series B funding and has scaled to over 25,000 real estate properties and construction projects across more than 2.5 billion square feet in the United States.

Key Features:

  • The Jones Network: Database of pre-populated insurance certificates and contacts from over 30,000 vendors speeds up construction prequalification and procurement.
  • AI-powered two-phase verification: Machine learning combined with human compliance experts for automated COI processing and compliance validation.
  • Bi-directional ERP integrations: Native connections with Procore, MRI software, Viewpoint Vista, and Building Engines for seamless workflow integration.
  • Insurance policy verification: Advanced feature that flags and interprets exclusionary language in insurance policies to mitigate costly third-party claims.
  • Automated gap resolution: System identifies compliance issues and triggers detailed email requests for updated certificates with specific coverage explanations.

Pros:

  • Industry-specific design tailored for real estate and construction compliance needs
  • Fast COI reviews
  • Strong integration capabilities with major construction and property management platforms
  • Claims a 90%+ audit accuracy rate with comprehensive service-level agreements

Cons:

  • Focused on real estate and construction industries and lacks versatility for other sectors
  • Limited track record with less established market presence compared to legacy providers
  • No self-service option available, requiring full-service engagement

5. Billy – Best for Construction Integration With Procore

Website: https://billyforinsurance.com/

Best For: Construction companies already using Procore that need seamless COI compliance integration within their existing project management workflows.

Billy is an all-in-one construction insurance platform designed specifically to simplify COI management in the construction industry. The company focuses on construction-specific workflows and offers tailored solutions that align with project timelines and compliance requirements. Billy is trusted by ENR’s top 20 General Contractors, Home Builders, and owners to track subcontractor insurance requirements and manage compliance in real-time.

Key Features:

  • Procore side panel integration: Two-way integration that syncs COI compliance data directly within the Procore dashboard with real-time updates and automated alerts.
  • ProcorePay workflow integration: Embeds compliance tasks into payment workflows, preventing payments to non-compliant vendors.
  • Construction-specific document management: Handles COIs, surety bonds, W-9s, and business licenses all in one centralized platform.
  • Fast COI audit process: Professional insurance experts complete COI reviews within 24 business hours with comprehensive compliance verification.
  • Multi-platform ERP connections: Integrates with Sage 300, Viewpoint Vista, JD Edwards, CMiC, Autodesk, and DocuSign for seamless financial operations.

Pros:

  • Purpose-built for construction industry workflows and project management needs
  • Strong Procore integration allows compliance management without leaving familiar
  • Users report up to 80% time reduction through automation processes and integrations
  • Dedicated customer support with a comprehensive onboarding process led by industry experts

Cons:

  • Limited to the construction industry, lacking versatility for other business sectors
  • May require initial setup time for full integration with existing construction management systems
  • Newer platform with less established market presence compared to legacy COI tracking providers
  • Customization options may be limited compared to more generalized compliance platforms

6. BCS – Best for Full-Service COI Management

Website: https://www.getbcs.com/

Best For: Best for companies across multiple industries that need comprehensive vendor screening beyond basic COI tracking.

Business Credentialing Services has operated since 2008 as a comprehensive third-party screening and compliance company. BCS is known for being one of the most popular COI tracking companies that combines AI technology with expert review to manage certificates of insurance across multiple industries. The company offers both self-service software and full-service solutions with US-based analysts handling the entire compliance process.

Key Features:

  • AI-powered riskbot technology: First COI tracking company to release an insurance tracking AI agent that reviews both certificates and endorsements automatically.
  • Comprehensive vendor network: Database of over 78,000 active vendors with pre-verified insurance profiles and compliance history.
  • Full-service analyst support: US-based insurance experts collect, review, and correct documents while tracking expiration dates and compliance changes.
  • Multi-industry integration: Connects with Procore, MRI, Yardi, and other enterprise systems through open API for real-time data synchronization.
  • Complete credentialing suite: Beyond COI tracking, handles vendor licenses, W-9 verifications, financial background checks, and safety compliance.

Pros:

  • Clients report saving 15–20 hours per week on compliance management through automation and full-service support
  • 95% client retention rate with US-based customer service and multilingual analyst support
  • Free version available for small companies with limited budgets along with scalable enterprise options
  • Unlimited users at no extra cost with both self-service and full-service options

Cons:

  • Full-service implementation can take 6–8 weeks compared to faster self-service alternatives
  • Comprehensive feature set may be overwhelming for companies with simple COI tracking needs
  • Premium pricing for full-service options may exceed budgets for smaller organizations

7. C2COI – Best for Budget-Conscious Small Businesses

Website: https://c2coi.com/

Best For: Small contractors, insurance brokers, and property managers who need basic COI tracking functionality without enterprise-level complexity or pricing.

C2COI is a user-friendly, cloud-based certificate of insurance management and tracking system designed to simplify COI tracking across industries. The platform is a cost-effective SaaS solution that supports ACORD-form uploads and delivers essential notifications to help businesses avoid audit risks. C2COI was built by contractors for contractors, insurance brokers, property managers, and other industries looking for affordable compliance solutions.

Key Features:

  • ACORD support: Handles standard industry certificate formats with automated document processing and upload capabilities.
  • Dashboard overview: Centralized view of all business partners’ COI information with detailed policy tracking and search functionality.
  • Automated notifications: Configurable alerts for expiring policies that notify both users and their business partners about upcoming renewals.
  • Multi-industry coverage tracking: Manages general liability and other requisite insurance types across contractors, property managers, and vendors.
  • 14-day free trial: No-commitment trial period allows businesses to test functionality before purchasing.

Pros:

  • Cost-effective pricing structure designed for budget-conscious small businesses and contractors
  • Simple, intuitive interface that requires minimal training for new users.
  • Quick setup process with immediate access to basic COI tracking functionality
    24/7 online access to certificate validity records and compliance status

Cons:

  • Limited advanced features compared to enterprise-focused platforms
    Basic automation capabilities without sophisticated AI technology for document processing
  • Fewer integration options with major construction management or ERP systems
  • No mention of dedicated customer support or professional services beyond software access

COI Tracking Software Comparison Table

Choosing the right COI tracking software depends on your specific business needs, budget, and technical requirements. This comparison table highlights the key differences between leading platforms to help you make an informed decision.

Platform Best For AI Features Integration Options Key Differentiator
CertFocus by Vertikal RMS Enterprise companies looking to eliminate manual COI processing and reduce compliance risks Hawk-I AI technology for automated COI review and compliance assessment ERP systems (open API), real-time data transfer to internal management systems Only platform with 90%+ compliance rates across more than 25 industries with proven AI capabilities
MyCOI High-volume certificate management across multiple industries illumend AI for flagging expired certificates and automated renewals Cloud-based platform with basic API connections 15+ years experience with 80% admin time reduction claims
SmartCompliance Multi-industry businesses needing customizable workflows Outdated OCR technology for document digitization and data extraction FranConnect, BILL, Azure AD, Okta, Procore Technologies via API Extensive industry adaptability with detailed analytics and reporting
Jones Real estate and construction companies using Procore AI-powered two-phase verification with machine learning algorithms Native Procore, MRI Software, Viewpoint Vista, Building Engines integrations The Jones Network with 30,000+pre-verified vendor insurance profiles
Billy Construction teams requiring seamless Procore integration Basic AI for automated compliance gap identification and alerts Deep Procore integration, Autodesk, CMiC, DocuSign, Sage 300, JD Edwards Construction-specific workflows with Procore Side Panel for real-time sync
BCS Organizations wanting full-service compliance management Riskbot AI agent technology for reviewing certificates and endorsements Procore, MRI, Yardi integrations plus open API for custom connections 78,000+ vendor networks with US-based analyst support and multilingual services
C2COI Budget-conscious small businesses and contractors Basic automated notifications and ACORD-form processing Limited integration options compared to enterprise platforms Most affordable option with 14-day free trial and simple setup process

How To Choose the Right COI Management Platform

You need to match your business requirements with the right platform features to avoid expensive mistakes. The wrong choice can lead to outgrown systems, integration headaches, and vendor insurance compliance gaps that put your project at risk.

Start by evaluating these factors when comparing COI tracking platforms:

  • Certificate volume and complexity: High-volume operations benefit from advanced AI integrations like CertFocus by Vertikal RMS and its Hawk-I technology, while smaller businesses can succeed with basic and more affordable platforms like C2COI.
  • Industry-specific needs: Construction companies tend to require specialized integrations with Procore or similar project management tools, which makes platforms like Billy or Jones more suitable than general-purpose solutions.
  • Integration requirements: Consider whether you need native ERP connections, real-time data synchronization, or basic standalone functionality based on your existing software ecosystem.
  • Support and service level preferences: Decide if you want full-service management where experts handle everything, self-service software you manage internally, or hybrid approaches that combine automation with human oversight.
  • Implementation timeline and resources: Some platforms offer immediate setup while others require weeks of configuration, so factor in your urgency and available technical resources.
  • Budget constraints and ROI expectations: Balance upfront costs against long-term value, considering that advanced automation can pay for itself through reduced administrative time and improved compliance.
  • Scalability for future growth: Choose platforms that can accommodate expanding vendor networks, additional projects, and evolving compliance requirements without requiring system changes.

The best platform completely eliminates your current pain points while competitors only reduce them.

COI Software ROI and Cost Considerations

Manual COI tracking drains your budget through hidden costs that add up fast. Research from Harvard Business Review found that manual data input causes workers to spend up to 50% of their time searching for and correcting inaccuracies.

