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Hawk-I is an advanced artificial intelligence solution designed to automate the traditionally manual and error-prone process of COI review and compliance assessment. Designed and refined over two years by Vertikal RMS, Hawk-I enables instantaneous, high-accuracy review of incoming COIs—making "straight-through processing" a reality for insurance verification software used in managing insurance documents.
Every year, hundreds of millions of COIs are generated to verify insurance coverage compliance. Historically, COI tracking systems relied on Optical Character Recognition (OCR) and manual intervention. These methods fall short in several ways:
• OCR often struggles with poor image quality and misaligned text.
• It cannot interpret unstructured, free-form text that frequently contains critical policy details.
• Manual review is slow, prone to errors, and costly.
✅ Unmatched Accuracy: Hawk-I excels at extracting data from both structured fields and free-form text on COIs, minimizing data capture errors and improving compliance evaluations.
⚡ Lightning-Fast Turnaround: Incoming COIs are now reviewed and updated within seconds, compared to the multi-day delays of traditional systems. Businesses and their suppliers get near real-time feedback on insurance status.
💰 Cost Efficiency: By eliminating manual processes, Hawk-I reduces administrative overhead, enabling teams to focus on resolving coverage deficiencies rather than spending time on repetitive tasks.
🔄 Real-Time Compliance Integration: COI data captured by Hawk-I flows can flow directly into our clients’ internal systems, supporting automated decision-making and accurate recordkeeping.
🤝 Improved Stakeholder Experience: Both internal users and suppliers benefit from real-time visibility into compliance updates, creating a more transparent and responsive process.
📚 Versatile Document Processing: Beyond COIs, Hawk-I can be trained to analyze and interpret other documents, texts, and image-based data, further enhancing its value across enterprise applications.
For over 20 years, CertFocus has set the standard in Certificate of Insurance Tracking and 3rd Party Risk Management. With the integration of Hawk-I, Vertikal RMS continues to lead innovation in insurance technology and risk management.
Discover how your organization can benefit from AI-powered COI management.
📩 Contact us today or email marketing@vertikalrms.com to schedule a personalized demonstration of Hawk-I in action.