That means that a compliance manager earning $80,000 per year will burn through up to $40,000 worth of time on tasks that COI tracking software like CertFocus by Vertikal RMS handles automatically. Project delays from lapsed subcontractor insurance and claims from coverage gaps cost exponentially more than any software investment.

Companies using advanced platforms like CertFocus by Vertikal RMS eliminate up to 90% of manual processing time, while even basic solutions like C2COI cut the administrative burden significantly. In fact, a Microsoft study found that organizations that embrace automation technologies achieve a 248% three-year ROI and payback periods of less than six months.

Full-service providers like BCS can even replace entire compliance teams with expert analysts, justifying the cost. Include setup fees, data migration, and training time when calculating your total investments.

What Features Should COI Tracking Software Have?

The right COI tracking features determine whether your software streamlines operations or creates new headaches. Essential capabilities handle basic certificate management, while advanced features like AI automation separate leading platforms from basic alternatives.

Look for these core features when evaluating COI tracking platforms:

  • Automated certificate collection and renewal reminders: The platform should chase down certificates for you and alert vendors before policies expire, eliminating manual follow-up calls and emails.
  • Advanced technology for document processing: High-end systems like CertFocus by Vertikal RMS automatically extract data from uploaded certificates, while basic platforms require more manual data entry. A Forrester study found that companies involved in high-volume processing save 200 hours per year through automation, with some organizations reporting up to 11,000 hours saved.
  • Real-time compliance monitoring: Instant alerts when coverage gaps appear, with clear identification of specific deficiencies like inadequate limits or missing endorsements.
  • Centralized document storage: Cloud-based repository that organizes all certificates, requirements, and vendor information in one location accessible 24/7
  • Customizable insurance requirements: Ability to set specific coverage types, limits, and endorsements for different vendor categories and project types.
    Integration capabilities: Native connections with your existing systems, like Procore, ERP platforms, or accounting software prevent duplicate data entry.
  • Automated compliance verification: The system should compare certificate details against your requirements and flag discrepancies automatically rather than requiring manual review.
  • Vendor communication tools: Built-in messaging systems and professional notifications that maintain relationships and confirm compliance.
    Reporting and analytics: Comprehensive dashboards showing compliance rates and risk exposure across your vendor network.
  • Mobile access: Field teams need to verify compliance status and access certificates from job sites without returning to the office.

Frequently Asked Questions About COI Tracking Software

CertFocus by Vertikal RMS is known for being one of the most accurate certificate tracking platforms thanks to its Hawk-I AI technology that automates certificate review and compliance assessment. Organizations that switch to CertFocus by Vertikal RMS routinely see their compliance rates jump from under 60% to over 90%.

BCS provides US-based customer support with multilingual analysts and dedicated account management. CertFocus by Vertikal RMS offers expert insurance professionals for guidance, while Billy provides comprehensive onboarding with industry-specific construction expertise.

Yes, leading platforms integrate with major construction software. Billy has Procore integration with side panel functionality, Jones connects with Procore and MRI Software, while Vertikal RMS integrates with ERP systems through open APIs and will integrate with Procore by the end of 2025.

COI tracking software costs range from $100 per month for basic platforms to thousands for enterprise solutions like CertFocus by Vertikal RMS, though CertFocus provides better ROI through higher compliance rates and reduced manual processing.

C2COI has the simplest interface for basic tracking needs, while SmartCompliance provides modern design with intuitive navigation for multi-industry businesses requiring customizable workflows.

CertFocus by Vertikal RMS has compliance rates of up to 99% thanks to its advanced Hawk-I artificial intelligence technology.

All major COI platforms send automated renewal notifications. CertFocus by Vertikal RMS tracks expiration dates with smart request systems, while BCS automates outreach before policy lapses happen.

CertFocus by Vertikal RMS leads with Hawk-I AI technology for automated certificate processing. BCS has a riskbot AI agent, while myCOI uses Illumend AI for compliance management.

Billy specializes in construction with native Procore integration and industry-specific workflows. CertFocus by Vertikal RMS handles enterprise construction operations through advanced AI automation and ERP system connections.

Ready to Rise Above Risk?

Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

Ready to Rise Above Risk?

Additional Insured vs. Named Insured: Complete Coverage Guide

Choosing between option a and b - opposite signs making choice between two options

News / Additional Insured vs. Named Insured: Complete Coverage Guide

Additional Insured vs. Named Insured: Complete Coverage Guide

Choosing between option a and b - opposite signs making choice between two options

Most contractors will hand you a certificate of insurance and claim you’re protected, but there’s a huge difference between being named insured, additional insured, or just a certificate holder. Named insured owns the policy and pays the premium, while additional insured gets coverage extended to it without paying a premium. Those with certificate holders only status get a piece of paper and zero protection against third-party liability.

The distinction matters because when contractors cause accidents and people get hurt, additional insured gets legal defense and claim payments, while certificate holders have to hire their own legal counsel and pay to defend claims resulting from activities of subcontractors, suppliers and vendors. The average construction dispute value globally reached $52.6 million in 2021, showing just how expensive this litigation can be.

CertFocus by Vertikal RMS automatically reviews COIs and required endorsements to confirm you have actual additional insured coverage instead of just worthless conditional language that has no value when you need it most.

What’s the Difference Between Additional Insured and Named Insured?

The named insured owns the insurance policy, while the additional insured gets coverage extended to it under the named insured’s policy. The named insured acquires the policy and pays for it, while the additional insured gets added to the policy later to extend the protection offered by the policy. The additional insured does not own or have any control over the policy.

Named insured parties have the authority to cancel the policy, change coverage limits, and make modifications, while additional insureds have no such authority.

Named Insured Definition and Rights

Named insured is the person or company that owns the insurance policy and is identified on the declaration page of the policy form. When you buy insurance, you become the named insured. This gives you complete control over everything about the policy, including:

  • Coverage amounts
  • What’s covered
  • Who gets added
  • When to cancel

You also get all the responsibilities that come with owning the policy. You pay all the premium and make all the decisions about coverage. If multiple people are named insureds on the same policy, then the first person listed usually gets the most authority over managing everything. You have direct communication rights with the insurance company and can contact them with questions about claims or coverage.

Additional Insured Definition and Protection

Additional insured gets extended coverage under someone else’s insurance policy without paying premiums or controlling the policy. You get added through special paperwork added to the named insured’s policy, called endorsements. The additional insured endorsement spells out exactly what protection you get and when you get it. This coverage usually only applies when claims come from the named insured’s work that involves your business.

You don’t pay any premium for getting additional insured protection, but you also don’t get to make any decisions about the policy. You can’t change coverage amounts or control how claims get handled. But the good news is that additional insureds get full defense coverage and can receive claim payments just as if they owned the policy themselves when covered incidents happen. Most business contracts require contractors to add you as an additional insured because it transfers their liability risks to their insurance carrier instead of you and your carrier.

Is a Certificate Holder the Same as an Additional Insured?

Certificate holder and additional insured are completely different things with different protection levels. These certificate of insurance basics determine whether you get actual coverage or just the evidence of coverage in the form of the COI. Being a certificate holder means someone gave you a copy of their insurance certificate, which is basically a piece of paper showing they have insurance. Being an additional insured means you’re actually covered under their policy and can file claims when a loss occurs.

The most important difference to keep in mind is that certificate holders get zero protection from the insurance policy. You’re just holding a document that proves someone else has coverage. This is huge when accidents happens and a loss occurs.

For example, let’s say a contractor’s faulty electrical work causes a fire that injures a customer in your building. The injured customer sues both you and the contractor for damages. If you’re just the certificate holder, then you have to defend the claim yourself with your own insurance coverage and lawyers. The contractor’s insurance will protect them, but they have no obligation to you. However, if you’re an additional insured on the contractor’s policy, their insurance will defend you in that lawsuit and pay any settlements or judgments against you.

What You Get Certificate Holder Additional Insured
Insurance Coverage None, but confirms the contractor has coverage Full liability coverage
Can File Claims No Yes
Legal Defense None provided Insurance defends you
Costs You Money No Cost No Cost
Protection When Contractor Causes Damage No, the contractor’s insurance only covers the contractor for the damage caused by them Yes, plus you get covered for defense costs if sued over their work
When Third Parties Sue You You defend yourself The contractor’s insurance defends you
Contract Value Confirms the contractor has protection Confirms the contractor has protection plus extends coverage to you
What It Really Means You know they have coverage to support their agreement to provide indemnity in the event of damage caused by them You’re covered by their insurance when lawsuits involve damage caused by them

What Does It Mean if I’m an Additional Insured on Someone’s Insurance Policy?

Being additional insured means you get extended liability coverage under someone else’s insurance policy without paying for it or owning the policy. You essentially become a beneficiary of their insurance when claims arise from their work or operations involving your business. This coverage kicks in when third parties sue you for incidents related to the policyholder’s activities.

The coverage scope usually includes defense costs and claim payments when lawsuits name both you and the policyholder for the same incident. For example, if a contractor’s work causes an accident and an injured party sues both of you, the contractor’s insurance defends and covers you as additional insured. However, this protection only applies to claims arising from the contractor’s work, not your own separate business activities.

You gain the right to file claims directly with their insurance company when incidents happen. You don’t have to wait for the policyholder to deal with things, as you can just contact the insurer directly and demand defense coverage when lawsuits hit. The insurance company has the same duty to defend you as it does its own policyholders for qualifying claims.

This protection saves you from using your own insurance for contractor-related incidents, especially if you also have primary and noncontributory coverage. If a contractor causes $500,000 in damage that leads to lawsuits against you, their insurance handles everything instead of your policy taking the hit. U.S. commercial liability costs totaled $347 billion in 2021, with small businesses bearing almost 50% of these costs despite representing a smaller portion of the economy, according to a study from the U.S. Chamber of Commerce Institute for Legal Reform. That makes it hard to overstate how important it is to have adequate protection.

Certificate Holder vs. Additional Insured: When You Need Each

Figuring out whether you need certificate holder or additional insured status depends on how risky the work is and how much trouble you could get into if something goes wrong. For simple, low-risk jobs, a certificate of insurance is usually good enough. For risky work that could get you sued, you’ll want additional insured protection so your contractor’s insurance covers you, too.

Think of it this way: if a contractor is just delivering products to your office, then certificate holder status works fine. If they’re doing construction work where someone could get hurt, then being added as an additional insured on the contractor’s general liability insurance policy can help you avoid getting hit with lawsuits. Just an average slip and fall claim costs $20,000, with some bodily injury claims reaching astronomical amounts that could devastate contractors and your business without proper coverage.

When To Request Certificate Holder Status

Certificate holder status works great for low-risk jobs where you mainly just want proof that the contractor has insurance. This covers things like office cleaning or basic maintenance, where not much can go wrong. You get a document showing they have coverage, which fulfills your contractual requirements and gives you peace of mind.

You’ll also use certificate holder status for routine business relationships where the contract says you need insurance proof, but the work isn’t that risky. Professional services, consultants, and suppliers tend to fall into this category as it relates to general liability insurance. Their work doesn’t create much risk for your business for bodily injury or property damage, so you just need to know they can handle their own problems.

When To Require Additional Insured Status

You need additional insured protection when contractor work is risky enough that you could get sued alongside them. Construction projects and anything involving heavy equipment or lots of people around definitely need additional insured coverage. When contractors working at your organization do things that could hurt someone, you want their insurance to protect you from lawsuits.

You should also demand additional insured status when your contractor insurance requirements make you responsible for what they do, or when local rules require it. Big commercial projects or government contracts usually fall here. This protection keeps contractor problems from impacting your insurance costs and gives you direct help with defense costs when lawsuits arise.

How Do I Know if I Should Be Additional Insured or Just Certificate Holder?

Choosing between certificate holder and additional insured status starts with honestly assessing how much risk the contractor’s work creates for your business. Look at what could go wrong and who might get sued if it does. High-risk activities like construction or anything involving heavy equipment almost always justify additional insured requirements. Low-risk work like consulting or basic office services is usually okay with just certificate holder verification.

Use this framework to decide whether you need certificate holder or additional insured status based on your specific situation and risk level. The higher the risk and complexity, the more you need additional insured protection instead of just certificate holder status.

Situation Certificate Holder Additional Insured
Where They Work Away from your place or quick visits Performed primarily at your location
How Risky Safe office work or consulting Construction or dangerous equipment
Contract Size Under $50,000 or routine work Over $50,000 or complex projects
Public Around Few people around Lots of customers or visitors
Equipment Used Basic, low-risk equipment Heavy machinery or hazardous materials
How Long Quick jobs or one-time work Long-term relationships
Extra Cost No cost to the contractor Potentially a small fee for the contractor
Your Protection See evidence that the contractor has coverage Get covered by the contractor’s insurance when you’re sued

Understanding Different Types of Named Insured

Not all named insured parties get the same rights and responsibilities under insurance policies. You might have multiple people listed as named insured on the same policy, but they don’t all get the same level of control. Some get more authority than others, and some get added later with different privileges than the original policyholder.

First Named Insured vs. Secondary Named Insured

First named insured is the person listed first on the policy who gets the most control and responsibility. This person is usually the one who bought the policy and pays the premiums. They get all the renewal notices and have direct authority to communicate with the insurance company. The first named insured also receives notice of cancellation when the insurance company elects to cancel the policy.

Secondary named insurance gets the same coverage protection but with less control over policy management. They can usually make some changes to the policy and receive coverage benefits, but the first named insured holds primary responsibility for major decisions. If you and your business partner both own a company, you might both be named insured, but whoever is listed first typically handles the insurance decisions.

Additional Named Insured vs. Additional Insured

Additional named insureds enjoy full policy rights and can make changes to coverage, while additional insureds only get protection without policy control. Additional named insured parties can modify the policy, receive all policy correspondence, and share responsibility for premium payments. They’re essentially co-owners of the policy.

Additional insureds just get protection when incidents happen, but they can’t change anything about the policy. They can’t cancel coverage or make decisions about claims. Additional named insurance is like being a co-owner of a car, while additional insured is like getting permission to drive it, but not being able to sell it. Your contracts should require that your company be added as an additional insured, not an additional named insured.

What Are the Risks of Adding Someone As an Additional Insured to My Policy?

Adding people or contractors as additional insureds to your policy creates a few risks that can cost you money and complicate your insurance coverage. While it helps your business relationships, it also means other companies can make claims against your insurance for incidents you didn’t cause. You need to understand what you’re getting into before you start adding contractors to your policy as additional insureds.

Here are the main problems you might run into when adding additional insured parties:

  • Your insurance gets more expensive: Insurance companies usually charge extra fees for each additional insured endorsement, typically between $25 and $150 per year per contractor. Most importantly, your insurance premiums will go up if any of these contractors make claims on your insurance policy.
  • Other companies’ problems become your problems: Additional insured contractors can file claims against your policy even when you had nothing to do with what went wrong. Their bad safety habits or risky business decisions could end up causing your insurance carrier to spend time and money investigating claims and could result in an increase in your insurance premiums.
  • Everything gets more complicated: When multiple companies have coverage under different policies, it can be difficult to figure out who pays for what. Insurance companies might fight about which policy should handle a claim, which slows everything down and creates legal headaches nobody wants.
  • More paperwork and tracking headaches: You have to keep track of all these endorsements, confirm they stay current, and update them when contracts change. CertFocus by Vertikal RMS automates this tracking by monitoring all your additional insured requirements and sending alerts when endorsements are deficient or need updates.

Additional Insured Coverage by Insurance Type

Not all insurance types offer additional insured protection in the same way, and some don’t offer it at all. General liability insurance provides the most common additional insured coverage that most contractors use. Professional liability and workers’ compensation have different rules and limitations that affect when and how you can get additional insured status.

Additional Insured on General Liability Insurance

General liability insurance provides the most straightforward additional insured coverage that protects you from third-party lawsuits related to the contractor’s work. And this protection is not particularly expensive, as contractors pay an average of $82–142 for agents or brokers to issue additional insured endorsements for general liability insurance, with 61% of construction businesses paying less than $100 per endorsement, according to Insureon.

This coverage kicks in when someone gets injured or property gets damaged because of the contractor’s activities, and they sue both you and the contractor. The contractor’s general liability insurance will defend you and pay settlements or judgments when you’re named in these lawsuits.

Furthermore, there are different types of general liability additional insured endorsements that provide varying levels of protection:

  • CG 20 10 (Ongoing Operations): Covers you only while the contractor is actively performing work, but protection ends when the job is complete.
  • CG 20 37 (Completed Operations): Protects you after the contractor finishes their work, covering claims that arise from defects or problems discovered later.
  • CG 20 33 (Ongoing and Completed Operations): Provides the broadest protection by covering you both during the work and after completion.

Additional Insured on Professional Liability and E&O Insurance

Professional liability and errors and omissions insurance almost never offer additional insured coverage because these policies protect against professional mistakes rather than general accidents. When additional insured coverage is available on professional liability policies, it usually only applies to very specific situations where you might get sued for the professional’s advice or services. Most professional liability policies exclude additional insured coverage entirely.

Industries like architecture, engineering, and consulting sometimes provide limited additional insured coverage for clients, but the protection is much narrower than that of additional insured status on general liability coverage. The coverage usually only applies when you get sued specifically for the professional’s errors or omissions in their work for you.

Additional Insured on Workers’ Compensation

Workers’ compensation insurance traditionally doesn’t offer additional insured coverage because it’s designed to cover the policyholder’s own employees, not outside parties. However, some states allow limited additional insured coverage on workers’ compensation policies when you might be held responsible for injuries to the contractor’s employees. This coverage protects you when injured workers sue you directly instead of just filing workers’ compensation claims.

Additional Insured vs. Additional Interest: Key Differences

Additional insureds get actual liability coverage under someone else’s policy, while additional interest just gets notified about policy changes without any coverage benefits. You want additional insured status when you need protection from lawsuits, but additional interest works fine when you just need to know if someone’s insurance gets canceled.

These are the main differences between additional insured and additional interest:

Aspect Additional Insured Additional Interest
Coverage Provided Full liability protection No coverage at all
Claims Rights Can file claims and get defense Cannot file claims
Notifications May receive policy change notices Always receives policy notices
Cost to Policyholder Small endorsement fee Usually free
Protection Level Substantial lawsuit protection Only notification rights
Common Users Contractors, lessees, business partners Lenders, landlords, equipment owners
Purpose Transfer liability risk Monitor policy status

Common Additional Insured Mistakes To Avoid

Many businesses think they have additional insured protection when they actually don’t because of common mistakes in how endorsements get set up or verified. These errors can go unnoticed until after claims happen, which would leave companies exposed to lawsuits they thought were covered. Construction defect litigation is expected to rise in 2025 due to the ongoing skilled labor shortages, according to a Seyfarth Shaw report, so it pays to be well-protected.

Avoid these mistakes when confirming you have additional insurance status:

  • Accepting vague blanket wording: Generic certificate language like “additional insured as required by contract” provides no actual protection because it doesn’t confirm specific endorsements exist on the policy. In some instances, reliance on additional insured status by a blanket policy endorsement is deemed acceptable to alleviate the amount of effort required for validating coverage
  • Missing coverage for completed operations: Many additional insured endorsements only cover ongoing work, leaving you unprotected from claims that arise after the contractor finishes the project.
  • Wrong endorsement timing: Adding additional insured status after work begins or claims are made provides no protection because endorsements only cover incidents that happen after the additional insured status has been established.
  • Failing to verify endorsement existence: Certificates can show additional insured status without the actual endorsement being added to the policy, creating a false sense of security.
  • Incorrect certificate holder information: Small errors in company names or addresses on endorsements can void protection when claims are filed.
  • Assuming all policies include additional insured: Some insurance types like professional liability rarely offer additional insured coverage, but contractors might not realize this limitation.

Additional Insured Wording on Certificate of Insurance

Certificate descriptions must contain specific additional insured language that confirms that actual endorsements exist on the policy rather than just indicating potential coverage. Vague or conditional language creates dangerous coverage gaps that leave you unprotected when claims happen. Verify the following language when reviewing your additional insured coverage:

  • Proper additional insured language: Look for specific statements like “Additional Insured per endorsement” or “Additional Insured as respects operations performed for the certificate holder” that confirm active coverage. Many contracts also include waiver of subrogation requirements alongside additional insured status.
  • Required certificate elements: Verify that additional insured language names your company specifically and references the coverage types where endorsements apply.
  • Dangerous conditional language: Avoid certificates stating “additional insured if required by contract” or “additional insured may apply” because these phrases indicate that the endorsements might not actually exist.
  • Coverage scope verification: Check that descriptions specify whether protection applies to ongoing operations, completed operations, or both types of coverage.
  • Endorsement from references: The best certificates include specific endorsement form numbers like “CG 20 10” or “CG 20 37” that confirm exactly which additional insured coverage applies.

How CertFocus by Vertikal RMS Manages Additional Insured Verification

CertFocus by Vertikal RMS automates the complex process of verifying additional insured status across all your contractor relationships through AI-powered certificate analysis and continuous compliance monitoring. The platform eliminates the need to manually review certificates by automatically detecting additional insured language, verifying endorsement accuracy, and tracking compliance requirements across different insurance coverage types.

Automated Additional Insured Detection

CertFocus by Vertikal RMS uses Hawk-I artificial intelligence to scan incoming certificates and identify additional insured language, flagging documents that lack required endorsements or contain vague wording. The AI system reads complex insurance terminology and recognizes valid additional insured provisions even when different insurance companies use varying language or formatting. This prevents false approvals or certificates that appear to show additional insured status without actual endorsement backing.

Compliance Tracking Across Insurance Types

CertFocus by Vertikal RMS monitors additional insured requirements across multiple insurance types simultaneously, confirming that contractors are providing complete protection rather than partial coverage. The system tracks general liability, auto liability, and other coverage types that require additional insured endorsements. This comprehensive monitoring prevents the common problem of assuming that complete coverage exists when only some policies include additional insured status.

The platform manages renewal tracking and expiration monitoring for all required coverages, sending automated alerts before coverage lapses. CertFocus by Vertikal RMS maintains detailed records of coverage effective dates and policy renewal cycles to prevent coverage gaps that could expose your business to liability risks.

Cost Impact of Additional Insured Endorsements

Some insurance companies charge anywhere from $25 to $150 per additional insured endorsement per year, with costs varying based on coverage types and risk levels. Professional liability and specialty coverages usually cost more for additional insured endorsements than standard general liability policies, but are rarely required. These fees represent a small fraction of total insurance costs but can add up when multiple contractors require endorsements.

The real cost comes from claims made by additional insured parties that affect your loss history and future premium rates. The administrative costs for managing multiple endorsements and verifying compliance can also take up a significant amount of time without automated systems. CertFocus by Vertikal RMS reduces these administrative costs by automating endorsement tracking and verification processes.

Frequently Asked Questions About Additional Insured Status

The Named Insured is the person or company that owns the insurance policy and appears first on the policy documents. They pay premiums, make coverage decisions, and have complete control over policy terms and modifications.

Yes, you can be an additional insured on multiple policies from different contractors or business partners. Each additional insured endorsement provides separate protections for activities related to that specific relationship or contract.

No, additional insureds don’t pay premiums for the coverage they receive. The named insured who owns the policy pays all premiums, including any endorsement fees for adding additional insured parties.

Additional insured coverage lasts as long as the endorsement remains active on the policy. Coverage usually ends when the underlying policy expires, gets canceled, or when the endorsement gets removed.

Yes, the named insured can cancel the additional insured endorsements during the policy period, though some states require advance notice. Endorsements also automatically cancel when the underlying policy expires or gets canceled.

Primary insured refers to coverage that pays first before other insurance policies apply. Secondary insured means the coverage only pays after other applicable insurance has been exhausted or when no other coverage exists.

Vendors should be additional insured when they need liability protection from their work activities, based on the vendor insurance specifications. Certificate holder status only provides proof that they have insurance without extending any coverage benefits to you.

No, certificate holders cannot file claims on the policy because they receive no coverage benefits. Only named insured and additional insured parties can file claims and receive coverage under insurance policies.

Additional interest means you receive policy notifications and cancellation notices but get no coverage benefits. This status helps monitor policy status without providing liability protection like additional insured coverage does.

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What is a Certificate of Insurance (COI)? Complete Guide 2025

Female risk manager types on laptop with floating documents surrounding the area as graphic treatment

News / What is a Certificate of Insurance (COI)? Complete Guide 2025

What is a Certificate of Insurance (COI)? Complete Guide 2025

Female risk manager types on laptop with floating documents surrounding the area as graphic treatment

A certificate of insurance provides evidence that a business or individual has active insurance coverage. You may request and receive this document from an insurance provider to verify that specific policies exist and remain current. COIs protect companies from liability risk exposure when working with contractors, vendors, and service providers who could cause property damage or injuries during business operations. Construction had the most fatalities of any industry in 2023, with 1,075 of them according to the Bureau of Labor Statistics, showing why being properly insured is so important.

CertFocus by Vertikal RMS transforms traditional COI management with Hawk-I artificial intelligence technology that processes certificates within minutes rather than days. Unlike manual tracking systems that rely on spreadsheets and email follow-ups, automated COI platforms prevent coverage gaps and maintain continuous compliance across all vendor relationships. Our clients have gone from compliance in the low 40s to over 90% compliance after signing up for CertFocus by Vertikal RMS.

This guide covers everything from basic COI terminology to advanced digital management strategies that leading companies use in 2025.

What Is a Certificate of Insurance (COI)?

A certificate of insurance is a document showing evidence that a business or individual has active insurance coverage. You get this document from an insurance carrier, agent, or broker to verify that specific insurance policies exist and remain current. COIs are extremely important business documents that protect companies from liability risks when working with contractors, vendors and suppliers.

COIs are critical when you hire outside contractors for construction projects or engage vendors for professional and non-professional services. The certificate shows coverage types, policy limits, effective dates, and identifies who receives protection under the policy. Project managers use COIs to verify that subcontractors carry adequate insurance before allowing work to begin, which reduces the financial exposure for the hiring company.

CertFocus by Vertikal RMS transforms COI management through AI-powered automation, eliminating manual tracking tasks that consume hours of administrative time. Unlike traditional spreadsheet systems, CertFocus by Vertikal RMS processes certificates instantly using Hawk-I technology, alerting you before coverage expires and maintaining continuous compliance across all vendor relationships.

What Does COI Stand For in Business?

COI stands for “Certificate of Insurance” in business terminology. This acronym is universally recognized across all industries as proof that a company or individual maintains active insurance coverage, though you’ll also run into variations like “cert of insurance” or simply “insurance certificate”. These documents contain specific information fields including policyholder details, coverage types, policy numbers, and effective dates.

Business professionals use COIs as risk management tools rather than actual insurance contracts. The certificate holder gains assurance that the named insured carries appropriate coverage for specific activities or locations. COI requests usually specify minimum coverage amounts, required endorsements, and naming requirements that vendors must meet before contract approval.

Certificate of Insurance vs. Insurance Policy

Aspect Certificate of Insurance (COI) Insurance Policy
Purpose Proves evidence that coverage exists Provides actual insurance protection
Length Usually a one-page summary document Multi-page contract with detailed terms
Legal status Evidence of coverage only Legally binding insurance contract
Coverage details Basic information Complete terms and conditions
Claims authority Cannot be used directly for claims processing authority Governs all claim decisions
Modification rights Cannot change coverage Contains amendment procedures
Validity period Aligns with underlying insurance policies. Remains valid for the entire policy term
Cost Free or low cost Requires premium payment

Certificates of insurance document existing coverage but don’t create new insurance protection. The actual insurance policy contains complete terms, conditions, exclusions, and coverage details that govern how all claims are handled. COIs only provide insurance information to show that coverage exists without revealing policy specifics or limitations.

This distinction creates significant business implications when companies incorrectly assume that having a COI means they have complete protection. For example, a construction company hiring a roofing contractor might receive a COI showing general liability coverage but remain unaware that the policy excludes work above three stories.

The certificate appears valid, while actual coverage gaps expose the hiring company to severe risks. CertFocus by Vertikal RMS addresses this challenge by automatically verifying coverage adequacy against requirements contained in underlying agreements.

Understanding COI Acronyms and Terms

Certificate of insurance documentation uses specific terminology that affects compliance and risk management decisions. Without understanding these acronyms, you’ll have a hard time understanding what certificates mean and communicating requirements clearly with vendors. These are the top COI terms and acronyms you need to be familiar with:

  • Certificate of Insurance (COI): The standard document that provides evidence that active insurance coverage exists for a specific business or individual.
  • Additional Insured (AI): Coverage extension that protects named parties under someone else’s insurance policy.
  • Waiver of Subrogation (WOS): Legal provision that prevents insurance companies from pursuing recovery against named parties after paying a claim.
  • Primary and Non-Contributory (P&NC): Insurance language that makes the policy pay claims first without seeking contribution from other coverage sources.
  • Commercial General Liability (CGL): Standard business liability coverage that protects against third-party bodily injury and property damage claims.
  • Workers’ Compensation (WC): Mandatory coverage in most states that provides benefits for employee injuries that happen during work activities.
  • Auto Liability (AL): Coverage for vehicle-related incidents that happen during business operations. 
  • Umbrella Coverage (UMB): Additional liability protection that extends beyond underlying policy limits. 

Do I Need a Certificate of Insurance?

Businesses need certificates of insurance to protect themselves from financial liability when working with external parties. Without proper COI verification, companies expose themselves to potential lawsuits, property damage claims, and regulatory violations that can cost millions of dollars. Construction injuries cost $11.5 billion annually, according to the Bureau of Labor Statistics. Risk management professionals use COI as the first line of defense against contractor-related incidents.

Legal experts strongly advocate for COI verification as an essential risk management practice. Research from the American Bar Association emphasizes that proper certificate documentation is extremely important for assigning liability and verifying coverage, which protects businesses from unexpected exposure when working with contractors.

CertFocus by Vertikal RMS automates COI collection and verification, cutting administrative work in assuring that critical coverage requirements are met. The system tracks expiration dates automatically and sends renewal reminders, stopping coverage gaps that create liability exposure. These are some of the reasons why businesses need COIs:

  • Liability transfer: COIs shift financial responsibility from your company to the vendor or contractor’s insurance carrier. For example, when a subcontractor causes property damage or injures someone on your project, their insurance handles the claim instead of your company bearing the cost.
  • Contractual compliance: Most business contracts require specific insurance coverage before work begins. COIs provide documented proof that contractors meet these requirements, protecting you from breach of contract claims while maintaining project continuity. 
  • Regulatory compliance: Many industries mandate COIs for compliance with safety regulations and licensing requirements. Construction projects, healthcare facilities, and government contracts typically require verified insurance documentation before approving vendor relationships.
  • Financial protection: COIs help prevent expensive project delays and legal disputes by confirming that a specific vendor has appropriate coverage before any problems arise. This proactive approach saves companies from pricey litigation and potential bankruptcy when major incidents happen.

What Information Is Included on a COI Form?

Certificate of insurance forms follow standardized formats that present coverage information in consistent locations. The ACORD 25 certificate serves as the industry standard, containing specific fields that insurance professionals and risk managers rely on to verify coverage. Learning about each section of the ACORD 25 form will help you spot potential gaps and confirm coverage meeting minimum requirements.

Policyholder and Certificate Holder Details

The policyholder section shows you who actually owns the insurance policies on the certificate. You’ll see their complete business name, address, and contact information there. Most COI forms put this information in the upper left corner and label it “Insured” or “Policyholder.”

You’ll find certificate holder details in the lower left section. This is you — the person or company receiving the certificate as proof of coverage. You don’t own the insurance, but you get peace of mind knowing the other party has active coverage. If you’re hiring a contractor, leasing property, or requiring insurance from a vendor or supplier, you become the certificate holder as indicated by the certificate holder section of the certificate form.

Getting these details right matters more than most people realize. Wrong names or addresses can kill your protection when you need it most. CertFocus by Vertikal RMS checks policyholder and certificate holder information against your requirements automatically, catching mistakes before they turn into coverage nightmares.

Insurance Coverage Types and Limits

This section shows you the meat of what you’re looking for: what types of insurance the contractor has and how much coverage they carry. You can see policy limits, deductible amounts, and whether the insured has enough protection to handle claims resulting from bodily injury and/or property damage resulting from their work.

  • General liability coverage: Covers third-party injuries and property damage. Typically, commercial general liability policies (CGL) will provide limits between $1 million and $2 million per occurrence.
  • Workers’ compensation: Pays for employee injuries as your state requires. Premiums are determined based on payroll and the risk associated with the underlying business activity.
  • Commercial auto liability: Protects against vehicle accidents during business operations, usually requiring at least $1 million for contractor vehicles.
  • Professional liability: Covers errors or omissions of professional service providers, with limit requirements varying depending on the industry and exposure level.
  • Umbrella insurance: Adds extra liability protection above other policies, often $5 million to $25 million or more, depending on the size of the project and underlying level of risk.

Policy Dates and Certificate Expiration

Policy dates tell you exactly when coverage starts and stops for each type of insurance. You need to pay attention to these dates because they determine whether you have protection during the timeframe of the underlying agreement. Most certificates show you both when the policy starts and when it expires.

Critical Endorsements and Additional Insured Status

Endorsements change standard insurance policies to give you the specific protections your contract requires. It is important to verify that the supplier’s policy has been endorsed to establish insured status for your organization, which extends the contractor’s liability coverage to protect you against third-party claims, including the cost of defending against lawsuits resulting from the supplier’s underlying work.

Primary and non-contributory endorsements make the contractor’s insurance pay first without trying to seek coverage from your policy. Waiver of subrogation endorsements stop insurance companies from seeking compensation from you or your policy after they pay claims. CertFocus by Vertikal RMS automatically checks for these endorsements on every certificate that comes in when such endorsements are required. Without them, you might think you have protection, but find out during a claim that you’re on your own.

When Should You Request a Certificate of Insurance?

You should request a COI whenever you’re working with contractors, vendors, or service providers who could create a liability risk for your business. This includes construction work, property services, repair and maintenance activities, and other business activities performed under your agreements. Because this is such an important risk mitigation procedure, smart companies using best practices collect COIs as a standard part of their vendor onboarding process rather than waiting until problems happen.

Here are some situations when you’ll need to request a certificate of insurance:

  • When hiring contractors: You should collect COIs before any contractor sets foot on your property or starts work. This protects you from liability if they cause resulting from injuries or property damage during the project.
  • When working with vendors and suppliers: Request certificates when working with suppliers who deliver goods to your location or provide services on your premises. Their insurance should cover accidents that happen when they’re working at your facility.
  • When signing property lease agreements: Landlords usually require tenant COIs to protect against liability claims. Tenants should also request certificates from service providers working in leased spaces. 
  • When planning events: Event organizers need COIs from caterers, entertainers, and equipment rental companies before events begin. Venue owners require certificates from event planners to protect against incidents during gatherings.
  • When bidding on government contracts: Federal, state, and local government contracts almost always mandate specific insurance coverage with certificates as proof. You can’t bid on or execute these contracts if you cannot provide documentation showing your insurance coverages meet the minimum requirements for the government contract.

How Do I Get a Certificate of Insurance?

If you need to provide a certificate of insurance as proof of coverage to begin working on a project, then the first thing you need to do is contact your insurance provider and request it. The process usually takes a few minutes to complete once you know what information to provide. Most insurance companies have automated options for requesting and receiving certificates, making it convenient for busy business owners.

Obtaining a COI From Your Insurance Provider

Your insurance agent or broker can generate certificates immediately through their internal computer systems. You’ll need to provide the certificate holder’s name and address exactly as it appears in your contract requirements. Many agents keep commonly requested certificate holder information on file to speed up future requests.

Getting a Certificate of Insurance Online

Most businesses simply generate a certificate of insurance online through their insurer’s portal. All it takes is logging into your account, selecting the policies you need, and downloading the certificates instantly. You can easily generate multiple certificates with different holders without having to call your agent or wait for them to do it for you.

Third-party platforms also offer COI generation services, though you’ll want to verify that these certificates meet your requirements. Some platforms connect directly with insurance companies to pull current policy information, while others require manual data entry that could cause mistakes.

COI Request Process for Businesses

When you need certificates from vendors or contractors, follow this systematic approach to get the documentation you need without delay:

  1. Define your insurance requirements clearly: Specify coverage types, minimum limits, and required endorsements in your contracts before requesting certificates.
  2. Send a formal COI request with detailed specifications: Include your complete company name, address, and any special certificate holder language your contracts may require.
  3. Set clear deadlines for certificate delivery: Give contractors reasonable timeframes, but make certificate submission a requirement before work authorization.
  4. Review certificates immediately upon receipt: Check that coverage types, limits, dates, and endorsements match your requirements exactly. CertFocus by Vertikal RMS automates this entire review process by verifying compliance and catching missing endorsements that manual reviews often miss.
  5. Follow up on deficient or missing certificates: Contact contractors right away when certificates don’t meet specifications or fail to arrive by deadlines.
  6. Track expiration dates and request renewals: Keep an eye on certificate expiration dates. CertFocus by Vertikal RMS automates this tracking, sending renewal requests to ensure that there are no coverage gaps.

How To Request a COI From Vendors and Contractors

When you need certificates of insurance from vendors and contractors, you have to be specific about what you want. Don’t just make a general request — tell them exactly what coverage types, limits, and endorsements your contract requires. Setting clear expectations upfront prevents delays down the road and saves you from the endless back-and-forth communications that slow down your projects.

Here’s how to request certificates of insurance from your vendors and contractors:

  1. Include COI requirements in your initial contract or agreement: Specify the exact coverage types, minimum limits, and required endorsements that must be provided as evidence of coverage before work begins.
  2. Send written COI requests immediately after signing the contract: Don’t wait until the last minute to request certificates, as getting proper coverage to meet contract requirements can take some time.
  3. Provide your complete certificate holder information: Include your exact company name, address, and any special language required by your insurance or legal team. 
  4. Set firm deadlines for certificate submission: Give contractors reasonable time but make certificate delivery a requirement before work authorization or payment.
  5. Specify acceptable delivery methods: Tell contractors the methods they may use to supply their COI, such as email or by online portal submission.
  6. Follow up on missing or incorrect certificates: Contact contractors immediately when certificates don’t arrive by deadlines or fail to meet your minimum requirements.

How To Write a COI Request Letter

When you write a COI request letter, you need to communicate your insurance requirements clearly so contractors understand exactly what documents you need. Your letter should include specific coverage details, deadlines, and consequences for non-compliance to prevent misunderstandings.

Follow these guidelines when writing a COI request letter:

  1. Start with a clear subject line: Use “Certificate of Insurance Request” or similar language to get immediate attention.
  2. State your relationship and project details: Explain why you need the certificate and reference the specific contract or work agreement.
  3. List exact coverage requirements: Specify minimum limits, coverage types, and required endorsements rather than using general language.
  4. Include your certificate holder information exactly: Provide your complete legal business name and address as they should appear on the certificate.
  5. Set a specific deadline for submission: Give a firm date for certificate delivery and explain the consequences for late submission, like halting or delaying work.
  6. Provide contact information for questions: Include phone numbers, email addresses, and a live chat option where contractors can reach you for clarification.

COI Request Letter Template

Subject: Certificate of Insurance Request – [Project Name/Contract Number]

Dear [Contractor Name],

As outlined in our contract dated [Date], you must provide a certificate of insurance before beginning work on [Project Description]. Please submit the required certificate by [Specific Date] to avoid project delays.

Required Coverage:

  • General Liability: $1,000,000 per occurrence / $2,000,000 aggregate
  • Workers’ Compensation: As required by state law
  • Commercial Auto Liability: $1,000,000 combined single limit
  • Additional Insured: [Your Company Name] must be named as additional insured
  • Primary and Non-Contributory: Required for all liability coverages

Certificate Holder Information: [Your Complete Company Name] [Complete Address] [City, State, ZIP Code]

Please email the certificate to [Email Address] or mail it to the address above. Contact me at [Phone Number] with any questions about these requirements.

Work cannot begin until we receive and approve your certificate of insurance.

Sincerely,

[Your Name and Title]

How To Read and Verify a Certificate of Insurance

To read a COI, first check that the certificate holder section contains your exact company name, verify coverage dates overlap your project timeline, confirm required endorsements appear in the description section, and validate coverage limits meet contract requirements. We covered the basic sections earlier like policyholder details and policy dates, but now you need to know how to spot problems and verify the COIs you have collected are giving you the protection you need.

Here’s what to check for when reviewing a certificate of insurance:

  • Check the certificate holder section first: Triple-check that your company name and address appear exactly as you specified in your contract requirements. Small spelling errors or abbreviations can kill your protection during claims. 
  • Verify coverage effective dates overlap your project timeline: Policies should start before your work begins and extend past project completion. Watch for gaps between policy renewal periods that could leave you unprotected.
  • Confirm required endorsements appear in the description section: Additional insured status, primary and non-contributory language, and waiver of subrogation should be clearly stated, not just implied.
  • Review coverage limits against your contract requirements: For each required coverage type, limits should meet or exceed your minimum requirements, including aggregate limits that apply to total claims during the policy period.
  • Look for exclusions or limitations in the description section: Some certificates include language that limits coverage for specific activities or locations relevant to your project.
  • Validate the certificate’s authenticity: Contact the insurance company directly if you have doubts about certificate validity, especially for high-risk projects or unfamiliar contractors. CertFocus by Vertikal RMS automatically flags suspicious documents to assist in identifying fraudulently issued COIs.

Common COI Problems To Look Out For

Even when contractors submit certificates on time, you might still face coverage problems that put your business at risk. These issues usually go unnoticed until claims happen, which would leave you exposed to liability you thought was covered. Catching these problems early saves you from expensive surprises down the road.

Here are the most common COI mistakes you need to watch for:

  • Expired or outdated certificates: Contractors sometimes submit old certificates with expired coverage dates, hoping they won’t notice. Always check effective dates against your project timeline and current date.
  • Insufficient coverage limits: Many certificates show coverage amounts below your contract requirements, leaving gaps in protection. Verify that each coverage type meets or exceeds your minimum limits before starting to work.
  • Missing required endorsements: Certificates often lack additional insured status, primary and non-contributory language, or waiver of subrogation endorsements that your contracts require. These missing endorsements can eliminate your expected protection during claims.

Industries That Require COI Documentation

Certificate of insurance requirements span across numerous industries where businesses face liability risks from third-party services. Construction, property management, manufacturing, retail and transportation are some of the most common industries that need COI documentation, but many others also mandate insurance verification for vendor relationships.

Construction and General Contracting

Construction projects can create massive liability risks that make COIs extremely important for every contractor and subcontractor relationship. Research shows that three-quarters of construction projects experience delays, with inadequate documentation being a contributing factor. General contractors face potential claims for property damage, worker injuries, and third-party accidents that can cost millions of dollars, which is why construction contracts require specific coverage amounts and waiver of subrogation provisions before work begins.

STO Building Group, one of the largest general contractors in the United States, relies on CertFocus by Vertikal RMS to manage COI compliance across thousands of subcontractor relationships. The construction industry’s complex web of contractor relationships makes manual COI tracking nearly impossible, which is why automated systems have become standard practice for major construction companies. CertFocus by Vertikal RMS contains all components necessary to accurately track subcontractor insurance coverage and can be integrated with any construction management system.

Property Management and Real Estate

Property managers and real estate companies require COIs from maintenance contractors, cleaning services, landscaping companies, and tenant improvement contractors working in their buildings. These certificates protect property owners from liability claims arising from contractor activities on their premises. Lease agreements normally specify insurance requirements for both tenants and service providers.

Commercial real estate transactions include multiple parties that require insurance verification, like property managers, leasing agents, construction contractors, and facility service providers. CertFocus by Vertikal RMS tracks all these relationships automatically, sending renewal reminders before coverage expires and monitoring continuous compliance across property portfolios.

Delivery and Transportation Services

Companies using delivery and transportation services need COIs to protect against vehicle accidents and liability claims during transit. E-commerce businesses, retailers, and manufacturers usually require commercial auto liability coverage and general liability protection from their logistics and transportation partners. These requirements are especially important for high-value shipments or hazardous materials transport.

According to data from the Department of Transportation, the average cost of a truck accident is almost $150,000 in 2025 dollars, which could easily derail any project’s budget if not properly insured. Plus, delivery services operating on client premises face additional liability risks that require comprehensive coverage verification. Many companies now require real-time COI tracking for delivery partners to maintain continuous protection as coverage renews throughout the year. In support of this objective, CertFocus by Vertikal RMS is capable of reviewing COIs and updating COI compliance status immediately after receipt, utilizing its proprietary Hawk-I COI data extraction and review technology.

COI Forms and Documentation Requirements

Certificate of insurance documentation follows standardized formats that insurance companies and risk managers recognize across industries. The ACORD organization creates these standardized forms to maintain consistency in how coverage information is presented.

Here are the most common COI forms and documentation requirements:

  • ACORD 25 Certificate of Liability Insurance: The standard form for general liability, auto liability, umbrella, and workers’ compensation coverage that most businesses require from contractors. 
  • ACORD 28 Evidence of Commercial Property Insurance: This is a specific form of property insurance coverage that lenders, landlords, and contract parties often require for real estate transactions.
  • Additional insured endorsements: Separate documents that modify insurance policies to extend coverage to parties designated as additional insureds, often required alongside COI forms for comprehensive protection.
  • Waiver of subrogation endorsements: Prevents insurance companies from pursuing recovery against certificate holders after paying claims.
  • Primary and non-contributory endorsements: Documentation proving the contractor’s insurance pays first without seeking contribution from other coverage sources.

Certificate of Insurance vs. Evidence of Property Insurance

Aspect Certificate of Insurance (COI) Evidence of Property Insurance
Primary Purpose Provides evidence that liability coverage exists Provides evidence that property coverage exists
What It Protects Third-party claims and lawsuits Physical assets and property damage
Coverage Types General liability, workers’ compensation, and auto liability Building, equipment, inventory, and business personal property
Who Requires It Contractors, vendors, and service providers Lenders, landlords, and equipment financiers
Risk Focus Liability and legal defense Property damage and business interruption
Common Form ACORD 25 Certificate of Liability Insurance Form ACORD 28 Evidence of Property Insurance Form
When Needed Before contractor work begins As part of real estate transactions, loan applications
Claims Protection Defends against third-party lawsuits Covers direct property losses
Typical Requesters General contractors and other businesses seeking to transfer risk under their agreements Banks, mortgage companies, and real estate lessors
Coverage Duration Project-specific or ongoing relationships Tied to loan terms or lease periods

Certificates of insurance and evidence of property insurance serve different purposes and cover distinct types of risks. COIs typically document liability coverage like general liability, workers’ compensation, and auto insurance that protects against third-party claims. Evidence of property insurance shows coverage for physical property damage, theft, and business interruption losses.

Evidence of Commercial Property Insurance is especially important for real estate transactions and financing, as lenders or landlords require proof that physical assets are protected. This documentation shows coverage for buildings, equipment, inventory, and business personal property. COIs focus on liability protection that defends against lawsuits and third-party claims rather than property damage coverage.

The key difference lies in what gets protected, as COIs cover liability risks while Evidence of Commercial Property Insurance covers physical asset protection. Many contracts require both types of documents to address all potential risk exposures. CertFocus by Vertikal RMS tracks both the Certificate of Liability Insurance and the Evidence of Commercial Liability Insurance form types, preventing confusion between liability and property damage requirements.

COI Management Challenges in 2025

Certificate of insurance management faces new challenges as business relationships become more complex and regulatory requirements continue evolving. Remote work arrangements and cyber liability concerns create additional compliance burdens for risk managers. Traditional manual tracking methods can’t keep pace with these expanding requirements, and with the average cost of noncompliance reaching almost $15 million, it’s important to find a solution.

These are some of the biggest COI management challenges companies face in 2025:

  • Increased cyber liability requirements: More contracts now require cyber liability coverage as data breaches become more common, but many contractors lack adequate protection or understanding of these requirements.
  • Remote contractor verification: Work-from-home arrangements make it harder to verify that contractors maintain proper coverage when working from multiple locations outside traditional office settings.
  • Rising insurance costs forcing coverage gaps: Economic pressures push some contractors to reduce coverage limits or cancel policies, creating hidden liability risks that traditional tracking methods miss.
  • Multi-state compliance complexity: Companies expanding across state lines face varying insurance requirements and regulations that manual systems struggle to track accurately.
  • Real-time verification demand: Clients increasingly expect instant confirmation of coverage status rather than waiting for manual review processes that can take days to complete. CertFocus by Vertikal RMS addresses this challenge through Hawk-I technology that processes and verifies certificates within seconds rather than hours or days.

How Automated COI Tracking Software Works

Automated COI tracking software relieves you of the tedious manual process of collecting, reviewing, and monitoring certificates with an automated system that saves time and reduces mistakes. These platforms connect directly with contractors and insurance providers to streamline certificate collection while maintaining continuous compliance management. That’s why these savings help justify the COI tracking software costs with a massively favorable ROI.

Automated Certificate Collection and Verification

Automated COI collection eliminates the back-and-forth emails and phone calls that traditionally slow down certificate gathering. Digital platforms send automated requests to contractors with specific requirements, deadlines, and submission instructions. Contractors can upload certificates directly through secure portals or email systems that automatically route documents for processing.

Verification happens instantly as the software extracts key information from uploaded certificates and compares it against your requirements. The system flags missing endorsements, insufficient coverage limits, or expired dates before certificates reach your desk. This automation reduces certificate processing times from days to seconds while catching errors that manual reviews can miss. A survey from Elastic found that 54% of office workers spend more time looking for documents than responding to emails, which becomes a thing of the past with automatic COI verification.

Automated follow-up sequences keep projects moving by sending reminder notices to contractors who haven’t submitted certificates by specified deadlines. CertFocus by Vertikal RMS handles these communications automatically, escalating reminders until certificates arrive or alternative actions become necessary.

AI-Powered Document Processing With Vertikal RMS

Half of all insurance companies have successfully cut costs thanks to AI software, according to a KPMG survey, showing how impactful new technology can be. CertFocus by Vertikal RMS integrates Hawk-I with artificial intelligence technology to process certificates of insurance with accuracy levels that exceed what a human can manually review. Hawk-I reads COIs, interprets complex endorsement language, and identifies coverage gaps that human reviewers commonly miss. This AI-powered approach processes certificates within seconds rather than the hours or days required for manual review.

The Hawk-I system learns from every certificate it processes, continuously improving its ability to identify problems and verify compliance. Unlike simple optical character recognition software, Hawk-I understands insurance terminology and can interpret variations in language that mean the same thing. This intelligence helps catch subtle issues like insufficient additional insured coverage or missing waiver of subrogation endorsements. Hawk-I is also capable of reading and validating free-form language added to the “Description of Operations” section of the COI.

Vertikal RMS clients see dramatic improvements in processing speed and accuracy compared to traditional methods. The system can handle peak volumes during busy renewal periods without requiring additional staff or creating processing delays.

Integration capabilities allow Hawk-I to work seamlessly with its customer’s internal project management systems, using APIs to update compliance status automatically as certificates get processed. This real-time integration keeps project teams informed about contractor compliance without requiring separate logins or manual status checks.

Real-Time Compliance Monitoring

Real-time compliance monitoring tracks certificate expiration dates and coverage changes throughout project lifecycles. The system sends alerts before certificates expire, giving you time to request renewals without creating coverage gaps. This proactive approach prevents the common problem of discovering expired coverage after incidents happen.

CertFocus by Vertikal RMS monitors compliance status continuously, not just when certificates get submitted initially. The platform tracks policy renewal dates and requests updated documentation automatically. You receive instant notifications when coverage lapses or changes that affect your protection levels.

Advanced monitoring includes quarterly verifications with insurance agents confirming that coverage remains active and in force throughout policy periods. This extra verification step catches cancellations that may occur during the policy period, providing an extra layer of protection for your business.

Cost of Getting a COI

Most insurance companies provide certificates of insurance at no charge to their policyholders as part of standard customer service. You can generally request certificates through your agent, broker, or directly from the insurance company’s website without paying fees. Some insurance providers charge a small administrative fee of $10 to $25 per certificate for issuing certificates of insurance. These costs are minimal when considering the overall cost of obtaining insurance coverage.

CertFocus by Vertikal RMS: Proven COI Management Results

COI collection is a cost-effective risk management strategy for any business working with outside contractors or vendors. With over two decades of market experience, CertFocus by Vertikal RMS has established itself as the industry leader in automated COI management. The platform serves 180+ customers with a 99% retention rate, demonstrating consistent value across organizations. Learn more about CertFocus by Vertikal RMS and see why it’s considered one of the best COI tracking software and service solutions.

Ready to Rise Above Risk?

Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

Frequently Asked Questions About Certificates of Insurance

When a COI expires, you have no evidence that valid coverage is in place to protect your organization from third-party risk caused by your business partners. Coverage expiration dates found on COIs should be actively monitored, and renewal certificates of insurance should be obtained in conjunction with expiration dates for all required policies. Renewal requests should be made in advance of all upcoming expiration dates to maintain continuous evidence of protection.

Often, you will be prohibited from performing business activities without submitting compliant COIs. To avoid possible interruption of your activities, you should diligently provide COIs for the current period that contain evidence of coverage and meet your contractual obligations when requested to provide them.

Most insurance companies can generate certificates within minutes to hours of your request. Simple requests through online portals are usually processed instantly. More complex certificates that require special endorsements or multiple reviews can take one or two business days.

A COI provides evidence that insurance exists, while the policy provides the actual coverage. Certificates summarize basic information but are not part of the insurance policy. The policy provides the insuring agreement and governs claims, while certificates only document the existence of coverage.

The policyholder usually pays for certificate issuance, although most insurers provide them for free. Some insurers charge $10–25 per certificate for administrative costs. Certificate holders rarely pay for the documentation they receive from contractors.

COIs should be renewed before their expiration date, which is generally every year before the policy renews. Some projects require quarterly updates or renewal verifications. CertFocus by Vertikal RMS automates renewal tracking to prevent coverage gaps during critical project periods.

Expired dates, insufficient coverage limits, missing required endorsements, or incorrect certificate holder information make COIs deficient. Handwritten modifications, unsigned documents, or coverage exclusions affecting your work also create unacceptable certificates that need to be replaced.

Yes, COI requirements vary significantly by state regulations and industry standards. Construction projects have different requirements from healthcare or transportation. Coverage requirements for contracts are included to address the specific risks associated with the activity to be performed.

COI stands for Certificate of Insurance in business terminology. This acronym represents the standard document that proves evidence that active insurance coverage exists for liability protection.

Ready to Rise Above Risk?

Unlock Powerful Synergy: How CertFocus & PreQual Integration Transforms Subcontractor Risk Management

CertFocus PreQual Synergy

News / Unlock Powerful Synergy: How CertFocus & PreQual Integration Transforms Subcontractor Risk Management

Unlock Powerful Synergy: How CertFocus & PreQual Integration Transforms Subcontractor Risk Management

CertFocus and PreQual Synergy V2

Managing subcontractor insurance and prequalification through separate systems creates duplicate work, missed steps, and compliance gaps that put your projects at risk. You enter the same vendor information twice, chase down certificates in one platform while managing prequalifications in another, and hope nothing falls through the cracks.

CertFocus by Vertikal RMS handles certificate of insurance tracking while PreQual manages subcontractor qualifications and scoring. The integration between these platforms eliminates duplicate data entry and keeps insurance compliance visible throughout your entire prequalification process.

Two Industry-Leading Solutions, One Unified Workflow

CertFocus tracks your certificate of insurance (COI) management while PreQual handles thorough subcontractor qualification and scoring. Together, they let you coordinate critical risk and compliance data without jumping between systems or losing track of requirements.

One-Click Integration: Fast-Track Subcontractor Approval

You don’t need separate systems for hiring and qualifying subs anymore. When your admin adds a new vendor to a project, they see a Send PreQual Request button. One click starts the vendor’s prequalification workflow in PreQual automatically.

Benefits at a Glance:

  • No duplicate data entry: Handle insurance validation and prequalification steps simultaneously.
  • Permission controls: Only users with executive or admin roles see the action, keeping things secure and clear.
  • Real-time feedback: Once a request is sent, it’s automatically logged, the UI updates to prevent duplicate requests, and your entire team knows the action has occurred. No confusion, no redundancy.
  • Track and audit: Every prequal request is logged with username, timestamp, and vendor info.
  • Single source of truth: All steps, statuses, and activities are logged and easily referenced.

Live Insurance Compliance in Your PreQual Scorecards

Once you initiate a subcontractor’s prequalification from CertFocus, their current COI compliance status appears directly on their PreQual scorecard.

Here’s how it elevates your process:

  • Instant COI visibility: As you review a sub’s PreQual scorecard, their current insurance compliance (from CertFocus by Vertikal RMS) is displayed front and center. No more switching platforms or wasting time searching.
  • Always up to date: Any changes to insurance status or compliance in CertFocus by Vertikal RMS are instantly reflected on the most current PreQual submission, ensuring risk assessment is always accurate.
  • Historical accuracy: If a new PreQual submission is made, old scorecards freeze the COI status at the time of submission for a clear audit trail.
  • Clear compliance labels: Insurance coverage is flagged as “Compliant” or “Non-Compliant” using simple definitions to boost decision-making clarity.
  • Automatic updates: If you ever need to roll back or delete a submission, the system automatically updates compliance status, keeping all records in sync.

Why Clients Love the CertFocus & PreQual Synergy

Those who’ve tried CertFocus by Vertikal RMS and PreQual love it. Here’s why:

Fewer errors, less manual work: No more redundant steps or mix-ups when moving from insurance validation to prequalification. Documents don’t get lost and communication gaps disappear.

Faster onboarding: New vendors are entered once, initiated for both insurance and qualification, with all necessary data carried along automatically.

Stronger risk defense: With all activities logged and status updates live, compliance managers and project managers can immediately spot non-compliance and fix it before risk escalates.

Empowered decision-making: Real-time, authoritative compliance data makes executive reviews fast, defensible, and audit-proof, for any project or vendor.

Ready to Transform Your Compliance & Qualification Workflow?

CertFocus by Vertikal RMS and PreQual integration stops the administrative nightmare of managing subcontractor insurance and qualification through separate systems. You get complete vendor management without duplicate work, missed compliance steps, or gaps that expose your projects to liability risks.

Stop juggling multiple platforms and hoping nothing falls through the cracks. The integration handles insurance tracking and prequalification simultaneously, so you approve qualified vendors faster while maintaining bulletproof compliance records that protect your business.

Contact us for a demo or to learn how to enable the integration for your organization!

Ready to Rise Above Risk?

Reach out to discover how Vertikal RMS can help your organization implement an efficient and effective COI compliance tracking system.

Ready to Rise Above Risk?

COI Explained: How Certificates of Insurance Protect Your Business

Business Insurance Management Concept

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Introduction

If you hire contractors, work with vendors, or lease commercial properties, you’ve probably encountered the term COI – short for Certificate of Insurance. But what does a COI mean, who needs one, and how can it protect your company from unexpected risks?

This in-depth guide explains what a Certificate of Insurance is, who requires it, how it works, and how you can manage COIs properly to avoid costly surprises.

What Is a COI?

A Certificate of Insurance (COI) is a document issued by an insurance provider or agent to prove that an individual or business holds valid insurance coverage.

A COI provides a quick snapshot of important policy details, including:

  check mark icon  The insured party’s name and address

  check mark icon  The insurance carrier’s information

  check mark icon  Types of coverage (general liability, workers’ compensation, auto liability, etc.)

  check mark icon  Policy numbers

  check mark icon  Coverage limits

  check mark icon  Effective and expiration dates

  check mark icon  The certificate holder’s name (the party requesting proof)

  check mark icon  Any relevant endorsements or special terms

A COI does not replace the full insurance policy. Instead, it is a convenient way to share the critical facts showing that insurance is in place and meets contractual requirements.

Most businesses in the United States rely a standard Certificate of Liability Insurance format that is recognized industry-wide.

Why Do Companies Require Certificates of Insurance?

Requiring a COI is a straightforward way to confirm that your contractors, vendors, or tenants can cover potential damages, accidents, or lawsuits without involving your own insurance first.

For example:

  • In construction, general contractors demand COIs from subcontractors before work begins to ensure they have liability and workers’ compensation insurance.
  • In property management, landlords request COIs to verify that tenants and service providers carry coverage to handle damages or injuries on-site.
  • In government contracting, bid requirements often mandate proof of specific coverage types and limits.

Without a COI, you could be stuck paying for an incident caused by an uninsured or underinsured third party.

COIs in Real Estate

In real estate, COIs are especially critical for owners and property managers. A landlord, for instance, should request COIs before leasing space to a commercial tenant or hiring a contractor for maintenance or renovations. This confirms that the tenant or contractor has current liability and workers’ compensation insurance, protecting the property owner from third-party claims related to the tenant’s or contractor’s actions.

Who Is the Certificate Holder?

The certificate holder is the individual or organization that asks for proof of insurance. The certificate holder’s information appears on the COI, and they are notified if the insurance is canceled before its expiration date.

However, it’s a common misconception that being listed as the certificate holder means you’re covered. In reality, the certificate holder is just being informed of the insurance status – they do not receive insurance benefits from the policy itself.

If you want actual coverage under someone else’s policy, you must be listed as an additional insured. This requires a separate policy endorsement, not just a note on the COI.

For example, if a property owner wants protection against claims arising from a contractor’s work on their building, they must ensure the contractor’s policy includes an additional insured endorsement naming the owner.

How to Request and Review COIs

To properly protect your business:

  1. Include clear insurance requirements in every contract. Define what types of coverage are required, minimum policy limits, and whether you need to be named as an additional insured.
  2. Request the COI directly from the vendor’s or contractor’s insurance agent or broker. This helps prevent fraud and ensures the certificate is legitimate.
  3. Review each COI carefully. Confirm the types of insurance, coverage amounts, policy effective dates, and certificate holder details match your contract.
  4. Check for the correct endorsements. If you require additional insured status, verify that it is included as an official endorsement to the policy, not just mentioned on the COI.
  5. Track expiration dates and renewals. Policies typically renew annually. Make sure you receive updated COIs before the old ones expire.

Common COI Pitfalls

Even well-meaning businesses can slip up when handling COIs. Typical mistakes include:

  • Accepting expired or incomplete COIs
  • Assuming a COI alone guarantees coverage for the certificate holder
  • Failing to follow up for updated COIs when policies renew
  • Filing certificates in scattered emails or spreadsheets instead of using a centralized system

These oversights can leave you open to claims that should have been covered by the other party’s insurance.

Why Automate COI Tracking?

Manually requesting, reviewing, and renewing COIs is time-consuming and error-prone, especially for companies managing many vendors or tenants.

COI tracking software and risk management services help by:

  •   check mark icon  Automatically requesting COIs directly from insurance agents
  •   check mark icon  Verifying that certificates meet your requirements
  •   check mark icon  Sending reminders when a policy is about to expire
  •   check mark icon  Storing all COIs in one organized, searchable database
  •   check mark icon  Providing audit trails for compliance checks

 

Many companies also choose to outsource COI tracking to a specialized third-party firm. This ensures compliance while freeing up your team to focus on higher-value tasks.

How Vertikal RMS Simplifies COI Management

Vertikal RMS provides businesses with a robust vendor risk management platform that takes the hassle out of COI tracking and compliance. With Vertikal RMS, you can:

  •   check mark icon  Automate collection of COIs directly from insurance providers
  •   check mark icon  Get real-time alerts for missing, incomplete, or expired COIs
  •   check mark icon  Ensure vendors meet your specific insurance requirements
  •   check mark icon  Maintain up-to-date, easily accessible records
  •   check mark icon  Pass audits with confidence

 

This reduces legal and financial exposure and lets you spend less time tracking paperwork and more time growing your business.

Frequently Asked Questions (FAQ)

1. What does COI stand for?
COI means Certificate of Insurance.

2. Who provides a COI?
A COI must be issued by a licensed insurance company or agent. It cannot be self-created.

3. Is a COI legally binding?
A COI is evidence that a valid insurance policy exists but does not itself provide coverage. Coverage is governed by the actual insurance policy.

4. Can a COI be forged?
Unfortunately, yes. This is why it’s best practice to request COIs directly from the issuing insurance agent and to verify authenticity.

5. How long is a COI valid?
A COI is valid for the duration of the underlying policy, typically one year. Always request an updated COI upon renewal.

6. Do I need a COI from every vendor?
You should require COIs from any vendor, contractor, or tenant whose activities could expose your business to liability.

7. Should I outsource COI tracking?
Outsourcing COI tracking to a trusted third-party can help ensure compliance, reduce internal workload, and eliminate costly oversights.

Final Thoughts

A Certificate of Insurance is more than just a formality – it’s an essential safeguard that keeps your business protected from unnecessary risk. By requiring, verifying, and tracking COIs properly, you make sure liability stays where it belongs: with the party doing the work and their insurer.

Ready to modernize your COI management and vendor compliance? Contact Vertikal RMS today to learn how we can help you protect your business with confidence.